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Hilton Garden Inn Detroit/Novi

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#2 of 15 Hotels in Novi
Certificate of Excellence
GreenLeadersBronze level
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Hilton Garden Inn Detroit\/Novi
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433 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Reviewed 5 days ago NEWvia mobile

What to personally thank Tye and Patrick at front desk of Hilton Garden Novi Mi for going over the top in making our stay as comfortable as possibly. The room, food and service was excellent!! We will definitely stay there again.

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Helpful?
Thank Mark B
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Mark, Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Tye & Patrick for the level of service they provided you. I'm so glad to read you enjoyed your stay, and we look forward to welcoming...

BLOOMFIELD
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

This has to be the nicest hotel in the area, especially considering the price. It was less than the next door Residence Inn and 10 times nicer. The lobby is stunning. (note the tapestry covered rocking chairs, high ceilings, fireplace and coffee/water bar) The location cannot be beat. You can walk to every restaurant, store, attraction that's notable in Novi....

Review collected in partnership with Hilton Garden Inn
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Thank DAWN V
About Hotel's Favourite Review
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you, Dawn, for the five star review! We appreciate you letting us know that we met if not exceeded your expectations with the price and value that we provided. We are committed to doing so consistently for all our guests, and we thank you for taking the time to let us know that we are the best priced hotel...

Cedarburg, United States
Reviewed 1 week ago

This property has a very good location to my business related activities. Restaurants are close by if you choose not to eat in the hotel; has easy access to highways. The property offers a nice gym, and pool, better for kids though.

Review collected in partnership with Hilton Garden Inn
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Thank Scott S
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Scott, Thank you for taking the time to review your recent stay with us. We're pleased to know you enjoyed our location, and we hope to welcome you back on future visits to the Novi area!

Franklin, Ohio
Reviewed 2 weeks ago

This was a business trip for a convention ~ The hotel and staff were very nice and cordial and attentive to all my needs. If I had a complaint it would be that the breakfast bar appeared to be limited in focus but it all seemed maid to order which is a plus. I would not hesitate to stay here...

Review collected in partnership with Hilton Garden Inn
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Thank Thomas F
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thomas, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. We are pleased to know you enjoyed your stay, and we look forward to welcoming you back again on your next trip to the Novi area!

Muncie, Indiana
Reviewed 3 weeks ago

There for volleyball so had to get up extremely early. Guests coming in about 1:30 In the morning were extremely loud in the halls, let their door slam about 3 times going in and out. The hotel itself is extremely nice, clean and staff was very nice. Within walking distance to great restaurants and shopping which was extremely covenient.

Review collected in partnership with Hilton Garden Inn
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Thank beckyhH8666RX
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for your kind remarks regarding your recent stay. We apologize that other guests disturbed you, but we are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and we hope to welcome you back again for a five...

Rockwood, United States
Reviewed 4 weeks ago

Un-Happy with being transferred from Crowne Plaza after sending payment back in November 2016 Our stay at Hilyon Garden was nice the inconvenience of being transferred from the Crowne Plaza was terrible.

Review collected in partnership with Hilton Garden Inn
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Thank charlesmJ7338EM
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We are pleased to know we were able to provide you with a nice stay despite your inconvenient situation. It was a pleasure having you as our guest, and we welcome you back whenever you are in the Novi area again.

South Bend, United States
Reviewed 4 weeks ago

Beautifully renovated; new comfortable beds and furnishings; clean and neat with easy access to mall and other amenities, as well as major roadways. But the best part is the friendly, attentive staff. We received great service. We've stayed here several times before and always enjoyed the experience very much. Good variety of quality breakfast offerings and attentive restaurant staff.

Review collected in partnership with Hilton Garden Inn
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Thank Bill C
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Bill, Thank you for the great review of our hotel! It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them. We appreciate your loyalty and look forward to...

Michigan
Reviewed 4 weeks ago

Staff was very nice and friendly, very clean hotel. I was disappointed in the rate. Base rate of $109 per night, made via internet. A friend, also a Honors member, also stayed, but made reservation by phone, and his base rate was $89. I called the hotel and they would not adjust my rate. This is my first time as...

Review collected in partnership with Hilton Garden Inn
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Thank loves2tan
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for taking a moment to write a review about your stay. If you get some free time, please send me an email (william.holper@whitelodging.com) or give me a call (248-348-3840) so I may better understand the rates you and your friend were quoted. Thank you for becoming an Hhonors member and hopefully you will choose the Hilton Garden Inn...

Grayslake, Illinois
Reviewed 15 February 2017

Everything was great loved the layout & accomadations only better firmer pillows would improve the stay. The staff were really thoughtful. They were very helpful and responded to our every needs. Location was great

Review collected in partnership with Hilton Garden Inn
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Thank robertwX3420PC
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We...

Allendale, Michigan
Reviewed 14 February 2017

Cockroaches out numbered guests. Why is it that difficult to have a room free of cockroaches. No coffee in the lobby at 6am. What hotel does that? I highly recommend not staying there. There are other options.

Review collected in partnership with Hilton Garden Inn
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Thank 4lawrencer
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

I am sorry to hear that there was a bug in your bathroom. Our pest elimination company was immediately contacted and the determined that pest found was not a cockroach, but a mulch bug that typically comes out when the weather starts to warm. I hope you will give us another chance in the future and give us the benefit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located mid-way between Detroit and Ann Arbor, the Hilton Garden Inn Novi Detroit hotel in Novi, Michigan is convenient to all major expressways and for visits to Rock Financial Showplace, Twelve Oaks Mall, and the Detroit Zoo. Guest rooms offer a mini-refrigerator, microwave, and complimentary high-speed Internet Access. The property also features on-site dining, an indoor pool, and whirlpool. Japanese breakfast, TV Japan, and Japanese Newspapers are also available at this hotel. ... more   less 

Additional Information about Hilton Garden Inn Detroit/Novi

Address: 27355 Cabaret Drive, Novi, MI 48377
Region: United States > Michigan > Novi
Price Range: ₹ 6,419 - ₹ 16,245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit/Novi 3*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit/Novi Hotel Novi
Hilton Garden Inn Novi
Hotel Style:
#1 Business Hotel in Novi
#1 Romantic Hotel in Novi
#2 Green Hotel in Novi
#3 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit/Novi staff and other travellers.
3 questions
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11 months ago
michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit/Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a HiltonHonors member you can choose your own room. Higher floors on the backside have a nice view.”
 of 5 bubbles MoC516, 29 Jul 2016 | Read review
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 of 5 bubbles marksO6938YP, 17 May 2016 | Read review
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 of 5 bubbles jos_luizf2016, 3 Feb 2016 | Read review
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5 of 5