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All reviewsmuskegon arearoom changefelt modernnewer hotelfree breakfastsubmarine museumbreakfast offeringsking suiteshopping and restaurantschocolate chip cookiesdifferent locationsperfect stayslamming doorsstayed here for one nightgreat poolwould definitely stay here againamusement park
The company website stated that this hotel was "newly renovated." Not the room we were in. After a 10+ hour drive to visit family, we were looking for a hotel for a 3 night stay. Checked out after one night.
We checked in really late...More
Response from FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 4 August 2015
Thank you for taking the time to give us your feedback from your recent stay with us. We appreciate you bringing the issue you experienced with your room to our attention. I want to sincerely apologize for the smell in your room. I have addressed...More
We stayed one night at this hotel (July 18), seeking refuge from Michigan's Adventure. It was the closest hotel with a room available. The hotel was nice, rooms were clean, staff was friendly. It was located very conveniently to shopping and restaurants.
I do have...More
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 5 August 2015
So many of our guests are here seeking refuge from Michigan's Adventure. That's why we are so busy (and expensive) this time of the year. I was happy to hear, however, that you enjoyed the breakfast we serve and found our location conducive to your...More
We've avoided Fairfield properties after a terrible experience in Virginia Beach, but we were more than pleasantly surprised after staying at the one in Muskegon. The room was very clean, bed comfy, and plenty of bathroom space.
We stayed two nights, but didn't have much...More
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 27 July 2015
First of all, thanks for giving the Fairfield Inn brand another shot. I am so glad you enjoyed your stay with us. It is definitely busy around here in the summer months, so I appreciate your patience in a very busy breakfast area. We appreciate...More
Very clean, good breakfast, room exceptional, friendly service. Need we say more? Thanks for great stay and cookies were a nice touch. Located close to the highway for visiting the various hot spots and a mall with plenty of national restaurants close by.More
Response from FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 17 July 2015
Thank you for taking the time to commend our hotel staff for their exceptional service. I am also very pleased to hear that your room was clean and that you enjoyed the complimentary breakfast. Thank you for choosing to stay at our hotel. We look...More
Room was clean, staff were very friendly and helpful. Good breakfast and sitting area. Kids enjoyed the pool. Hotel was easy to get to and located near restaurants and stores for shopping (if you wanted).
Thank Suzanne B
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 6 July 2015
Thank you for choosing the Fairfield Inn for your mini-vacation! I loved the great review about the staff, the location, and cleanliness of the hotel. We certainly work hard to make sure each guest has a great stay! Come again soon!