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Four Points by Sheraton Detroit Novi

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Traveller (14)
Room & Suite (17)
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Overview
Hotel website
27000 S Karevich Dr, Novi, MI 48377-3310 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Four Points by Sheraton Detroit Novi
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (19)
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1 - 5 of 17 reviews
Reviewed 3 weeks ago

Location is great if you want to do some shopping. Across the road from Twelve Oaks Mall and numerous other stores and restaurants are close by...a "Shoppers Paradise". Property borders with the freeway. Front desk staff was friendly and helpful, check in was efficient. Lobby/Bar...More

Thank Jay G
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded 2 weeks ago

Hello Jay G! Thank you so much for your review. I am so sorry that your stay was less than perfect. I am glad to hear you enjoyed our staff. What you experienced is far below the standard we hold ourselves to and I am...More

Hotel's Favourite
Reviewed 21 May 2018 via mobile

Chose this hotel for it's closeness to Motor City Comic Con. It's an older hotel that has been wonderfully updated on the inside. The rooms were clean and comfortable. Had a problem with the deadbolt not locking, staff came right up to try and repair...More

Thank James M
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded 23 May 2018

Hello James M, Thank you for your 5-star review! I am thrilled to see that you enjoyed our renovation. I am sorry our team wasn't able to fix the lock issue but I sure hope you enjoyed your upgrade!! We really enjoyed hosting the Comic...More

Reviewed 4 weeks ago via mobile

The staff at this hotel, particularly the General Manager and Emil are superb. They are super friendly and try their very best to help. Emil is an absolute diamond helping with transport and he’s just a really nice guy. The GM helped to swap rooms...More

Thank Garry1963
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded 4 weeks ago

Hi Garry1963, Thank you so much for your feedback. I was so disappointed after reading the details of your stay. I really hoped we had rectified that difficult first night and I am so sorry that we didn't. Please know that we would never knowingly...More

Reviewed 5 weeks ago via mobile

Unfortunately when I drove up to this hotel I was already nervous by the exterior but the lobby was well maintained and staff super friendly. When I got to my room, I can tell they tried to remodel but took every short cut they could,...More

Thank RachelO1316
Response from Emilia H, Manager at Four Points by Sheraton Detroit NoviResponded 4 weeks ago

Hello RachelO1316, Thank you so much for your feedback. We appreciate it very much. I am so sorry to see that your stay was less than perfect. What you experienced is certainly not what we expect from ourselves and I want you to know that...More

Reviewed 6 September 2018 via mobile

Awesome staff, but I would avoid staying here for anything longer than one night. Hotel positives include the sweetest front desk staff and an ok lobby. Unfortunately the positives really stop there. Due to the hotels accessible location along the highway, a large number of...More

Thank Laura H
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded 10 September 2018

Dear Laura H, Thank you so much for your detailed review. I am so glad you enjoyed our team and that they were able to provide you with great service. I am so sorry to see that the rest of your stay was not up...More

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About
Description
A thriving city northwest of Detroit, Novi is home to the Four Points by Sheraton Detroit Novi. Our free shuttle service makes it easy to get to companies and attractions within a 3-mile radius of the hotel. More Business travelers will appreciate our proximity to such corporations as Magna, Metalsa, Nissan, and Toyota. Across the street is Twelve Oaks Mall, which boasts some of the best shopping in the Detroit area, and were surrounded by the Fountain Walk Entertainment District. Detroit Metropolitan Wayne County Airport (DTW) is 29 miles south along Interstate 275. Each of our 220 fully renovated guest rooms and suites has everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Unwind after a long day in our indoor pool and whirlpool, or grab a bite to eat at the aBar or the NoVI Chophouse. Make time for a good workout in our 24-hour fitness center. From formal to casual, the hotel has a range of meals and drinks to tempt your taste buds. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Hotel Style
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
220
Price range
US$ 109 - US$ 191 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza Hotel Detroit-Novi
Also Known As
Crowne Plaza Novi
Location
United States > Michigan > Novi
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Hotel Style
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
220
Price range
US$ 109 - US$ 191 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza Hotel Detroit-Novi
Also Known As
Crowne Plaza Novi
Location
United States > Michigan > Novi
Photos
Traveller (14)
Room & Suite (17)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Nearby
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Nearby RestaurantsSee all 210 nearby restaurants
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Novi Chophouse
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Bar Louie
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.52 km away
Nearby AttractionsSee all 29 nearby attractions
Twelve Oaks Mall
144 reviews
.43 km away
Emagine Novi Theater
98 reviews
.56 km away
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23 reviews
.47 km away
Bar Louie Novi
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.48 km away
Questions & Answers
Ask a question
Keith M
16 August 2017|
Answer
Response from Dick B | Reviewed this property |
Keith: I've never had any issues of someone not answering the phone, so really can't help you with that one!
0
Votes
David K
2 October 2016|
AnswerShow all 4 answers
Response from Paul K | Reviewed this property |
Yes they do now have both.
0
Votes
AnaGalesa
27 April 2016|
AnswerShow all 4 answers
Response from Hugh F | Property representative |
The building has 3 floors.
0
Votes
Room Tips
"Chose a room in the back, away from the atrium"
GaryC666
8 Aug 2018
Read review
"Ask for a room not facing the interstate."
KristinR682
2 Aug 2018
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"Stayed on the West side of Hotel"
383sheilaw
25 Jun 2018
Read review
"Away from the pool!"
vmc13
22 May 2018
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