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Fairfield Inn & Suites Muskegon Norton Shores

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Traveller (23)
Room & Suite (21)
Dining (2)
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Overview
  • Excellent49%
  • Very good37%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
“muskegon area”(11 reviews)
“room change”(2 reviews)
“felt modern”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Muskegon Norton Shores
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Offers from Fairfield Inn & Suites Muskegon Norton Shores
Special Offer: Member Rates
Hotel packages
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (183)
There are newer reviews for Fairfield Inn & Suites Muskegon Norton Shores
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Traveller rating
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LanguageEnglish
85
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18
5
6
Show reviews that mention
All reviewsmuskegon arearoom changefelt modernnewer hotelfree breakfastsubmarine museumbreakfast offeringsking suiteshopping and restaurantschocolate chip cookiesdifferent locationsperfect stayslamming doorsstayed here for one nightgreat poolwould definitely stay here againamusement park
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71 - 75 of 182 reviews
Reviewed 19 January 2015

We usually come to Muskegon in the summer and stay closer to the beach. This year we came during the winter and tried this hotel. It was convenient to many restaurants and shopping places to pick up last minute items. Staff was very friendly and...More

1  Thank Azfiero88
Response from FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 21 January 2015

Thank you for your wonderful review. The location of the hotel really does allow you to access all areas of Muskegon easily. It is fantastic to hear that you had the opportunity to explore the area. I am pleased to hear that we were able...More

Reviewed 24 December 2014

They put a second hold on my card that was not even for an am out that they could figure out why it was there. Was told they would contact my bank right away to have it removed. Well here it is Christmas eve(5 days...More

Thank Shawn P
Response from FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 26 December 2014

I want to sincerely apologize for the inconvenience you have experienced while staying at our hotel. I know that we did contact your bank and ask them to drop the additional hold. I am terribly sorry that this has not taken effect yet. Thank you...More

Reviewed 15 September 2014

The staff was very friendly, room was clean, and quiet. Great place to stay!! When we arrived there were fresh chocolate chips cookies, and a great greeting from Amanda. We felt very welcomed. The next morning at breakfast the hotel staff made sure we gotten...More

Thank Miss43
Response from FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 18 September 2014

Thank you for taking the time to leave this awesome review! I am glad you enjoyed the cookies and that Amanda was able to warmly welcome you to the hotel. I will be sure to pass on the praises to Amanda. We hope to see...More

Reviewed 13 August 2014

I recently had the displeasure of staying at this Fairfield Hotel. I have stayed at many Fairfield’s before and this one did not stack up to other stays at other locations. We were in attendance for a wedding and I booked 3 rooms well in...More

Thank sandi e
Response from FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 14 August 2014

Thank you for taking the time to send in feedback. I am terribly sorry that you did not enjoy your stay here at the Fairfield. Please know that the front desk always tries their hardest to accommodate all requests that they receive. Unfortunately, sometimes they...More

Reviewed 11 August 2014 via mobile

We traveled to Grand Haven for a wedding unknowingly during a extremely busy weekend of festivals. We booked a room at Red Roof Inn and Suits in MUSKEGON heights, as the pictures showed updated decor and a desirable room. Unfortunately we got FAR LESS then...More

1  Thank klreese
Response from FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 12 August 2014

Thank you for the great review! I am so glad that we were able to accommodate you during your trip to the Muskegon/Grand Haven area; It is no fun to stay at a hotel that does not suit your needs! We look forward to seeing...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 114 - US$ 283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 114 - US$ 283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (21)
Dining (2)
Questions & Answers
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Keeta2
31 August 2014|
AnswerShow all 3 answers
Response from KeithMarr | Property representative |
Unfortunately, pets are not allowed at this location. However, there are some pet boarding locations nearby to the hotel including Dog Star Ranch and Kaley Park Kennels.
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Votes
Room Tips
"Use your AmEx card in case they double charge you."
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"Pool on first floor near door and that door slams closed in morning work hours.."
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"We were right by the elevator, and noticed no noise. Very convenient to everything."
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"Stay away from the pool area on the 1st floor as the floor around could be wet & loud!"
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