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All reviewsfull kitchenhome away from homefront deskpull out couchinsurance companysmaller mallbasketball hooproom was cleanliving roomlots of parkingseparate roomslaundry facilitymiso souptwelve oaks mallnice staythe thanksgiving holidayhot tub
I made reservations on-line 6 weeks prior. Reserved with my credit card and got a confirmation number. When we arrived at the hotel Yvonne the desk clerk refused to honor it. She said it was incorrect. She told me I modified reservation but couldn't tell...More
Response from Ashley T, Manager at Residence Inn Detroit NoviResponded 3 days ago
Thank you for taking the time to share your valuable feedback. My name is Ashley and I am one of the managers at the Residence Inn Detroit Novi. It has come to my attention that the service you received during your recent stay did not...More
the staff here have been wonderful. i enjoy the company of everyone that works here. it helps to have such a caring staff when i have to be away from my home and family. andrea, gail, amere, betty, jessica, daniel and ashley are so accommadating...More
We stayed 2 nights at the Residence Inn Detroit Novi location. I called prior to check in and spoke with Gail to confirm our room type. She was very accomodating and friendly. She knew we had a long day ahead of us and had our...More
A little trouble finding reception, no signs. 5 stars after that, booked in by Gill who met our requests. Very courteous, informative and professional as were all the staff during our stay. On seeing our room, spotlessly clean as was the hotel. Very well laid...More
Very nice hotel with a good location. The free breakfast is very good. They have fresh fruit, eggs, bacon, oatmeal, etc. The room and hallway were very quiet. THe staff is very friendly and helpful. They have an indoor pool and an exercise room. There...More
Yes, pet friendly at no extra charge. My wife and I have stayed here approximately 7 times now and it's a great place to stay. (We have family on Novi) If I can suggest something, if you are staying for more than one... More
Yes, pet friendly at no extra charge. My wife and I have stayed here approximately 7 times now and it's a great place to stay. (We have family on Novi) If I can suggest something, if you are staying for more than one night, I would suggest getting the one bedroom suite. It has a full kitchen, and sleeper in the living room. With a pet you may appreciate the extra room for them to be more comfortable. The breakfast is excellent and they even have some afternoon/evening meal events like hamburgers or cheese tasting on special nights. There is a mall right across the tsreet and a good sit down pizza restaurant right across the street. Twelve Oaks Mall is a 1/4 mile from the hotel and I-696/96 is three blocks south. There's also a laundry room on the second floor with 4 washers and 6 dryers. We will be staying here again this summer when we travel back for a wedding. You won't be disappointed. Sorry for the novel, but this place has impressed me that much. Enjoy your stay.
We had the two bedroom suite that we shared with our friends which was $239.00 per night. This included the fireplace, kitchen, living room with tv and two separate baths. Well worth the price and in a great location... More
We had the two bedroom suite that we shared with our friends which was $239.00 per night. This included the fireplace, kitchen, living room with tv and two separate baths. Well worth the price and in a great location. Family lives in the area and we've stayed here six times in the last seven visits to Detroit. You can go online (Priceline) and it will show you the rooms that have fireplaces.
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"i have stayed here twice and both times on the 3rd floor"