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Crowne Plaza Hotel Detroit-Novi

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#12 of 16 Hotels in Novi
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Crowne Plaza Hotel Detroit-Novi
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229 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Detroit-Novi
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Showing 223: English reviews
Michigan
Reviewed 2 February 2015

Booked the Crowne Plaza because of my loyalty to IHG Properties and it's great location to all the restaurants and shopping in Novi for our anniversary weekend. We were very pleased with our stay, we received early check in with no hassle, a very nice king room that was quiet AND we were treated with a surprise gift of Starbucks...

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Helpful?
Thank mooseo9
Detroit, Michigan
Reviewed 2 February 2015

I had stayed at this hotel a few years ago and I was less than impressed. However, I stayed here for work over the past weekend and I was pleasantly surprised with all the changes. Some of the biggest changes I notices were: the rooms were updated (which were a long time due) they added a breakfast buffet, which is...

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Thank Jonathan H
Bloomfield Hills, Michigan
Reviewed 11 January 2015

We chose to stay here as its very close the the twelve oaks shopping mall and we were there for business for one night even though we stay in the suburbs. Nothing spectacular but a clean and well maintained property. Will recommend.

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Helpful?
Thank DrVAhluwalia
HotelStaff0, Sales Coordinator at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear DrVAhluwalia, Thank you for taking the time to review your last stay with the Crowne Plaza Hotel in Novi, your impression is extremely important to us and we are very pleased that you enjoyed your stay. Thank you again for taking the time to review your recent stay, and we look forward to your return!.

Toledo, Ohio
Reviewed 20 December 2014

I booked two nights on my corporate rate, which was $75 a night. When I arrived, I asked about an upgrade. I was told none were available. I then responded, “Really? Even for an IHG platinum elite?” The front desk clerk then told me he had a master suite available, if I wanted it. Of course I wanted it. I...

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Helpful?
Thank planetraincar
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear planetraincar, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept...

Troy, Michigan
Reviewed 15 December 2014

I enjoyed the amenities at this hotel and found it to be a quiet respite from the chaos surrounding it at Twelve Oaks Mall and other shopping complexes. The pool was very inviting, the restaurant excellent, but above all, the staff was very helpful. From Mark at the Chophouse to Krystal at the front desk and of course the effusive...

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Helpful?
Thank fcrane35
HotelStaff0, Sales Coordinator at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear fcrane35, Thank you for taking the time to review your most recent stay with us. We are so happy to hear that you enjoyed your stay and the service that you received from our staff. We will be sure to pass along your compliments to Mark, Crystal and Wisam. Thank you again for taking the time to review your...

Windsor, Canada
Reviewed 12 December 2014

We chose the Crowne Plaza because of its location to the Twelve Oaks Mall and shopping. The elevator in the main lobby was broke down and had to walk a long maze to get to one of the other elevators, day 2 the elevator is still broken and after shopping all day carrying our bags to our room through the...

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Thank patpet_27
Manitou Beach, Michigan, United States
Reviewed 10 December 2014

Hubby and I stayed one night, choosing the Crown Plaza only for the reasonable price, on-site bar & restaurants, and proximity to Twelve Oaks Mall. What a find! The staff seems to treat everyone like royalty. We observed the concierge personally escorting guests to the Novi Chophouse, introducing them to the bar tender. We considered taking the hourly shuttle to...

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Helpful?
Thank Lynn W
Nick K, Sales Coordinator at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Valued Guest, Thank you for your comments regarding your recent stay at the Crowne Plaza hotel in Novi, MI. We are so pleased that you enjoyed your stay and we will relay your feedback with the staff. We look forward to the opportunity to have you return to the Crowne Plaza Novi in the future.

Quincy, Michigan
Reviewed 9 December 2014

Excellent service from check in to check out. Close to shopping mall, dining and night time entertainment. The front desk staff are very efficient and helpful. The Chop House restaurant on site is excellent.

