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Courtyard Detroit Novi

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#9 of 15 Hotels in Novi
Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard Detroit Novi
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116 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Detroit Novi
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Showing 109: English reviews
Greater Boston
Reviewed 4 August 2016

Our room was very comfortable. The bed was comfy, the pillows were plentiful, and the blankets were nice, too. The check-in process was very friendly and helpful. My son loved the pool. The fitness center was adequate, just a little bit hot. The only downside was that there was a wet spot on the carpet near the bathroom and I...

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Thank kristinem
United States
Reviewed 14 July 2016 via mobile

My family and I had a great experience at this hotel. The room could use a little more brightness, but the customer service is top notch. I checked in the Thursday evening and the woman at the check in counter was nice and helpful, truly a model employee. The pool is clean and well maintained. There are nice sitting areas...

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Thank Nina A
Marco Island, Florida
Reviewed 5 July 2016 via mobile

Sam at the front desk is awesome. Definitely deserves a promotion.He was very polite and accommodating to our hectic vacation schedule. He asked the right questions and anticipated the guests' needs appropriately. Will absolutely be back to this property. Well done.

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Thank Brian S
Perrysburg, Ohio
Reviewed 29 June 2016 via mobile

All I can say, there is definitely a leader, A Brand or people that have elevated performance......this was a real rendention of best modeling of absolutely best performance of Marriott.....how can I help, it's my pleasure and really mean it with significant genuineness. ..an absolutely best stay...great mattress, clean, food, atmosphere all great...thanks !

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Thank SC J
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you so much for taking the time to give feedback about your stay with us. We truly appreciate all of the kind words, and are delighted to hear that your stay was exactly what we strive for day in and day out! We hope to see you again in the future whenever your travels bring you back to Novi!

Ottawa, Canada
Reviewed 7 June 2016 via mobile

Hotel location is good. It's condition is certainly due for renovation as the rooms are dated. Starbucks bistro in lobby. Staff are friendly and knowledgeable of the Marriott process, however the hotel does not respect mobile check in. For example, if you're Marriott gold or platinum and you reserve a king bed on highest floor and you use mobile check...

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1Thank Links1
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you for taking the time to review your stay at the Novi Courtyard. I apologize that your stay was anything but perfect. We always try our best to accommodate guest requests, however, during high occupancy nights, sometimes being able to accommodate every guest request for room location isn't always possible. Guest requests and preferences are always our number one...

Waterford, Connecticut
Reviewed 1 May 2016 via mobile

We stayed here for a weekend while visiting friends in SE Michigan. Check in went smoothly; the staff was warm and friendly, yet very professional. The bed was very comfortable, the shower worked very well, and the whole place was very CLEAN. There were lots of young families with children, but our room was very quiet. The location is very...

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Thank jenningsrc
Hillsborough, New Jersey
Reviewed 9 April 2016

I typically stay at Marriott's as I've come to expect consistency across the brands. This Courtyard fell short. The rooms were fine, but I paid extra to have breakfast included and received stale bagels and terrible coffee. The coffee was your standard burnt Starbucks taste, but the fresh breakfast was not at all fresh, from the fruit to the bagel,...

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1Thank JCHboro
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you for taking the time to review your stay here at the Detroit-Novi Courtyard. I am sorry to hear your stay was anything but enjoyable. We are looking into these issues as I assure you this was an isolated incident, and will be corrected with the appropriate departments. Again, I apologize for the inconvenience you experienced, and we hope...

River Falls, Wisconsin
Reviewed 21 February 2016

I stay at this hotel each time I travel to the hotel for work, approximately once a month. The location is close to many restaurants and a small shopping area. The staff is very friendly and helpful. I was impressed to see the General Manager of the hotel working in the restaurant for breakfast when they were busy. The restaurant...

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Thank Ashley B
Dover, New Hampshire
Reviewed 14 February 2016 via mobile

Ben says "great pool uncomfortable pull out couch. But rest good." Dad says "I thought the pull out couch was pretty darn comfortable. Ben doesn't know what he's talking about. Also it is very clean and friendly and super convenient." Belle says "fun all around and I enjoy drawing on the notepads." Mom says "modern clean and a friendly nice...

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Thank TwinATwinB
New York
Reviewed 25 January 2016

Came here with a group for a hockey tournament and had a very nice stay. Nothing over the top but we had a nice big, clean room. Love the lobby area. The gym was fantastic. Nice and big and clean. Excellent location for area places.

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Thank SarahSesaw

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning

Additional Information about Courtyard Detroit Novi

Address: 42700 W 11 Mile Rd, Novi, MI 48375-1712
Region: United States > Michigan > Novi
Price Range: ₹ 6,584 - ₹ 13,364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Detroit Novi 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Courtyard By Marriott Detroit Novi Hotel Novi
Courtyard Novi
Novi Marriott
Novi Courtyard
Hotel Style:
#3 Business Hotel in Novi
#6 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Detroit Novi staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the only good thing about this place is the location. but you are not missing much from not using the other hotels.”
 of 5 bubbles Alexsona, 14 Sep 2016 | Read review
“Pick a ground floor away from the lobby.”
 of 5 bubbles SarahSesaw, 24 Jan 2016 | Read review
“I saw rooms directly next to the elevator and ice machine. Glad I wasn't in one of those.”
 of 5 bubbles kimbill97, 12 Jan 2016 | Read review
“Balcony, get one”
 of 5 bubbles ZiegVPC, 11 Sep 2015 | Read review
“Balcony rooms are nice with chairs.”
 of 5 bubbles Salesguy1, 3 Sep 2015 | Read review
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