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Hilton Garden Inn Detroit/Novi

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#3 of 16 Hotels in Novi
Certificate of Excellence
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Hilton Garden Inn Detroit\/Novi
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417 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Frisco, United States
Reviewed 2 days ago NEW

Stayed in one of the newly remodel rooms (4th floor). Very nice. And the staff was super nice and friendly. The breakfast was not very tasty and the omelet had the cheese on top and not inside when you fold it over.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James J
Reviewed 4 days ago NEWvia mobile

Watching our two granddaughters perform their synchronized skating routines, we chose to stay at their teams' hotel. Unfortunately, a watermain break during remodelling forced everyone to find another hotel. The Garden Inn stepped-up and provided for as many of us that they could at the same discounted rate, and breakfast as the original hotel. The staff went out of their...

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Helpful?
Thank Sbushouse
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for the great review of our hotel! It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service, and I will be sure to share your review with them. It was a pleasure having you with us, and...

Farmington Hills, Michigan
Reviewed 1 week ago

The staff was great, newly remodeled room were very nice couldnt asked for a better staycation. I was very impressed with the lodge area wood burning fireplace with a bar. It was great and the hotel isnt huge but truly big enough

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tauresab
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review of our hotel! We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Reviewed 2 weeks ago

Of all the Hilton hotels we like the Garden Inn best of all. It is very comfortable, and the hotel staff at all of the Garden Inns we have been to have very nice people working there. Wish there was a lunch available even if it was a limited menu selection.

Review collected in partnership with Hilton Garden Inn
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Thank U2094IIgaryc
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest, and we look forward to your return!

Neutral Bay, Australia
Reviewed 2 weeks ago via mobile

Stayed here for one night when attending a concert at Pine Knob. Great location near plenty of food options, friendly staff and convenient to main roads. The room was spacious, comfortable beds and clean would highly recommend to stay here when traveling in the area!

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Helpful?
Thank eeliechick
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We appreciate you taking the time to give us your feedback, and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Novi area.

Benton Harbor, Michigan
Reviewed 2 weeks ago

Title says it all! We were able to communicate with the agent prior to arriving, so all our rooms were ready and our key cards were also ready. I told them my name, confirmed my CC and we were on our way. We were greeted and welcomed. We desire to stay here again whenever we are in Novi.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jazzyjen29
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here, and I thank you for taking the time to thank our staff for the level of service they provided you. I'm so glad to read you enjoyed your stay and welcome you back soon!

Reviewed 4 weeks ago via mobile

We stayed here when we went to the Michigan football game. Hotel is really clean and friendly. Walking distance to a ton of things to do such as shopping or dinning. Great places to eat across the street. Highly recommend. Would defiantly stay here again

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Helpful?
Thank joeygladstone4
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an great experience and cannot wait to host you when your travel plans bring you back to Novi in the future

Charlotte, North Carolina
Reviewed 5 weeks ago

I've stayed in hundreds of hotels over the years and this hotel really exceeded our expectations! The hotel itself is extremely nice, clean, modern. The rooms are large and have refrigerators, microwaves and Keurig coffee makers. They have Neutrogena bath products which are wonderful. What made our stay so great was the exceptional customer service we received from absolutely everyone...

Review collected in partnership with Hilton Garden Inn
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Thank connie f
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We’re happy to hear from you, and thankful for the kind remarks regarding The Hilton Garden Inn Detroit-Novi. I’ll be certain to share your experience with our team. We hope you’ll have an opportunity to visit us again in the near future. Thank you for writing.

Nashville, United States
Reviewed 5 December 2016

We mistook our original reservation and ended up here. The staff was great and booked us the same room at the same price and even helped us cancel our other reservation. Top notch service and the location is fantastic with the shopping mall next door.

Review collected in partnership with Hilton Garden Inn
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Thank michaelbV3309GH
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an excellent experience and cannot wait to host you when your travel plans bring you back to Novi in the future

Brighton, United States
Reviewed 4 December 2016

Brought the family, and enjoyed Pool and Hot Tub. Staff was very helpful. Rooms were clean, and plenty of towels. I used fitness room in the morning, it was clean with towels and water. Hotel was quite, had good night sleep.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David H
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located mid-way between Detroit and Ann Arbor, the Hilton Garden Inn Novi Detroit hotel in Novi, Michigan is convenient to all major expressways and for visits to Rock Financial Showplace, Twelve Oaks Mall, and the Detroit Zoo. Guest rooms offer a mini-refrigerator, microwave, and complimentary high-speed Internet Access. The property also features on-site dining, an indoor pool, and whirlpool. Japanese breakfast, TV Japan, and Japanese Newspapers are also available at this hotel. ... more   less 

Additional Information about Hilton Garden Inn Detroit/Novi

Address: 27355 Cabaret Dr, Novi, MI 48377
Region: United States > Michigan > Novi
Price Range: ₹ 6,822 - ₹ 17,054 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit/Novi 3*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit/Novi Hotel Novi
Hilton Garden Inn Novi
Hotel Style:
#2 Business Hotel in Novi
#2 Romantic Hotel in Novi
#2 Green Hotel in Novi
#4 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit/Novi staff and other travellers.
2 questions
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9 months ago
michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit/Novi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a HiltonHonors member you can choose your own room. Higher floors on the backside have a nice view.”
 of 5 bubbles MoC516, 29 Jul 2016 | Read review
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 of 5 bubbles jos_luizf2016, 3 Feb 2016 | Read review
“I like using the online app to pick my room.”
 of 5 bubbles PeggyJackson89, 30 Nov 2015 | Read review
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