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Comfort Inn Muskegon

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Comfort Inn Muskegon
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198 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Muskegon
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Showing 197: English reviews
Muskegon, Michigan
Reviewed 22 December 2015

We stayed at the Comfort Inn in Muskegon, MI for three days. The room was large and the beds were very very comfortable. There was plenty of counter space in the bathroom. In spite of the fact that it is located close to a Sam's Club, a restaurant, and a strip mall, it was very quiet at night. The location...

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Helpful?
Thank deuxvoyageurs
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for such a great review. Our goal is to make sure each guest has an enjoyable stay. I will make sure that Team Comfort Inn Muskegon read your kind words. We hope to see you again, soon!

Michigan
Reviewed 21 December 2015

We were in town for the night, on the end part of 5 day tour with a bunch of kids performing and different locations. Although we didnt have the kids with us, it was just us two drivers staying the night. The hotel was under renovations, and we were lucky to be in the new redone rooms. They are very...

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Helpful?
Thank starlyte
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for leaving us a review. As of May 2015, Comfort Inn Muskegon completed our renovations. We are super excited of the positive feedback. I'm sorry that you weren't greeted with a warm Comfort Inn Hello! I do apologize for this sort of reception. This will definitely become a trainable moment. If you would like to give me more...

Saint Joseph, Michigan
Reviewed 4 December 2015

We often stay at this location when in town visiting our grandchildren. They occasionally stay with us there and enjoy the pool. The hotel staff has always been courteous, and we feel comfortable there. Since we don't have a Sam's Club near our home, we also enjoy popping in to the store right next to the hotel. :)

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Helpful?
Thank judewhy
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you so much for completing a review on our behalf. We are so happy that you enjoyed your stay. We are very happy that you consider us your home away from home. See you again soon!

Burton, Michigan
Reviewed 5 November 2015

Awesome pool, hot tub, comfortable beds, room has everything you need. Friendly staff, who are very knowledgeable. Nice breakfast area. Convenient parking. Next to Walmart in case you need anything like swim trunks, goggles, etc.

Review collected in partnership with this hotel
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Helpful?
Thank 985josh
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you so much for completing a review on our behalf. We are so happy that you enjoyed your stay. And yes, our guests love the fact that they are within walking distance to eateries and shopping. See you again soon!

Flint, Michigan
Reviewed 29 October 2015

They have friendly staff, clean rooms, a huge pool area with nice hot tub, comfortable beds, cool door locks. We had a problem with my credit card and the staff was able to fix it for me quickly. They are very knowledgeable, and professional.

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Helpful?
Thank Josh R
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you so much for your review. We are ecstatic to hear that you enjoyed your stay. We hope to see you again, soon!

Reviewed 29 September 2015

The staff exceeded expectations and tirelessly worked a very busy Breakfast nook to keep it replenished. Very pleasant and sincerely interested in making our stay comfortable and memorable. Room was very clean and orderly.

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Helpful?
Thank Steve L
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for choosing to stay with us. We are happy to see that we meet your expectations and that you enjoyed your accommodations. Thanks for all your kind works. We hope to see you again soon! Thanks for letting us make you comfortable! Warm Regards, Nikkita Comfort Inn Muskegon

Reviewed 28 September 2015

Stayed here for a week and was great, friendly staff nice clean rooms wide range off choice for breakfast and great facilities. Would stay again. Got shops and restaurants in walking distance ( Applebee's) but if you want to see more you may need a car.

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Helpful?
Thank lance L
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you taking the time to share your experience. I'm glad to see that enjoyed your stay as well as the area. Most of all we are excited to see that you will choose us again when returning to the area. Thanks again for sharing and for your business! Warm Regards, Nikkita Assistant GM Comfort Inn Muskegon

Livonia, Michigan
Reviewed 2 September 2015 via mobile

I took my 3 kids here so we could go to Michigan adventure. It was a decent place to stay. It's clean, but the bathtub was dated . The breakfast was good enough. It was easy to get on the expressway and Michigan adventure wasn't far. There were two pools. The outdoor pool was a little cold and didn't look...

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Helpful?
Thank uofmrocks10
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for choosing to stay with us during your trip to Michigan's Adventure. We are proud to see that you enjoyed your stay. However, we are regretful to see that your bathroom didn't appear as clean. We do pride ourselves on providing a clean and sufficient hotel for our guests to enjoy. We apologize if we overlooked any area...

Park City, Utah
Reviewed 23 August 2015

I was traveling through Muskegon from Grand Rapids to Traverse City. I chose this property because of its price, location, and visible room condition. I am happy to say I will most likely being staying at this property again when I visit again in a couple of months. Some positives for this property are the staff, all are very friendly...

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Helpful?
Thank Maguire W
Mary B, Manager at Comfort Inn Muskegon, responded to this review

WONDERFUL!!! We are so overjoyed with your response in regards to your visit. It's a great feeling when our guests tells how much they enjoyed their stay as well as friendly customer service. Your response serves as great gratitude and rewards to let us know that we are truly moving in the right direction, and that our hard does show...

Reviewed 20 August 2015

Property is out of control. Manager has not returned my calls, I have contacted corporate regarding my matter. Corporate needs to fire her and find a responsible manager with better customer service skills then Mary Byrd. Corporate has a lot of cleaning up to do soon after this manager is fired because she is not customer friendly and does not...

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Helpful?
5Thank Daniel H
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you choosing Comfort Inn Muskegon. We thank you for taking the time to rate your experience with us. We are very regretful to see that maybe there was an issue with your stay . Your comments has been forwarded to appropriate department for review, and follow up. We hope that a resolution has been reached for any inconvenience in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room

Additional Information about Comfort Inn Muskegon

Address: 1675 E Sherman Blvd, Muskegon, MI 49444-1817
Region: United States > Michigan > Muskegon County > Muskegon
Price Range: ₹ 5,686 - ₹ 14,379 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Muskegon 2.5*
Number of rooms: 116
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Also Known As:
Comfort Inn Muskegon Hotel Muskegon
Muskegon Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Muskegon staff and other travellers.
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Questions? Get answers from Comfort Inn Muskegon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West side faces the highway. That side may be a bit noisy.”
 of 5 bubbles EdW602, 30 Sep 2016 | Read review
“They offered discounts on an already low rate.”
 of 5 bubbles CarolynEckstein, 4 Sep 2016 | Read review
“Don't do it............”
 of 5 bubbles marvman3592, 8 Aug 2016 | Read review
“Room 121 and 123 are right next to the back exit and right next to the door. Lots of parking out there.”
 of 5 bubbles 656kristenb, 6 Aug 2016 | Read review
“We liked the 2nd floor - nice and quiet. They helped directed our parking so the hauling up steps wasn't a problem.”
 of 5 bubbles michellemarkert, 23 Jun 2016 | Read review
5 of 5