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    Extended Stay America - Detroit - Novi - Orchard Hill Place

    39640 Orchard Hill Pl, Novi, MI 48375-5331
    +1 877-432-9997
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    3/12/2017 4/12/2017
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    US$ 94
    US$ 94
    US$ 94
    Traveller (16)
    Room & Suite (13)
    Dining (2)
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    Overview
    • Excellent42%
    • Very good26%
    • Average13%
    • Poor9%
    • Terrible10%
    Travellers talk about
    “granola bars” (5 reviews)
    “place to stay” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Detroit - Novi - Orchard Hill Place
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Reviews (65)
    Traveller rating
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    1 - 5 of 62 reviews

    Reviewed 6 days ago

    You had to call down to get anything and then go and get it. Ran out of coffee and cups in lobby daily. Locked out in the evening, not even a place to use your key, once out. Confusing hotel, overall there will not be...More

    Review collected in partnership with Extended Stay
    Thank Michele S
    Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 5 days ago

    Michele, thank you for taking the time to review your stay. We make every effort to provide clean, comfortable accommodations and excellent service, but we clearly fell short. We hope you will accept our apologies for not living up to your expectations and consider giving...More

    Hotel's Favourite
    Reviewed 30 November 2016

    We stayed here for my birthday celebration this past weekend. The area was lovely and accessible to shopping and nightclubs. The room was spacious, clean, and the hosts at the desk were pleasant and helpful. We enjoyed the amenities, and will be staying here again...More

    Thank chicklittle68
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 19 December 2016

    Thank you for sharing your experience. It is great to see you were well accommodated with a clean, spacious room to your liking and excellent customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels...More

    Reviewed 1 week ago

    great place for your family to stay for a long stay the manager Jason is a great guy Help my family as much as corporate will allow him to do so i thanks him for that i wish they would give him more discretion on...More

    Thank jaycly2017
    Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 1 week ago

    It's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the...More

    Reviewed 12 September 2017 via mobile

    Parking lot with enough spaces one to a room. Lobby was minimal. Free breakfast packaged muffins, granola bars, and coffee. They are prompt about taking it down (even the coffee) so don't be late! Ask for dishes when you check in. Room was clean but...More

    Thank beautifultruth
    Response from 00esa, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 13 September 2017

    Thank you for staying with us and sharing your comments. We are happy your overall experience was enjoyable and that you liked our convenient location. However, we are sorry for the issues you had and the inconvenience it caused. Our goal is to ensure every...More

    Reviewed 17 July 2017

    While pulling out a bedside table to access the outlet we discovered an open condom wrapper which hadn't been cleaned up by the staff. The cleaning staff needs to be more thorough in their cleaning of the rooms next time. Also the iron in the...More

    Thank Veronica B
    Response from 00esa, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 18 July 2017

    Veronica, I apologize for the disappointing stay you had with us. We are extremely sorry for the cleanliness issues you encountered in your room and with the amenities we offer. Your review will be taken as a tool to ensure that all procedures within our...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 89 - US$ 113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 86
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Priceline, Hotels.com, Booking.com, Travelocity, TripOnline SA, Cancelon, Hotwire, Orbitz, getaroom.com and Cheap Tickets so you can book your Extended Stay America - Detroit - Novi - Orchard Hill Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Novi
    Add Photo Photos
    Traveller (16)
    Room & Suite (13)
    Dining (2)
    Hotel & Grounds (8)
    Bathroom (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    BruceE503
    28 March 2017|
    Answer
    Response from Eduardo B | Reviewed this property |
    I think not, My workmate went with his dog and I think the pet was for free.
    0
    Votes
    Google Translation
    joe e
    21 November 2016|
    Answer
    Response from chicklittle68 | Reviewed this property |
    Room 333 is the BEST one there. You enter the door, and straight ahead is a closet. Left turn and the living area is huge and expansive, large windows on both corners of the room, one facing the parking lot, another over... More
    0
    Votes
    Shelley Matthew... S
    17 November 2014|
    AnswerShow all 2 answers
    Response from RDO_Sarah_L | Property representative |
    Hello! I apologize for the late response. Yes we do allow pets for a small fee; it's $25 per day up to $75 total. Does that help?
    0
    Votes
    Room Tips
    "The corner room is fabulous, we were given a top floor corner, it was so quiet!"
    Read review
    "you can watch your car in the front parking lot from room 324"
    Read review
    "Try and get a room at the back!"
    Read review
    "Try for a room at the end of a wing, near a door for less traffic."
    Read review
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