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Quality Inn & Suites

222 reviews
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Traveller (30)
Room & Suite (20)
Pool & Beach (7)
Overview
  • Excellent27%
  • Very good24%
  • Average18%
  • Poor13%
  • Terrible18%
Travellers talk about
“game area”(5 reviews)
“stay there again”(12 reviews)
“mercy hospital”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (222)Write a Review
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All reviewsgame areastay there againmercy hospitalwaffleslate checkstaying at this hotelnice breakfastfamily vacationthe staff was friendly and helpfulrooms were cleanbreakfast baramusement parkmomadventuresaunamichigan
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61 - 65 of 221 reviews
Reviewed 25 April 2016

Was staying here for the Mi State Women's bowling tournament. Mary Byrd is the Manager and what a delight!! She treated us with such hospitality. Her personality just lights up the front desk. There is no elevator here so if you are on the 2nd...More

Thank Terri K
Response from Mary B, General Manager at Quality Inn & SuitesResponded 31 May 2016

Thank you so much for your review. We loved working with the Michigan State Women's Bowling Tournament. We can't wait for you to return. Enjoy your Summer!

Reviewed 20 April 2016

I stayed here about three years ago or so while they were remodeling. They did a good job and it is an attractive property. There are some definite pluses to the place. The place has a pool and game room, so families will enjoy that....More

Thank travelbobKalamazoo
Response from Mary B, General Manager at Quality Inn & SuitesResponded 23 April 2016

Thank you so much for sharing your experience with us. I'm sorry that we fell short of your expectations. We appreciate you bringing this issue to our attention. We are currently rectifying the situation that you experienced. TEAM Comfort Inn Muskegon pride ourselves on making...More

Reviewed 19 March 2016 via mobile

Room was clean but we booked a suite , the room was kind of boring and unattractive as it was a couples nite out but sevice is always good as I have stayed at this location several times love love the pool area and kids...More

Thank Danisha H
Response from Mary B, General Manager at Quality Inn & SuitesResponded 23 March 2016

Thank you so much for leaving us a review. We appreciate your feedback. I took a look at your reservation. You stayed in our 2-Queen Suite which includes a Sofa Coach, Table with chairs and Stove with cabinetry. This room is great for a family...More

Reviewed 1 January 2016

I had free Choice Privileges points that I needed to use or lose, so we decided to do a Christmas break getaway in West Michigan. Based on the hotel's location and amenities, we settled on the Comfort Inn Muskegon, and it was a great choice...More

Thank HazelEyedGinger
Response from Mary B, General Manager at Quality Inn & SuitesResponded 7 January 2016

Thank you so much for taking the time to complete a review for Comfort Inn Muskegon. We are elated that you enjoyed your stay. We hope to see you again, soon! Mary General Manager Comfort Inn Muskegon

Reviewed 22 December 2015

We stayed at the Comfort Inn in Muskegon, MI for three days. The room was large and the beds were very very comfortable. There was plenty of counter space in the bathroom. In spite of the fact that it is located close to a Sam's...More

Thank deuxvoyageurs
Response from Mary B, General Manager at Quality Inn & SuitesResponded 24 December 2015

Thank you for such a great review. Our goal is to make sure each guest has an enjoyable stay. I will make sure that Team Comfort Inn Muskegon read your kind words. We hope to see you again, soon!

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About
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 79 - US$ 197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
Details
Price range
US$ 79 - US$ 197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
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Traveller (30)
Room & Suite (20)
Pool & Beach (7)
Dining (3)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
16 July 2017|
AnswerShow all 3 answers
Response from Brandon M | Property representative |
My apologies if you feel you had been treated rudely. Service is our number one priority and we aim to treat each guest courteously with the respect that they deserve. I apologize if your experience was anything less than... More
0
Votes
felix_45865
28 July 2014|
AnswerShow all 3 answers
Response from Brandon M | Property representative |
Hello, Our guest must be 21 years old. Thank you for inquiring. We hope to see you. Mary General Manager Comfort Inn - Muskegon
0
Votes
Room Tips
"Go to another hotel!"
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"Avoid room 104 until they get mildew mold smell addressed"
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"Choose some where else.."
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"Don't pick on on an end (131) the door BANGS shut."
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