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Extended Stay America - Detroit - Novi - Orchard Hill Place

Traveller (20)
Room & Suite (29)
Dining (2)
Overview
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39640 Orchard Hill Pl, Novi, MI 48375-5331 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star accommodation
Additional information
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (71)
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1 - 5 of 68 reviews
Reviewed 1 week ago via mobile

The location of this hotel is great. Plenty of spots to eat around the area. The hotel itself is quite dated and the rooms are run down. The thing that got me the most was the smell of the rooms, which I never really got...More

Date of stay: November 2018
Thank Jareth K
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 1 week ago

Jareth, thank you for your recent stay and for your comments. Your feedback with regard to the condition of our property will be discussed when we are in the process of finalizing our renovation plans. So till these plans are formulated our housekeeping and maintenance...More

Hotel's Favourite
Reviewed 31 December 2017 via mobile

My husband and I came here last week to spend Christmas alone, 12/24/17 - 12/26/17. We stayed in room 201. I'm a very picky person when staying at any lodging. I have stayed at a lot of ESAs in Michigan. This one is the best,...More

Date of stay: December 2017
Thank Kimberly T
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 1 January 2018

Kimberly, thank you for choosing Extended Stay America for your Christmas. We are thrilled to read you and your husband loved your well-appointed room along with the kitchenette and that you were impressed with our courteous service. We will be sure to share your compliments...More

Reviewed 3 weeks ago

Loved how sweet and understanding the front desk employee was even though she stated she just started working there recently. The room was impeccable and very clean. I appreciate the help of the night employees as well. I would definitely stay here again!More

Date of stay: November 2018
Thank TM S
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 3 weeks ago

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your well-kept room. We will be sure to share your compliments with our entire team for taking...More

Reviewed 24 September 2018

1. Bad smell in the hallway and especially in our room as we entered - bad first impression. 2. At 1 am, somebody opened our room, with their key. very unsafe and shocking. 3. Toilet paper was towards it end, as if somebody just used...More

Date of stay: September 2018
Thank Sabeel A
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 25 September 2018

Sabeel, thank you for your valuable feedback. It is very unfortunate that your experience did not reflect the quality that you expect from us. My team and we are working to address the shortfall addressed by you. We regret to have you let down on...More

Reviewed 24 August 2018 via mobile

Overall the stay was okay and the reasonable price made it worthwhile. The positives pretty much stop there. Here are what I didn't like: 1. I understand that the hotel is operated such that there isn't any daily room service, and I think that is...More

Date of stay: August 2018
Thank el_roquero
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 25 August 2018

Roquer, thanks for choosing us. Although you liked our fair price, we sincerely apologize for falling short of your expectations for a comfortable and enjoyable stay. Your feedback is discussed with the concerned teams in an effort to keep our property well-maintained and provide excellent...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
86
Price range
US$ 81 - US$ 100 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe - Detroit - Novi
Location
United States > Michigan > Novi
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
86
Price range
US$ 81 - US$ 100 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe - Detroit - Novi
Location
United States > Michigan > Novi
Photos
Traveller (20)
Room & Suite (29)
Dining (2)
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Questions & Answers
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BruceE503
28 March 2017|
Answer
Response from Eduardo B | Reviewed this property |
I think not, My workmate went with his dog and I think the pet was for free.
0
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joe e
21 November 2016|
Answer
Response from chicklittle68 | Reviewed this property |
Room 333 is the BEST one there. You enter the door, and straight ahead is a closet. Left turn and the living area is huge and expansive, large windows on both corners of the room, one facing the parking lot, another over... More
0
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shelleymatthewss
17 November 2014|
AnswerShow all 2 answers
Response from RDO_Sarah_L | Property representative |
Hello! I apologize for the late response. Yes we do allow pets for a small fee; it's $25 per day up to $75 total. Does that help?
0
Votes
Room Tips
"Find a different place to stay."
Hesslaker
10 Aug 2018
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"The corner room is fabulous, we were given a top floor corner, it was so quiet!"
chicklittle68
30 Nov 2016
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"you can watch your car in the front parking lot from room 324"
flintjarvis
7 Feb 2016
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"Try and get a room at the back!"
grootbliksem
14 Dec 2015
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