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Muskegon Heights Inn & Suites

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Traveller (26)
Room & Suite (4)
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Overview
  • Excellent17%
  • Very good25%
  • Average14%
  • Poor13%
  • Terrible31%
27 Nov 2017
“Not bad for your buck”
19 Aug 2017
“CHECK YOUR BANK STATEMENTS!!”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)
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61 - 65 of 150 reviews
Reviewed 27 July 2014

Free Wi-Fi only works in or near the lobby, not in your room or the outdoor areas. The rooms don't look like the pictures. The 1970's carpet is under the beds and the hardwoods are poorly put around it, the hallways have nasty 1970's carpet....More

2  Thank Sandi M
Response from i0712, General Manager at Muskegon Heights Inn & SuitesResponded 6 August 2014

Dear Valued Guest, I am sorry that you had such a bad experience during your recent stay. I would like you to know that we are continuing to make updates to the hotel, and many other guests have been very pleased with our high level...More

Reviewed 23 July 2014

We stayed here after visiting Michigan Adventure. Since the room was $94 I figured it would b ok to stay here. Not. The staff were really laid back and had on jeans and t-shirts. They gave me the Internet code but it didn't work at...More

3  Thank Legs8
Response from i0712, General Manager at Muskegon Heights Inn & SuitesResponded 25 July 2014

Dear Guest, I am sorry that you had such a bad experience during your recent stay. We are continuing updates along with extensive training with our staff members, and many other guests have been very pleased with our high level of customer service and quality...More

Reviewed 8 July 2014

We called twice for housekeeping for a clogged toilet- once at night then again in the am no one came!!! The floors in hallways were extra dirty, the staff was nice. The breakfast was decent. Overall it was just ok . Couldn't get over the...More

1  Thank Chris0125
Response from i0712, General Manager at Muskegon Heights Inn & SuitesResponded 18 July 2014

Dear Valued Guest, I would like to thank you for taking the time to share your recent experience with other travelers. I would like you to know that we are currently waiting for the contractors to install our new carpeting throughout the hallways. Should you...More

Reviewed 26 June 2014

Staff was super friendly and helpful. Breakfast was more than adequate. Room clean and would stay again. Oh yeah we have stayed here before! Close proximity to all attractions we wanted to see and easy to get to highway. Thanks for a wonderful weekend.More

Thank Sally Ann S
Response from i0712, General Manager at Muskegon Heights Inn & SuitesResponded 1 July 2014

Dear Valued Guest, I would like to thank you for taking the time to share about your recent stay with us. I am very happy to hear that the staff members were super friendly and helpful during your stay, and that you were very satisfied...More

Reviewed 24 June 2014

When I pulled in I thought oh no. But after walking in I was pleasantly surprised. The staff were very friendly and helpful. The room was recently updated with hardwood floors and carpet in one bedroom, they were very clean as well. While staying there...More

1  Thank ofcrpaul16
Response from i0712, General Manager at Muskegon Heights Inn & SuitesResponded 24 June 2014

To our Valued Guest, I would like to thank you for taking the time to share your recent experience with others. It is very nice to hear such great feedback as yours regarding the staff as well as the hotel, as everyone here has been...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$ 70 - US$ 160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 70 - US$ 160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (4)
Questions & Answers
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Mary C
23 July 2015|
Answer
Response from leprecon1952 | Reviewed this property |
I was in Rm. 133 one time and RM. 180 another time.
0
Votes
Room Tips
"Do not stay here"
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"stay away better off sleeping in your car in down town Detroit"
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"Where to even begin? Do not book here."
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"Pay a little more and stay somewhere else."
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