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    Quality Inn & Suites

    1675 E Sherman Blvd, Muskegon, MI 49444-1817
    +1 855-849-1513
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    5/2/2018 6/2/2018
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    US$ 100
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    Traveller (30)
    Room & Suite (18)
    Pool & Beach (7)
    Overview
    • Excellent26%
    • Very good24%
    • Average19%
    • Poor13%
    • Terrible18%
    Travellers talk about
    “game area” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
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    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (221)
    Traveller rating
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    1 - 5 of 220 reviews

    Reviewed 9 November 2017

    I originally wrote a review of this place back in July. There were events that occurred after it was published, so I had to old one removed and am writing this new one with the additional information at the end. Here's the original review: I've...More

    Thank travelbobKalamazoo
    Response from Brandon M, Guest Relations Manager at Quality Inn & SuitesResponded 13 November 2017

    Dear travelbobKalamazoo, Thank you once again for sharing your feedback. As my intent was genuine I sincerely regret that you and I had not had the opportunity to discuss your experiences in greater detail as my call back attempts had been unsuccessful. Please know that...More

    Hotel's Favourite
    Reviewed 16 July 2017

    Rooms, service and breakfast, all good. Here is a major detail that helped make Michigan Adventures more fun. The day we went, MA shut down at 9pm. We were at hotel by 9:30. Kids could still swim for another hour and half. Really making the...More

    Thank Rob W
    Response from Brandon M, Guest Relations Manager at Quality Inn & SuitesResponded 14 August 2017

    Dear Rob W, We truly thank you for your kind words and for choosing the Comfort Inn & Suites Muskegon for your family getaway to the nearby Michigan Adventures. It is great to see that your family had taken full advantage of our extended Indoor...More

    Reviewed 24 October 2017

    My wife and I stayed just one night. At checkin the staff were grumpy and unwelcoming. The room was good, and the bed comfortable. Breakfast was good, and we were shown how to use the waffle makers by helpful staff the following morning. Walmart is...More

    Thank John T
    Response from Brandon M, Guest Relations Manager at Quality Inn & SuitesResponded 13 November 2017

    Dear John T, Thank you for taking the time to share your recent feedback. We regret to see that your arrival experience had not been up to our standards and certainly not your own. Know that we appreciate your thoughts as our guests' feedback is...More

    Reviewed 13 October 2017

    This was the best stay at a hotel that I have ever had! The staff was amazing with their hospitality and their passion for their guests was amazing Jonas was a SUPER gentleman while very curtious to a phone guest while I was waiting to...More

    Thank Courtney M
    Response from Brandon M, Guest Relations Manager at Quality Inn & SuitesResponded 16 October 2017

    Dear Courtney M, Thank you for taking the time by sharing your review with the TripAdvisor community. We are truly committed to our guests and nothing makes us happier than seeing you had been so well taken care of by all the members of our...More

    Reviewed 4 September 2017

    For a Comfort Inn, this property is terribly disappointing! We paid extra for a pool view room, we received a video game room review :(. It was 10:30pm, hotel was booked, could not move to another room. Air unit was broken, we had to unplug...More

    Thank MichiganBean
    Response from Brandon M, Guest Relations Manager at Quality Inn & SuitesResponded 22 September 2017

    Dear MichiganBean, Thank you for taking the time to share your review. We are truly regretful to see that we had failed to meet your expectations or our typically high standards. However, please know that your feedback is important to us as it is essential...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$ 73 - US$ 175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Kitchenette
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Priceline, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Muskegon County >
    • Muskegon
    • Also Known As
    • Comfort Inn Muskegon Hotel Muskegon ,
    • Muskegon Comfort Inn
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    Traveller (30)
    Room & Suite (18)
    Pool & Beach (7)
    Dining (3)
    Hotel & Grounds (25)
    Family and Play Areas (4)
    Bathroom (2)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 12 hotels in Muskegon
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    Red Roof Inn & Suites Muskegon Heights
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    3.46 km away
    Rodeway Inn Muskegon
    54 reviews
    3.94 km away
    Nearby Restaurants
    Los Amigos Mexican Bar & Grill
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    Pizza Ranch
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    Panera Bread
    17 reviews
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    Applebee's
    32 reviews
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    Nearby Attractions
    Kangaroo Palace
    15 reviews
    3.04 km away
    Hackley and Hume Historic Site
    103 reviews
    5.27 km away
    Muskegon Museum of Art
    76 reviews
    5.18 km away
    The Cheese Lady
    60 reviews
    5.23 km away
    Ask a question
    Questions & Answers
    16 July 2017|
    AnswerShow all 3 answers
    Response from Brandon M | Property representative |
    My apologies if you feel you had been treated rudely. Service is our number one priority and we aim to treat each guest courteously with the respect that they deserve. I apologize if your experience was anything less than... More
    0
    Votes
    felix_45865
    28 July 2014|
    AnswerShow all 3 answers
    Response from Brandon M | Property representative |
    Hello, Our guest must be 21 years old. Thank you for inquiring. We hope to see you. Mary General Manager Comfort Inn - Muskegon
    0
    Votes
    Room Tips
    "Go to another hotel!"
    Read review
    "Avoid room 104 until they get mildew mold smell addressed"
    Read review
    "Choose some where else.."
    Read review
    "Don't pick on on an end (131) the door BANGS shut."
    Read review
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