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Extended Stay America - Detroit - Novi - Haggerty Road

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Extended Stay America - Detroit - Novi - Haggerty Road
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92 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Novi - Haggerty Road
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Showing 90: English reviews
South Bend, Indiana
Reviewed 14 March 2013

I stay there once or twice a year. It's a great location for my needs. It's great value for my dollar, and the people are very helpful. Izak at the front desk is super - very helpful. He will some day be a manager of some 5 star hotel

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Helpful?
1Thank Art H
RDO_Sarah_L, General Manager at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

Thank you for your great review. I’m so thrilled to hear your positive remarks about our staff member Izak and the property. Every day we strive to provide our guests with five star service! I am happy we were able to provide such a positive experience for you! Thank you again for your review.

Reviewed 23 February 2013

I stayed at this hotel on a fluke on Priceline. No complaints though! Quiet property, detailed cleaning in the room I stayed. Izak made check in fast and filled me in on everything I needed to know you. No hair dryer in the room but he went out of his way to run one to my room. Over all 100%...

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Helpful?
1Thank Lovesshoes514
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

Thank you for your great review of our property. I'm thrilled to hear that Izak went above and beyond to accommodate your needs. it's truly rewarding to provide our guests with great service and experience the recognition. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.

Reviewed 20 December 2012

All staff was very friendly. Izak helped make accommodations work our and went our of his way to be helpful in any way possible. Very service friendly employee Also felt very safe staying here. My room number was not given out to a visitor the receptionist called my room to verify with me. The room was very clean and a...

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Helpful?
Thank Baileyy099
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

Thank you very much for your review. I am so pleased to hear you enjoyed your stay. It's also terrific to hear you felt safe and at home at your hotel. We greatly appreciate your business and do look forward to having you back on your next trip to Novi.

West Henrietta, New York
Reviewed 17 December 2012

I was happy with the clean rooms and quiet environment. No loud music or parties at 3:00 AM like other local places. Housekeeping does a good job and I had no issues during my 3 month stay. This is the best Extended Stay that I have ever stayed at. Friendly staff and professional attitudes.

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Helpful?
Thank Patrick H
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

Thank you for your review. I am pleased to hear your three month stay with us was a pleasant one. It's always rewarding to hear that our staff delivered on our promise of great guest service. I appreciate you posting this review. Thank you for choosing our hotel in Novi.

Portland, Oregon
Reviewed 14 December 2012

I truly can say that I had a very positive experience at this hotel. The staff there was top notch, as soon as I stepped in the door I was greeted kindly by Izak at the front desk, he made me feel welcome and I could tell that it was important to him that my stay be one to remember....

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Thank Steve A
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

Thank you so much for your wonderful review. It was wonderful to read about your positive experience with us. It's to hear that Izak went above and beyond to make sure your stay was comfortable. We really appreciate your business. Thank you for staying with us.

Victor, NY
Reviewed 9 December 2012

My wife and I had a last minute trip to the Detroit area and we needed to bring our Belgian Shepard with us. Normally I look for motel where we can park in front of the room door for ease of unloading and loading, but could not find any choices in the area. So we tried Extended Stay. We were...

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Thank LovemyChevy
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

Thank you for posting a review of your recent stay with us in Novi. I am so happy to hear we were able to accomodate your pet needs during your stay. Thank you for sharing your feedback with us. We appreciate your business.

Reviewed 29 November 2012 via mobile

My stay at Extended Stay America have been great. This team really knows how to treat people. Isak, Andre, Tanya and Don makes themselves readily available at all times. The new additions to the team will grow and learn alot from this amazing team. I am very exciting about the new changes and renovations that have been made. The best...

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Thank detbeau
RDO_Sarah_L, Owner at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

I wanted to take the time to personally respond to your very kind words. I cannot thank you enough for your very nice review of our hotel and staff. Our entire staff strives to make every guest's stay totally enjoyable, and our greatest validation is that we have done just that. I am pleased to hear you like the renovations...

Minneapolis, Minnesota
Reviewed 27 November 2012

When I checked into my first room at the Extended Stay, I must admit that the guest before me may have been cooking more than he should have - a lingering greasy diner smell hung in the air. Unfortunately the hotel was sold out and I was unable to move that night - - the front desk clerk made it...

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Thank jtb1970
RDO_Sarah_L, Owner at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

Thank you for your post. I want to apologize for the inconvenience you experienced when you checked in. I am so sorry there were odor issues in your room. It's great to hear that Izak got that resolved as soon as possible and you were able to enjoy a new room. Thank you for staying with us. We look forward...

Novi, Michigan
Reviewed 23 November 2012

Saving to buy a house I came across this hotel. I was worried at first as I stayed here about 5 years ago and it was terrible at the time. What a difference new management has made! New flat screen TV's, beds and updates have breathed new life into the place. It is MUCH cleaner than before and the staff...

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Thank Murray E
RDO_Sarah_L, Owner at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

Thank you very much for your recent posting. I want to start by thanking you for your continued business. We value you as our guest and greatly appreciate all of your feedback. I am so happy to hear you are pleased with the upgrades we have made to the hotel including our new Grab and Go breakfast. Thank you again...

Novi, Michigan
Reviewed 15 November 2012

I have been staying off and on with this establishment (3 months on, 3 months off) ever since April of 2010, and have found it to be a very affordable place to live. As a college student / intern, the rates are quite good for the services provided. The rooms are kept clean, the furniture is comfortable, and the staff...

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Helpful?
Thank Jacob H
RDO_Sarah_L, Owner at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

I read your recent review and wanted to personally respond. First, I want to thank you for your ongoing business. We are so happy to have you staying with us. It's always rewarding to hear our guests share that our staff are prompt, helpful and courteous. Thank you for sharing that. I want to apologize for your issues with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Detroit - Novi - Haggerty Road

Address: 21555 Haggerty Rd, Novi, MI 48375-5309 (Formerly Extended Stay America - Detroit - Novi)
Region: United States > Michigan > Novi
Price Range: ₹ 5,346 - ₹ 6,975 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Novi - Haggerty Road 2.5*
Number of rooms: 125
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Questions & Answers

Questions? Get answers from Extended Stay America - Detroit - Novi - Haggerty Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles nparks100, 14 Mar 2017 | Read review
“Pick a 2-star hotel in Novi, MI and, with some luck, you might get this gem for less $ than you would expect.”
  • Photo of the bed before we checked out
  • TV and lazyboy couch
  • Kitchen wiht my free coffee and muffin on the counter
 of 5 bubbles GeneralZ, 17 Jan 2017 | Read review
“Don't walk, run from this hotel!”
 of 5 bubbles kennykjr12, 4 Oct 2016 | Read review
“We stayed on the 1st floor, a one bedroom apartment. Room 129.”
 of 5 bubbles 328carolynb, 27 Jul 2015 | Read review
“Dont come here”
 of 5 bubbles brianfI3984GV, 3 Apr 2015 | Read review
5 of 5