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DoubleTree by Hilton Hotel Detroit - Novi

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446 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Detroit - Novi
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Showing 431: English reviews
Harbor Springs
Reviewed 24 May 2016 via mobile

We were here because our boss booked the room. Never again, I'm going back to Marriott. Noisy air conditioner, a bed that was brutal on my back, paying for Internet access and 11.95 for a marginal at best breakfast buffet...all around disappointment. After a truly outstanding stay a few days ago at a Marriott Springhill Suite, this experience was joltingly...

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Helpful?
Thank Cyndi K
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear Cyndi K, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situation doesn’t happen again. We’re sorry the food quality didn’t meet your expectations. At our property, we want to serve fresh, tasty...

Reviewed 24 May 2016 via mobile

Overall the hotel was great, all the staff I encountered from the receptionist to housekeeping was polite. Check in was a breeze (60 seconds). The hotel is currently having work done on and in it so a little dusty in the hallways. The room was ok, over all clean but it needs a little tlc to keep it sharp. Like...

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Thank Mrfocus J
Piedmont, South Dakota
Reviewed 23 May 2016

This hotel is undergoing a complete refurbishment. The upgraded rooms are very nice and comfortable BUT - we stayed four nights and all three days that the room was made up left a lot to be desired. Over all days the maid took away used cups and glasses but did not replenish the supply. The pull out bed was used...

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Thank David S
New York
Reviewed 15 May 2016

Nice stay. Good location for food and shopping. Reasonable to stay at. Room are spacious and clean. I would recommend it for all staying in that are. I would stay there again in the future. Hope you enjoy your stay too!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kaw5454
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for the Excellent review, and we look forward to seeing you back the next time you are in town. If there is anything else that you need, please let us know.

Clinton Township, Michigan
Reviewed 14 May 2016

I chose this hotel for an event I attend each year at the Suburban Showplace, and I always enjoy my stay. the staff is great, and food is good, and the pool is always a good temp. My room is always clean, and well stocked. I was extra pleased this year to have a fridge, and a clock that charged...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Photoberd
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for the Excellent review and we're glad we get to see you year after year. And, we do look forward to seeing you again next year! If there is anything else that you need, please let us know.

Grand Bend, Canada
Reviewed 13 May 2016

Excellent service, breakfast was great, clean room and up to date. Very little interuptions with the renovations. Staff very helpful with all questions. Close to all interesting places to shop and dinning.

Review collected in partnership with DoubleTree by Hilton
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Thank ruth b
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for the Excellent review. We are very glad that you chose our hotel, and we hope that you will do so again the next time you are in town. If there is anything else that we can do for you, please let us know.

Orange County, California
Reviewed 11 May 2016

They'll blame it on the remodeling that was supposedly 90% done, but really lacking. Pay a couple dollars more and stay elsewhere. Front desk help and transportation folks were awesome. House keeping and servers, not so much.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank MickeyMouse2013
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for your feedback, and I'm sorry that you stay was hindered by housekeeping and the servers. If there is anything we can do for you, please reach out to me directly. Thank you and have an Excellent day!

flagstaff, United States
Reviewed 10 May 2016

I enjoyed my stay and the breakfast was stellar very worth the cost. the pool and whirlpool were clean and well maintained. This was a very nice place that is located right in the heart of, dinning, shopping and the Novi Expo Center. What a great place to take a day or two just to relax and reload.

Review collected in partnership with DoubleTree by Hilton
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Thank Teresa S
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you very much for the Excellent review. We do appreciate it, and hope to see you back the next time you are in town. If there is anything else that we can do for you, please let us know. Thank you and have an Excellent day!

Grand Rapids
Reviewed 10 May 2016

Had a really nice stay for two nights with our soccer team for a tournament. Because we're Hilton Honors members we has a spacious and clean room. This hotel is currently going through renovations and is still getting a it's "face lift" be you can still tell it's a work-in-progress. Our room was completely renovated so I was pleased. A...

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Thank soroya
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for the review and we appreciate the kind words. If there is anything else that we can do for you, please let us know. We look forward to you staying with us again the next time you are in the area for another tournament. Thank you and have an Excellent day!

Canfield, Ohio
Reviewed 10 May 2016

My company had a meeting of the sales staff at this hotel. Accommodations were good and we were treated well. I would recommend this hotel to others looking to stay on business or leisure. The hotel is located near a large group of good restaurants making accessibility to dinner a valuable asset.

Review collected in partnership with DoubleTree by Hilton
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Thank JLG3
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for the Excellent review and we appreciate you and your team staying and meeting with us. If there is anything else that we can do for you, please let us know. We look forward to having you all back, when you have your next meeting.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Full service, upscale, moderately priced, suburban hotel. Spacious rooms and a very warm and inviting lobby with fireplace and lounge. Garden Cafe for Breakfast, Lunch and Dinner. Evening Room Service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Detroit - Novi

Address: 42100 Crescent Blvd, Novi, MI 48375
Region: United States > Michigan > Novi
Price Range: ₹ 6,845 - ₹ 14,081 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Detroit - Novi 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Doubletree Hotel Detroit Novi
Doubletree Novi
Novi Doubletree
Hotel Style:
#2 Business Hotel in Novi
#4 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Detroit - Novi staff and other travellers.
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Brevard, North Carolina

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Questions? Get answers from DoubleTree by Hilton Hotel Detroit - Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was very quiet and on an end by an entrance, far away from the lobby”
 of 5 bubbles lmgould, 1 Mar 2017 | Read review
“If it is Sunday, ask if there is a charge for breakfast.”
 of 5 bubbles Captshooty, 25 Feb 2017 | Read review
“Ground floor rooms had easy access from parking lot”
 of 5 bubbles Frontrowgreys, 4 Dec 2016 | Read review
“Away from the construction work”
 of 5 bubbles ReadySetGox10, 12 Oct 2016 | Read review
“Ask for a room further from the thruway if there are any.”
 of 5 bubbles BabkaM, 29 Sep 2016 | Read review
5 of 5