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Extended Stay America - Detroit - Novi - Orchard Hill Place

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Traveller (16)
Room & Suite (29)
Dining (2)
Overview
  • Excellent43%
  • Very good25%
  • Average13%
  • Poor8%
  • Terrible11%
Travellers talk about
“granola bars”(5 reviews)
“front desk”(8 reviews)
“room was clean”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Detroit - Novi - Orchard Hill Place
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Offers from Extended Stay America - Detroit - Novi - Orchard Hill Place
Special Offer: Save up to 10% TODAY!
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Reviews (67)
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All reviewsgranola barsfront deskroom was cleanstovemeijermichigan
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1 - 5 of 64 reviews
Reviewed 1 week ago

On 8-2-2018 I Booked using Hotwire for 8-8-2018. Called on 8-8-2018 to let them know I was arriving around 6pm. They stated the hotel was full and I was being moved to a sister location next door. The accommodations were not what I had booked...More

Thank Hesslaker
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 1 week ago

Please accept our sincere apology for not having your suite available when you arrived at our hotel. We certainly understand your frustration and regret the inconvenience this caused you. While we made every effort to correct the matter prior to your arrival, we were unsuccessful...More

Hotel's Favourite
Reviewed 31 December 2017 via mobile

My husband and I came here last week to spend Christmas alone, 12/24/17 - 12/26/17. We stayed in room 201. I'm a very picky person when staying at any lodging. I have stayed at a lot of ESAs in Michigan. This one is the best,...More

Thank Kimberly T
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 1 January 2018

Kimberly, thank you for choosing Extended Stay America for your Christmas. We are thrilled to read you and your husband loved your well-appointed room along with the kitchenette and that you were impressed with our courteous service. We will be sure to share your compliments...More

Reviewed 13 November 2017

You had to call down to get anything and then go and get it. Ran out of coffee and cups in lobby daily. Locked out in the evening, not even a place to use your key, once out. Confusing hotel, overall there will not be...More

Review collected in partnership with Extended Stay
Thank Michele S
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 14 November 2017

Michele, thank you for taking the time to review your stay. We make every effort to provide clean, comfortable accommodations and excellent service, but we clearly fell short. We hope you will accept our apologies for not living up to your expectations and consider giving...More

Reviewed 7 November 2017

great place for your family to stay for a long stay the manager Jason is a great guy Help my family as much as corporate will allow him to do so i thanks him for that i wish they would give him more discretion on...More

Thank jaycly2017
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 8 November 2017

It's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the...More

Reviewed 12 September 2017 via mobile

Parking lot with enough spaces one to a room. Lobby was minimal. Free breakfast packaged muffins, granola bars, and coffee. They are prompt about taking it down (even the coffee) so don't be late! Ask for dishes when you check in. Room was clean but...More

Thank beautifultruth
Response from 00esa, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 13 September 2017

Thank you for staying with us and sharing your comments. We are happy your overall experience was enjoyable and that you liked our convenient location. However, we are sorry for the issues you had and the inconvenience it caused. Our goal is to ensure every...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 93 - US$ 141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 93 - US$ 141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (16)
Room & Suite (29)
Dining (2)
Questions & Answers
Ask a question
BruceE503
28 March 2017|
Answer
Response from Eduardo B | Reviewed this property |
I think not, My workmate went with his dog and I think the pet was for free.
0
Votes
Google Translation
joe e
21 November 2016|
Answer
Response from chicklittle68 | Reviewed this property |
Room 333 is the BEST one there. You enter the door, and straight ahead is a closet. Left turn and the living area is huge and expansive, large windows on both corners of the room, one facing the parking lot, another over... More
0
Votes
Shelley Matthew... S
17 November 2014|
AnswerShow all 2 answers
Response from RDO_Sarah_L | Property representative |
Hello! I apologize for the late response. Yes we do allow pets for a small fee; it's $25 per day up to $75 total. Does that help?
0
Votes
Room Tips
"Find a different place to stay."
Read review
"The corner room is fabulous, we were given a top floor corner, it was so quiet!"
Read review
"you can watch your car in the front parking lot from room 324"
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"Try and get a room at the back!"
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