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Novi Oaks Hotel

Booking.comUS$ 117*
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#13 of 15 Hotels in Novi
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 134*
US$ 117*
Great Deal
US$ 134*
US$ 134*
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Novi Oaks Hotel
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239 Reviews from our TripAdvisor Community

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There are newer reviews for Novi Oaks Hotel
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Showing 233: English reviews
Reviewed 4 December 2014

Room was large and comfortable and had a frig/MW combination. Quiet, elegant surroundings. Gorgeous soaps and lotions containing many essential oils. Bed with lots of pillows. Modern yet cozy. Indoor pool and gourmet restaurant. Great shopping across the property. Coffe and tea in lobby. Friendly gracious staff.

Thank Inexcelsisdeo
HotelStaff0, Sales Coordinator at Novi Oaks Hotel, responded to this review

Dear Inexcelsisdeo, Thank you for taking the time to review your most recent stay at the Crowne Plaza Hotel in Novi. We are so happy to hear that your room was cozy and that you enjoyed the indoor pool and restaurant. Thank you again for taking the time to review your recent stay, and we look forward to your return!

Oak Park, Illinois
Reviewed 3 December 2014

This hotel can truly use some upgrades my double executive was very dirty stained ottoman, greasy food stains on the nightstand and a hot smelly refrigerator which I was later told by staff it was a cooler not a refrigerator guess it was my job to pack the cooler with ice...I digress, so after I complained I was moved and...

Thank Tracee76
Nick K, Sales Coordinator at Novi Oaks Hotel, responded to this review

Dear Tracee76, Thank you for taking the time to review your most recent stay at the Crowne Plaza Hotel in Novi. We are extremely disappointed to learn that you found several aspects of your stay less than satisfactory and are taking the necessary steps to improve the areas mentioned. We appreciate your feedback and will use it to improve our...

Northern Ontario
Reviewed 2 December 2014

Brought a group there Nov 21-23. What great service we had. The hotel shuttle was well used, late into the night! Good breakfast, good variety of hot and cold food. There was very friendly service all round. The rooms were just what we asked for and everyone had a fridge. Thanks for a great stay!

Thank Fabriholicca
Reviewed 30 November 2014 via mobile

We stayed two nights here. Once in the room, there was only one bar of soap and nothing else in the bathroom (the maids restocked it the next day after we complained). We stopped at their bar for a Friday night drink. Two issues with their bar: the drinks were way over priced ($15 for a small glass of wine),...

Thank Ddrw
IHGCare, Guest Relations Manager at Novi Oaks Hotel, responded to this review

Dear Ddrw, Thank you for taking the time to write a review. It is regrettable that the hotel cleanliness, room amenities and guest services fell below your expectations. Please accept our sincerest apologies for any inconvenience these aspects have caused. We have discussed your feedback with the respective departments to ensure similar situations are avoided in the future. As a...

Bowmanville, Canada
Reviewed 12 November 2014

I stayed at the Crowne Plaza recently on a business trip. I have to say the staff are very pleasant. The rooms clean and the facility very nice. A shout out to MaryAnne at the Managers Cocktail. She is extremely pleasant and makes you feel very welcome.

1Thank leafssfan
Farwell, Michigan
Reviewed 4 November 2014

Stayed here 2 nights for a work related conference. The front desk staff were friendly and accommodating for a late check out. We did not have any interactions with cleaning staff or restaurant staff. Room was spacious and updated. Lobby was very nice. Large parking lot. Pool and hot tub were nice, nearly empty the entire time we were there....

Thank mts3234
IHGCare, Guest Relations Manager at Novi Oaks Hotel, responded to this review

Dear mts3234, Thank you for taking time out of your busy day to write a review of our hotel. We are delighted you enjoyed your overall experience with us and pleased you found our staff friendly and accommodating. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience...

Indianapolis, Indiana
Reviewed 19 October 2014

There are many good and not so good things about this property. It seems to have been half renovated. Our bathroom was nice, clean and newish. The beds were a bit aged as well as the room itself. The service was a mixed bag tending towards not so hot. I get the feeling that "just enough to get by" is...

1Thank jazzy6991
IHGCare, Guest Relations Manager at Novi Oaks Hotel, responded to this review

Dear jazzy6991, Thank you for taking the time to post a review of our property. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the...

