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Auburn Hills Marriott Pontiac

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314 Reviews from our TripAdvisor Community

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There are newer reviews for Auburn Hills Marriott Pontiac
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Showing 281: English reviews
Boswell, Indiana
Reviewed 25 September 2014

Extremely easy to get to from a variety of interstates, huge amount of parking, lots of nearby places to eat, rooms are excellent - large rooms, very clean, WiFi, working desk, amazing facilities, friendly staff, check-in fast, housekeeping superb at getting the room ready to come back to. This is all anyone could expect from a business class hotel.

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Helpful?
Thank Ed S
Travis M, Front Office Manager at Auburn Hills Marriott Pontiac, responded to this review

Thank you very much for choosing to stay with us at the Marriott Centerpoint. We understand how important your job is and it's our job to make yours easier. We hope to see you return soon!

Milford, MI
Reviewed 16 September 2014

Stayed here just one night for a soccer tournament. Hotel staff was very nice. Indoor pool was small but the kids enjoyed it anyway. We were given vouchers for breakfast, which was a full buffet including an omelet station. Excellent service at breakfast. The lobby and common areas were very clean and nicely decorated. The team used a conference room...

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Helpful?
Thank michiganmom73
MarriottAuburhills, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Thank you for your review we appreciate the kind words. We are glad you enjoyed your stay and will double check your room to ensure it's perfection. We look forward to your next tournament and wish to make your stay all the more enjoyable. Let us know if you would prefer a particular floor and we can adjust your room...

Honeoye, New York
Reviewed 3 September 2014

The staff from front desk to VIP lounge to breakfast servers all were more than cordial and performed consistent great service without having to ask for anything. The rooms were very clean and housekeeping does a more than wonderful service cleaning up after you when you take off for your job each day.

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Helpful?
Thank David K
Travis M, Front Office Manager at Auburn Hills Marriott Pontiac, responded to this review

We are very glad to be able to welcome you back time and time again. Our front desk staff does their very best to make each guest as comfortable as possible. Please do not hesitate to contact us if there is anything we can do for you in preparation for your arrival. Thank you for your loyalty!

Windsor, Canada
Reviewed 1 September 2014 via mobile

Worst stay ever. Soccer tournament stay, booked rooms 2 months in advance only to be told most of rooms were overbooked and were moved to other hotels with no advance warning. No compensation was given until was brought up to front desk supervisor, to this was told rooms would be complimentary. Upon check out a bill was given and were...

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Helpful?
2Thank jheydon44
Travis M, Front Office Manager at Auburn Hills Marriott Pontiac, responded to this review

Thank you for choosing to stay with us at the Marriott Centerpoint. We would like to apologize for the inconveniences you may have experienced throughout your stay. We understand the value of a good night's rest and and are truly sorry we could not provide that for you. We hope to regain your trust so that you will consider staying...

Reviewed 31 August 2014 via mobile

Rowdy guests and inept front desk staff made sure we didn't sleep our two night at this hotel. I am an experienced traveler and have never endured this. When I called front desk said they were on it. However they simply can't control this frat house. Stay away.

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Helpful?
Thank Mitchell W
Travis M, Front Office Manager at Auburn Hills Marriott Pontiac, responded to this review

I would like to thank you for choosing to stay at the Marriott Centerpoint. I sincerely apologize for any inconvenience you may have experienced throughout your stay. If you have any futher comments you would like to share to help improve our service, please don't hesitate to contact us. We hope to regain your trust for future visits to the...

Phoenix, Arizona
Reviewed 25 August 2014

Stayed there for 3 nights for a weekend wedding. Rooms were very spacious clean comfortable and beautifully furnished. Everyone I spoke to enjoyed their stay in every way. Terrific breakfast buffet....big tables for family meals. Many side rooms meet ups or gathering/visits.

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Helpful?
Thank C D
Travis M, Front Office Manager at Auburn Hills Marriott Pontiac, responded to this review

We are very glad that you enjoyed your stay with us! We hope to have the chance to host you again in the future!

Warren
Reviewed 19 August 2014

I had no complaints about this Marriott, unfortunately it was "Dream Cruise" week and there were tons of loud cars in the parking lot. In all fairness I would like to give credit to this property and management. I could find no flaws. The Air Conditioner worked to the point where it was freezing me, trust me this is not...

