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Fairfield Inn East Lansing

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Room & Suite (11)
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Overview
  • Excellent31%
  • Very good38%
  • Average14%
  • Poor10%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
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Reviews (94)
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All reviewsroom was cleana great nights sleepmicrowave and coffee makerstandard farelittle thingsfree breakfast was typicalnext morningpull out sofabreakfast buffetmsuforkstubaishahousekeepingratescarpetmichigan
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1 - 5 of 93 reviews
Reviewed 27 November 2017

We enjoyed a clean, spacious room with a nice, hot shower and a coffeemaker and mini fridge. The property was convenient to I-96 and the staff was courteous. The breakfast buffet offered a great selection but wasn't refilled in a timely manner.

Thank Mr_Terbillion
Response from Molly B, Public Relations Manager at Fairfield Inn East LansingResponded 28 November 2017

Thank you for all the kind words. We are so glad that you enjoyed your stay. Please comeback and visit us again.

Reviewed 16 November 2017 via mobile

I spent two nights at the Fairfield Inn in Okemos for business. This hotel is conveniently located near the expressway and a short commute to MSU. Breakfast is included, standard fare, with a nice selection of tea (unusual in many hotels). Pretty quiet location. Daytime...More

Thank Karen C
Response from Molly B, Public Relations Manager at Fairfield Inn East LansingResponded 13 December 2017

We are sorry your stay wasn't up to standard. We do our best to accommodate everyone properly. Please let us know if there's anything we can do to make it better.

Reviewed 28 October 2017

I have been trying to reach a manager or assistant manager for several days with no luck even after 3 phone calls. This hotel is the only one ...so far...recommended for accommodations next July at an event expected to draw several thousand people. My first...More

Thank Bzemom02
Response from Molly B, General Manager at Fairfield Inn East LansingResponded 12 November 2017

Dear Valued Guest, I am sorry your call went unreturned for a few days. I had left a voicemail, if your are still interested in a group block, please reach out to the general manager. Thank you for taking the time to bring this issue...More

Reviewed 4 October 2017

Room was outdated not the best hotel I had a bug in the room no elevator, tv was on the fritz. However Kristian at the front desk was super terrific and awesome just super cool and attentive to my complaints sent the houseman up straightaway...More

Thank superflytnt1
Response from Molly B, Public Relations Manager at Fairfield Inn East LansingResponded 6 October 2017

We are so sorry about the problems that you incurred during your stay. We are glad that Kristen was able to handle them for you in a timely manner. Comeback and visit us again the next time you're in the area. Have a great day!

A TripAdvisor Member
1
Reviewed 13 September 2017 via mobile

In hotel now, room smells like mold from conditioning/heating unit, needs seriously updated, wall paper in bathroom is peeling. Furniture extremely cheap, cob webs behind furniture and wall, guess I get to sleep with spiders. Not overly dirty, but didn't feel clean either. Requested another...More

Thank A TripAdvisor Member
Management response:Responded 15 September 2017

We are so sorry the hotel was not up to your standards. We would be happy to offer you some sort of compensation for your troubles. If you would like to give us a call. Brandon or Molly would be glad to work something out...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$ 96 - US$ 199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 96 - US$ 199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (1)
Room & Suite (11)
Dining (2)
Questions & Answers
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Room Tips
"There is no elevator to the second floor."
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"I can't because the hotel doesn't follow through on simple requests"
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"Stay on the top floor to reduce noise from above."
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"end of the hall is quiet. Get a room away from the ice machine"
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