Farmington Hills, Michigan
Reviewed 14 October 2014

My wife and I recently stayed 3 nights only a few miles from home in the Crowne Plaza as a weekend getaway. We found the hotel very clean and well maintained. The pool area is where we spent much of our time and it was always clean with fresh towels, the pool was warm, and the hot tub was the...

Thank Jim G
Telluride, Colorado
Reviewed 3 October 2014

Our king suite was not available when we checked in at 10pm so they gave us another "suite" which was not even close to what we had booked. We were also having a special event there and we happen to see our sales person at the front desk. When we asked her why our suite was not avaialbe she said...

Thank Dusty_A1
IHGCare, Guest Relations Manager at Novi Oaks Hotel, responded to this review

Dear Dusty_A1, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding...

Charlevoix, Michigan
Reviewed 17 September 2014

First of all we spent quite a bit of time in hotels this summer and every one was clean. Kudos to all maids out there you all do great with what you have to work with. The Crowne Plaza needs more maintenance for sure. Outdoor pool was left unclean and green. Cleaning and locking the pool area would have been...

Thank sunseeker12014
IHGCare, Guest Relations Manager at Novi Oaks Hotel, responded to this review

Dear sunseeker12014, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the swimming pool condition. We will address this concern. I assure you that the feedback of our hotel will be...

52 photos of this hotel

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View from Room (1)
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Management photos: Courtesy of the property manager

All Management Photos (25)
Pool/Beach Area (4)
Room/Suite (9)
Dining (3)
Business Centre/Function Rooms (3)
Hotel & Grounds (3)
Bathroom (2)
Other (1)
04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Situated in the northwest Detroit suburbs, our hotel in Novi, MI is surrounded by dining, local golf, museums, and shopping. If you're traveling for business, take advantage of our close location to top companies in the area such as Nissan, Magna, Metalsa, and Toyota. While our free Wi-Fi access and Business Center help you prepare for a big meeting, our complimentary area shuttle gets you there on time. Few Novi, Michigan hotels can compete with our meeting facilities. With 9,200 sq f of space, we have room for any size event. The Epicurean Group is our exclusive caterer. When it's time to play, we are surrounded by the Fountain Walk Entertainment District and minutes from area attractions like Links of Novi Golf Course, Twelve Oaks Mall and Kensington Metro Park, where you can enjoy the outdoors year-round in Novi, Michigan. Our hotel's location is just a short drive from popular Detroit attractions: Ford Field, Comerica Park and the Henry Ford Museum. Your comfort is a priority at our hotel in Novi, MI which is why we provide the best in services and amenities. We offer year-round swimming with both an indoor and outdoor pool. You can relax in the whirlpool after a workout in the Fitness Center. With two restaurants, Deli Unique and fine dining No.VI Chophouse, you're sure to find something delicious! ... more   less 

Additional Information about Novi Oaks Hotel

Address: 27000 S Karevich Dr, Novi, MI 48377-3310 (Formerly Crowne Plaza Hotel Detroit-Novi)
Region: United States > Michigan > Novi
Price Range: ₹ 6,529 - ₹ 9,373 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Novi Oaks Hotel 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Crowne Plaza Novi
Hotel Style:
#1 Green Hotel in Novi
#4 Romantic Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Novi Oaks Hotel staff and other travellers.
3 questions
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Mount Sterling
7 months ago
Toronto, Canada
over a year ago
over a year ago

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Questions? Get answers from Novi Oaks Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from there”
rusht2017, 31 Mar 2017 | Read review
“Request a renovated room”
NuHatt, 24 Mar 2017 | Read review
“Just do yourself a favor and skip this property entirely”
Noahsmommy777, 28 Dec 2016 | Read review
“Inside rooms have access and view of the pool area”
dolphinslaxer, 30 Nov 2016 | Read review
“Ground floor rooms away from the indoor pool would be best if you want peace and quiet over the weekend.”
steveL7656UD, 20 Nov 2016 | Read review
5 of 5
US$ 117* /night
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Expedia.comUS$ 134
Hotwire.comUS$ 134
Hotels.comUS$ 134
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Prices are for 1 room, 2 adults
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