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Helpful?
Thank gregwF1710RE
Travis M, Front Office Manager at Auburn Hills Marriott Pontiac, responded to this review

Thank you for choosing to stay with us at the Marriott Centerpoint. I am very glad to hear you enjoyed your stay! We hope that you will be back to visit to experience our Concierge Lounge to help you kickstart or unwinde your day.

Morley, Michigan
Reviewed 13 August 2014

Here is my one and only issue (and then we'll move on to the good stuff) - when I called to double check my reservation and when I checked in, they were unable to find me by my name and I was required to tell them my confirmation number. I've never had that happen before... But they found me and...

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Helpful?
Thank Iris981
Travis M, Front Office Manager at Auburn Hills Marriott Pontiac, responded to this review

We are honored to help you celebrate such a joyous event and kickstart your new journey. I will most definitely share your comments with the rest of our staff for encouragement to keep provinding exceptional service.

Lake Worth, Florida
Reviewed 24 July 2014

We stayed here for business and were very happy. The rooms are typical and clean. The bathrooms were ok. We did have lots of towels. The buffet breakfast was a good value. They even had a fresh omelet station! Lots of fruit and even smoked salmon. Location was ok to our venue. Parking lot was large and free. They have...

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Helpful?
Thank d s
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review

Thank you for your business here at the Marriott Centerpoint. We are thrilled to hear so many great things about your stay experience. I will pass along the good comments to the other departments. We hope the Marriott Centerpoint will be your first choice when traveling back into the market.

Westerville, Ohio
Reviewed 24 July 2014

This Marriott offers all a business traveler could want. Extremley fast check in, kind, friendly front desk employees, wonderful food and bar service to relax and catch up on emails as well as comfortable beds and very quiet rooms. This location also offers car plug in for electric cars....very first time I have ever seen them available. The BBQ chicken...

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Helpful?
Thank Kathy B
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review

Thank you for your recent visit to the Marriott Centerpoint. I am glad you enjoyed your stay here. We would love to learn how we could improve upon the stay experience, please call if you would be willing to share more information. We look forward to having you back for a visit in the future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A contemporary full-service Auburn Hills, MI hotel, Auburn Hills Marriott Pontiac is located within the Centerpoint Business Campus and is easily accessible to Detroit and nearby suburbs. We offer proximity to Bloomfield, Rochester, Troy, and Birmingham. Our Auburn Hills, MI, hotel is just minutes from Volkswagen, GM Powertrain, Chrysler Headquarters, and many Fortune 500 companies. Enjoy a peaceful environment at our hotel that only feels like you're far from the city. Inside and out, you will be surrounded with richly appointed features and conveniences like high-speed Internet access in your guest room and a state-of-the-art fitness center for your daily use. Auburn Hills Marriott Pontiac also boasts an indoor and outdoor pool. ... more   less 

Additional Information about Auburn Hills Marriott Pontiac

Address: 3600 Centerpoint Pkwy, Pontiac, MI 48341-3164 (Formerly Auburn Hills Marriott Pontiac at Centerpoint)
Region: United States > Michigan > Pontiac
Price Range: ₹ 7,061 - ₹ 15,417 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Auburn Hills Marriott Pontiac 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Auburn Hills Marriott Pontiac At Centerpoint Hotel Pontiac
Marriott Pontiac
Pontiac Marriott
Detroit Marriott Pontiac
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Questions & Answers

Questions? Get answers from Auburn Hills Marriott Pontiac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My boss paid extra for a suite upgrade and had an amazing view from the balcony.”
weekendgetawayy, 23 Feb 2017 | Read review
“face away from freeway for quiet sleep.”
675clarkb, 6 Jan 2017 | Read review
“All rooms have a good view”
387kunalb, 14 Aug 2016 | Read review
“Try to get higher floor to get away from noise and traffic”
ks0407, 31 Dec 2015 | Read review
“Lobby and 2nd floor are busy. Go with the upper floors 8 and 9 so you know it's quiet.”
mackswim, 24 Sep 2015 | Read review
5 of 5