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Comfort Inn & Suites

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Comfort Inn & Suites
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160 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Reviewed 3 days ago NEWvia mobile

So, don't stay at a Comfort Inn. If you have to call for customer service, you are calling the Phillippines. Checked in, no reception area because they are painting or something, so reception is in a hallway, with a desk. 25 screaming kids in the pool, running, no one from hotel will tell them to settle down. I was looking...

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Helpful?
Thank Dawnidiot
Lora O, General Manager at Comfort Inn & Suites, responded to this review

Dear Dawnidiot, I am so sorry that you encountered all these issues during your recent stay with us. We do apologize for the way the desk area was set up. We are remodeling the lobby and front desk area and placing new tile in so we were unable to utilize it during your stay. We do again apologize for this....

Hartland, Wisconsin
Reviewed 1 week ago

We stayed at the Comfort Inn in Paw Paw the week after Christmas; visiting family in the area. Our room was clean; staff friendly and the breakfast buffet very nice. Grand-kids loved coming over to go swimming. Pool is not large, but temperature is perfect for little ones and we all had a grand time. We will stay there again...

Review collected in partnership with this hotel
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Helpful?
Thank linda_otzelberger
Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Dear linda_otzelberger, Thank you so much for such wonderful review of our property. We are so excited to hear that you enjoyed your stay with us. We are also glad to hear that your grand-kids were able to enjoy the heated indoor pool. We hope you enjoyed your visit with family and that you had a wonderful holiday. Thank you...

Stuttgart, Germany
Reviewed 2 weeks ago

The staff made our leave for the holiday a wonderful experience. Our room was always clean, breakfast was always good and the atmosphere was amazing. It's a must stay if you're passing through or staying for a couple weeks, this is your place.

Review collected in partnership with this hotel
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Helpful?
Thank Stephanie B
Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Dear Stephanie B, Thank you so much for such a wonderful review. I can not thank you enough for choosing to stay at our hotel with your family during the holidays. It was so wonderful to see you guys get time with your family. We sure hope you had a safe journey back to Germany and sure hope to see...

Lawton, Michigan
Reviewed 2 weeks ago

Friendly, welcoming staff. Commons area nicely decorated for holidays. Comfortable room & bed. Plenty of towels & niceties. Refrigerator & microwave convenient but also plenty of restaurants/fast food nearby. This is a nice place to stay!

Review collected in partnership with this hotel
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Helpful?
Thank cherm2017
Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Dear Cherm2017, We can not thank you enough for such a wonderful and kind review. We truly are so happy to see that you enjoyed your stay with us. We are also happy to hear you were able to enjoy the convienence of the local restaurants near us. We sure hope to see you again in the near future. Thank...

Warren, Michigan
Reviewed 4 weeks ago

During our two most recent stays we noticed there are more and more negatives. We were sent to the room that shouldn't be serviced in a first place due to the leaking ceiling. We went to the room and found the door open with two people in there telling us that the ceiling in this room has been leaking for...

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Helpful?
1Thank USAtraveler365
Hotelmanagergr, Manager at Comfort Inn & Suites, responded to this review

Dear USAtraveler365, Thank you for taking the time to write a review. I would like to apologize for all the issues you encountered during your stay here. We did have a minor leak in the room you rented a few days prior but we did get it taken care of. My maintenance staff was in there just doing a re-check...

Davison
Reviewed 10 December 2016

We were in town for a family wedding and many of us stayed here. Nice breakfast, clean rooms and great location, coupled with friendly staff, made for a nice stay. We also asked for an early check in which they allowed, which saved us from having to travel in our wedding clothes. Would definitely stay here again.

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Helpful?
Thank momtomitchell
Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Dear Momtomitchell, Thank you so much for such a wonderful review. We are so happy to hear that we were able to accommodate you and your family and get you guys checked into your rooms early. We know how hard it is to get ready for a wedding at home and then travel several miles away. We sure hope you...

Plainfield, Indiana
Reviewed 11 November 2016

Our son was married on October 29 and we chose this hotel as our temporary headquarters for our friends and family, occupying over 30 rooms. We were very pleased with the care and hospitality we received during our stay. My husband and I stayed in one of their suites and it was very comfortable and functional. I would highly recommend...

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Helpful?
Thank Cynthia C
Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Dear Cynthia C, Thank you so much for such a wonderful review. We are so happy that you found your stay with us comfortable and that the employees were friendly and helpful. We can not thank you enough for giving us the opportunity to host this wonderful event. We enjoyed all your guests and loved hearing about the wedding on...

Harrison, Michigan
Reviewed 4 November 2016

We enjoyed this hotel. It looks like it was recently remodeled. They were either putting new carpet in the halls or cleaning it. The staircase carpet did need cleaning. The room had brand new carpet. It was modern. The towels were big and fluffy and we had several. The fridge was pretty good size. There was a cute closet too....

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Helpful?
1Thank loonqueen
Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Dear Loonqueen, Thank you so much for taking the time and letting us know how your stay was. I am so excited to see that you enjoyed your stay with us and I am glad that Allison was able to make your stay that much more enjoyable. We are also so pleased to hear that you enjoyed our new renovations...

Reviewed 27 October 2016

Traveled here for business with my family. We stayed in the King suite so the kids felt like it was party because they had their side with a tv, and we had ours. The pull out couch was not that comfortable but it served it purpose. The King bed was nice and firm and the fridge was clean; helped us...

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Helpful?
Thank Ladee T
Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Dear Ladee T, Thank you for taking the time to share your experience with us. We truly appreciate your compliments and kind words regarding your stay. We strive to deliver an experience that all of our guests will enjoy. On behalf of the entire staff, thank you for staying with us and we hope to see you again soon! Sincerely,...

spain
Reviewed 26 October 2016

Stayed here 2 nights and it was OK the room was fine but the bathroom was quite small and to sit on the toilet was quite uncomfortable.Breakfast had the worst coffee ever, it was undrinkable and I did tell the attendant and she apologized but did nothing about it. We never bothered the next day and had breakfast out.

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Helpful?
Thank eileen j
Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Dear Eileen J, Thank you so much for taking the time to let us know about your stay with us. I am truly sorry that you did not enjoy your entire time here. I have shared all your comments with our entire staff so that we may learn and fix these mistakes. Again thank you so much for choosing to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
With a convenient location, friendly staff, warm environment, and a variety of amenities, there's no doubt that the Comfort Inn Hotel in Paw Paw, Michigan is an ideal place to stay awhile. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 153 Ampey Rd, Paw Paw, MI 49079-0228 (Formerly Quality Inn & Suites)
Region: United States > Michigan > Van Buren County > Paw Paw
Price Range: ₹ 4,777 - ₹ 7,098 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 65
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the parking lot side.”
 of 5 bubbles loonqueen, 4 Nov 2016 | Read review
“King suite great for families”
 of 5 bubbles ladeet2014, 27 Oct 2016 | Read review
“Suggest the king suite, roomy so u have some privacy. Liked the extra water and sink in the kitchen.”
 of 5 bubbles CantonLady, 24 Oct 2016 | Read review
“For working wifi, get a room at the south end.”
 of 5 bubbles K9019KTmichaelk, 22 Jul 2016 | Read review
“Stay away from the elevator.”
 of 5 bubbles 218lens, 2 May 2016 | Read review
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