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Helpful?
Thank Candy C
Nick K, Sales Coordinator at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Candy C, Thank you for taking the time to leave a review regarding your most recent stay at the Crowne Plaza hotel in Novi, MI. Your feedback is appreciated and we look forward to having you stay with us in the future at the Crowne Plaza Novi. Thank you,

Ontario
Reviewed 8 December 2014

I stayed at this hotel for 2 nights last week on a business trip. Although a little difficult to find, once there i had a most enjoyable stay. The facility is a little older but it well maintained and extremely comfortable. I had one of the best nights sleeps I've had in ages. The staff is extremely courteous and helpful....

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Thank jmcdougall9
Nick K, Sales Coordinator at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear jmcdougall9 , Thank you for writing a review about your most recent stay at the Crowne Plaza Hotel in Novi, MI. It is our pleasure to have you as our guest and your feedback is very important to us!

Reviewed 4 December 2014

I stayed at this Hotel in June 2014 and am currently staying at the same place. The free Drop & Pickup offered by this Hotel is an Excellent facility. Also I would like to specifically thank Mr. Knight & Mr. Wisam for going a step further and extending the drop & pickup facility beyond the specified limit by a couple...

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Helpful?
Thank Mahadevan T
Nick K, Sales Coordinator at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Mahadevan T, Thank you for taking the time to leave a review regarding your past stay at the Crowne Plaza Hotel in Novi. We appreciate your feedback and will relay the positive comments to our staff. Thank you again for your feedback.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the new Crowne Plaza Detroit Novi Hotel located in the heart of Novi, MI, a NW suburban area of Detroit. Enjoy our 217 newly renovated guest rooms and property with our exclusive central location with many excellent shopping, dining and nightlife options just outside our doors. The Crowne Plaza is close to many major Detroit attractions, including: The Henry Ford (Museum & Village), Comerica Park (Detroit Tigers), Ford Field (Detroit Lions), Joe Louis Arena (Detroit Red Wings), Detroit Institute of Arts, MGM Casino, Greektown Casino, Compuware Arena, Kensington Metro Park, Twelve Oaks Mall, Fountain Walk, West Oaks Shopping Center, Main Street, Novi Town Center and the Suburban Collection Showplace. We are also minutes from the following offices: Nissan, Akebono, Bosch, Toyota, Dana Corporation, Motorola, Hitachi, General Motors, Hewlett Packard, Siemens, Panasonic, Ford Motor Co., and Daimler Chrysler Corporation. Relax at Benedetto's Steakhouse & Martini Bar featuring casual American cuisine or enjoy your favorite beverage. Other amenities include complimentary wireless Internet access available throughout the hotel, complimentary courtesy van within a three mile radius, over 9,200 square feet of functional meeting space, fitness center, outdoor and indoor swimming pools. Deli Unique Restaurant serving breakfast & lunch daily. NoVI Chophouse serving dinner nightly. We look forward to serving you as our guest at the Crowne Plaza Hotel Detroit - Novi. ... more   less 

Additional Information about Crowne Plaza Hotel Detroit-Novi

Address: 27000 S Karevich Dr, Novi, MI 48377-3310
Region: United States > Michigan > Novi
Price Range: ₹ 7,504 - ₹ 9,141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Detroit-Novi 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Crowne Plaza Novi
Hotel Style:
#1 Green Hotel in Novi
#5 Romantic Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Detroit-Novi staff and other travellers.
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Mount Sterling
3 months ago
Toronto, Canada
8 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Detroit-Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just do yourself a favor and skip this property entirely”
 of 5 bubbles Noahsmommy777, 28 Dec 2016 | Read review
“Inside rooms have access and view of the pool area”
 of 5 bubbles dolphinslaxer, 30 Nov 2016 | Read review
“Ground floor rooms away from the indoor pool would be best if you want peace and quiet over the weekend.”
 of 5 bubbles steveL7656UD, 20 Nov 2016 | Read review
“If you are attempting to stay a quick night out in town near a live atmosphere, then this spot takes precedence.”
 of 5 bubbles deboeforever, 24 Sep 2016 | Read review
“If you can get a room overlooking courtyard on first floor that is nice to sit out by pool”
 of 5 bubbles lovesvacationingx5, 24 Jul 2016 | Read review
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