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Auburn Hills Marriott Pontiac

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302 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Toledo, Ohio
Level Contributor
216 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 1 week ago NEW

I stayed here on business. Unfortunately, I picked a weekend when the hotel -- to my surprise -- was taken over by sports teams. Imagine dozens and dozens of young kids running throughout the hotel at all hours. Endless noises. Parents who couldn't care less. You get the idea. I'm told by staff this is a regular weekend thing. While... More 

Helpful?
Thank planetraincar
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Greetings, Thank you for sharing your feedback with us. I sincerely apologize for us not meeting your expectations during your stay. We pride ourselves in providing a great guest experience for everyone that visits our property and have fallen short of this. Please feel free to reach out to me directly for any further discussion regarding this matter. I have... More 

Cincinnati, Ohio
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

We booked this property for three nights during the Thanksgiving Holiday, while visiting family in the Berkley area. First night was great. Day two was a totally different story. Day two brought 10 floors of middle school/high school hockey players and their parents who did not know how or care to control their children. Running, screaming and actually playing hockey... More 

Helpful?
1 Thank Shannonwarmoth
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Dear Shannonwarmoth, Thank you for sharing your feedback with us. I sincerely apologize for us not meeting your expectations during your stay. We pride ourselves in providing a great guest experience for everyone that visits our property and have fallen short of this. Please feel free to reach out to me directly for any further discussion regarding this matter. I... More 

Wolfach, Deutschland
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

The hotel is no surprise. It is a Marriott. It has all the amenities you expect. Pool, fitness, bar,, restaurant. The rooms are spacious. The bed is comfortable. Internet is good. Up to 6 devices on one contract. It is not a very modern stylish hotel but serves the needs of a traveller. The air conditioning works very quiet.

Helpful?
Thank Wolfacher
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Greetings, Thank you for choosing the Auburn Hills Marriott! I'm glad that you enjoyed your stay. I hope that we have the chance to serve you again when you return to the area. More 

Boynton Beach, Florida
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

I had a conference in Detroit and my company decided to put us up at Marriott Auburn Hills because they had the rooms, restaurants and conference room all in one place. I am glad they did. Top notch service from check in to our catered luncheons, to check out. Parkside Grill was awesome right in the lobby. Everything you wanted... More 

Helpful?
Thank Mike K
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Hi Mike, Thank you for your feedback in regards to your recent stay. I'm glad that you enjoyed the service from the staff and the amenities offered. We look forward to hosting you again when you return to the area. More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Stayed for 2 days while husband was on a business trip. Great customer service,room was clean and spacious. Great Breakfast buffet ,fresh omlette made to order. Onsite restaurant is amazing too. Not much to do nearby .

Helpful?
Thank Navjot G
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Greetings, Thank you for your feedback in regards to your recent stay. I'm glad that you enjoyed the service from the staff and the amenities offered. We look forward to serving you again soon! More 

Baltimore
Level Contributor
934 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
Reviewed 27 October 2016

This Marriott was quite impressive. The customer service here was great. There are modern living quarters, lots of venues within, good breakfast options, excellent fitness center and pool, and plenty of parking.

Helpful?
Thank Tunaidi
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Greetings, Thank you for choosing the Auburn Hills Marriott! I am glad that you enjoyed the service from the staff and the accommodations. We look forward to serving you again when you return to the area. More 

West Palm Beach, Florida, United States
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 22 October 2016

Fantastic customer service, check in is ALWAYS a pleasure and the staff are well trained to be friendly and sincere. I use this place every month, but this week it was particularly noted that both Naomi and Katisha at the front desk were VERY accommodating to my needs. I was there for a company function, and needed a quick meeting... More 

Helpful?
Thank Lori B
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Hi Lori, Thank you for choosing the Auburn Hills Marriott! I am glad to hear that you enjoyed your stay and received excellent service from the staff. I'll be sure to share your great comments with my team. We look forward to serving you again when you return to the area. More 

Brighton, Michigan
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2016

We were attending a small banquet with 60+ people. It included a few speakers and dinner that was prepaid with a fixed menu. The dishes were served with under cooked fish on top of rice and undercooked woody tough broccoli. Everyone at our table complained that their food was lukewarm to cool. No servers came back, so most people just... More 

Helpful?
Thank Paul G
Management response:

Dear Paul G, I would like to apologize for the negative experience you had while visiting our property. It is our goal to have all our guest enjoy a memorable experience and we have fallen short of this. Please feel free to reach out directly to me regarding this matter if I can be of any further assistance. I hope... More 

Brighton, Michigan
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

Where to start....cold food and the little I did eat wasn't good. My fish/vegetarian sign was clearly visible on the table yet I received fish with chicken half laying on top of it. I went home hungry because just a bit of cold fish and wild rice convinced me to pass on this. Coffee containers were on the tables but... More 

Helpful?
Thank WCMJerseyGirl
Management response:

Dear WCMJerseyGirl, Thank you for sharing your feedback with us regards to your dinner experience. I sincerely apologize for us not meeting your expectations. We pride ourselves in providing a great guest experience for everyone that visits our property and have fallen short of this. Please feel free to reach out to me directly for any further discussion regarding this... More 

Level Contributor
5 reviews
Reviewed 18 October 2016 via mobile

This hotel is awesome! Especially the personnel! From the front desk to other people working at the hotel. Everyone is friendly and greets you with a smile. Plus they have a pretty decent restaurant. Conveniently located in Troy Michigan

Helpful?
Thank Ed O
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Hi Ed, Thank you for taking the time to share feedback in regard to your recent stay. I am glad that you enjoyed the service from the staff and the amenities offered. We look forward to serving you again soon when your travels bring you back to the area. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A contemporary full-service hotel in Auburn Hills, Michigan, located within the Centerpoint Business Campus. Easily accessible to Detroit and nearby suburbs, including Bloomfield, Rochester, Troy and Birmingham, this Auburn Hills, MI, hotel is just minutes from Volkswagen, GM Powertrain, Chrysler Headquarters and many Fortune 500 companies. Enjoy a peaceful environment that only feels far from the city... inside and out, with richly appointed guest rooms and conveniences like high-speed Internet access, a state-of-the-art fitness center and an indoor and outdoor pool. ... more   less 

Additional Information about Auburn Hills Marriott Pontiac

Address: 3600 Centerpoint Parkway, Pontiac, MI 48341 (Formerly Auburn Hills Marriott Pontiac at Centerpoint)
Region: United States > Michigan > Pontiac
Price Range: ₹ 6,375 - ₹ 15,285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Auburn Hills Marriott Pontiac 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Auburn Hills Marriott Pontiac At Centerpoint Hotel Pontiac
Marriott Pontiac
Pontiac Marriott
Detroit Marriott Pontiac
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Questions & Answers

Questions? Get answers from Auburn Hills Marriott Pontiac staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a good view”
 of 5 bubbles 387kunalb, 14 Aug 2016 | Read review
“Try to get higher floor to get away from noise and traffic”
 of 5 bubbles ks0407, 31 Dec 2015 | Read review
“Lobby and 2nd floor are busy. Go with the upper floors 8 and 9 so you know it's quiet.”
 of 5 bubbles mackswim, 24 Sep 2015 | Read review
“Stay off the second floor”
 of 5 bubbles jessicaedie, 22 Sep 2015 | Read review
“If silence is important to you ask for a high floor room since they have a ballroom and host weddings on a regular basis.”
 of 5 bubbles TravelLeudelange, 17 Aug 2015 | Read review
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