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Our experience was very good. The room was large, the beds comfortable, and it was peacefully quiet. Everything was clean. Yes, it's a little outdated and in need of some minor repairs, but none of that affected the comfort and enjoyment of our stay. For...More
Reserved up to twenty rooms for family. Asked that gift bags that we assembled be provided to each hotel guest room. Spotty assignment of gift bags to each room. Whole hotel has a renovation plan, which is needed. Well located in the heart of Muskegon.
Muskegon is a very nice area, in front of the lake Michigan. It is, basically, a city for summer.
I arrived in bad season, most of the services, activities were closed, because of a week ago, the summer season end.
In this moment, I have...More
Thank Chus J
Response from IHGService, Guest Relations Manager at Holiday Inn MuskegonResponded today
Hello Chus J,
Thank you for your feedback regarding your stay at Holiday Inn Muskegon-Harbor, MI. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. On behalf of the hotel, I'm sorry we fell below your expectation regarding...More
Handicap accessibility, very disappointed-I've stayed here a few times and enjoyed my stay but my last stay was with my 10 yr old son, who's special needs and in a special stroller. Yes, they have handicap parking but don't be fooled by the signed posted...More
Response from IHGService, Guest Relations Manager at Holiday Inn MuskegonResponded 2 weeks ago
Thank you for your stay and for taking the time to leave us feedback. I want your stays with us to be comfortable, and I am sorry to learn about your disappointment with the hotel accessibility features. Along with your observations regarding the...More
Overall my stay at the Holiday was fine, though nothing to write home about. The place was clean, the coffee was decent. One of the elevators was down, but the staff fized that problem the best they could by opening up a service elevator during...More
1 Thank Reneeas17
Response from IHGService, Guest Relations Manager at Holiday Inn MuskegonResponded 11 September 2018
Thank you for taking a moment to let us know how we're doing; we value feedback of all varieties. I'm glad you found our property clean and had a restful sleep. On the downside, I'm sorry that your stay was spoiled by how...More
Welcome to the Holiday Inn Muskegon Harbor!We are the only full service hotel in Muskegon, MI located within the revitalized downtown district the ideal location for both the business and leisure traveler.Perfect for …Morethe business traveler, we offer free wireless Internet throughout the hotel as well as in our guest rooms. Additional amenities include 24 hour business center, dry cleaning, free parking in our covered garage and a full fitness facility. We are conveniently located within a few miles of several area businesses. Priority Club Member? We offer PC point members complimentary breakfast Mon Fri.Looking for the perfect summer getaway? We are located within a few miles of the beautiful Lake Michigan beaches. Have some fun in the sun and return to the hotel for a relaxing experience in our indoor heated pool, saunas and whirlpool located within our state of the art Fitness Facility. Looking for additional entertainment? Located a few miles from the hotel is Michigan Adventure, Lake Express Ferry, Port City Princess, and several majestic Lake Michigan lighthouses. Walking distance you will find the Frauenthal Muskegon Theater, Christian Music Festival, Muskegon bike time, Muskegon Lumberjacks and Muskegon Summer Celebration .Join us Mon Fri at the Harbor Steakhouse from 4-7PM for our happy hour. Fri & Sat we offer live entertainment.An adventure awaits you at the Holiday Inn Muskegon Harbor, come visit us today! Less
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