We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Muskegon Norton Shores

Save
Traveller (23)
Room & Suite (21)
Dining (2)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent49%
  • Very good37%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
“room change”(2 reviews)
“newer hotel”(3 reviews)
“free breakfast”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Muskegon Norton Shores
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Fairfield Inn & Suites Muskegon Norton Shores
Special Offer: Member Rates
Hotel packages
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (183)
There are newer reviews for Fairfield Inn & Suites Muskegon Norton Shores
See the most recent reviews
Filter reviews
182 results
Traveller rating
85
68
18
5
6
Traveller type
Time of year
LanguageEnglish
85
68
18
5
6
Show reviews that mention
All reviewsroom changenewer hotelfree breakfastsubmarine museumbreakfast offeringswafflesmaintenance personshopping and restaurantschocolate chip cookiesdifferent locationsperfect staystayed here for one nightslamming doorsdesk staffgreat poolwould definitely stay here againamusement park
FilterEnglish
Updating list...
51 - 55 of 182 reviews
Reviewed 31 October 2015 via mobile

This hotel is in a great location and was convenient to the beach, shopping and dining. The staff was friendly and attentive and the room was clean. Great mattress and bedding! I'd love to have a mattress like that at home. We used the pool...More

Thank Ames7691
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 4 November 2015

Thank you for such great comments about this hotel! The beds are brand new, I am so happy you like them. I was pleased to here you enjoyed the pool and hot tub too! I will pass some kudos along to housekeeping for your comments...More

Reviewed 28 October 2015 via mobile

Needed the restroom before checking in, no paper towels. This is the restroom staff uses. Heath department should look at this place. Had to turn the fan in the bathroom off because it was so clogged with dust we thought it would catch 🔥. Mold...More

Thank Tayalmp
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 29 October 2015

I am really sorry about your experience at the Fairfield Inn. The issues you experienced clearly do not meet the quality standards that our guest are used to. I invite you to return to see that this was simply an isolated incident, we would love...More

Reviewed 28 October 2015

Stayed here with family. It is close to shopping and restaurants. We had the larger king room with a king bed, sofa sleeper and sitting chair. It also had a computer desk with chair, refrigerator, microwave and single cup coffee maker. There was a large...More

Thank mkh57
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 29 October 2015

Thank you for the detailed feedback about you recent stay. I was disappointed that we didn't immediately assist you with some of the maintenance issues in the room and I am sorry for that. The room set up is a bit tricky once the sleeper...More

Reviewed 11 October 2015

We stayed for two nights to visit over husband's birthday weekend and hotel was close to restaurant we wanted to try. We have stayed here before quite a few times and have always liked this spot. Hotel is clean and well maintained, staff is helpful...More

Thank K Z C
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 12 October 2015

Thank you for such a great review! The staff is dedicated to making sure our guests have a clean, fresh room and service that makes them want to return. I am sorry the A/C unit was loud, but super happy to hear you enjoyed the...More

Reviewed 28 September 2015 via mobile

Staff was excellent, friendly, and accommodating! Room was clean and well-appointed. Location was great, close to dining and shopping establishments (malls) and just a few minutes from Grand Haven. Breakfast was plentiful (although I'm not a big fan of powdered scrambled eggs -- but everything...More

Thank T2IVAZAZ
Response from FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 30 September 2015

Thank you for taking the time to write a wonderful review. I am pleased to hear that we were able to provide you with a clean room and that the staff went above and beyond during your visit. You are absolutely correct that the location...More

View more reviews
Most Booked Properties in Muskegon
See allSee all
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 114 - US$ 283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 114 - US$ 283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (21)
Dining (2)
Questions & Answers
Ask a question
Keeta2
31 August 2014|
AnswerShow all 3 answers
Response from KeithMarr | Property representative |
Unfortunately, pets are not allowed at this location. However, there are some pet boarding locations nearby to the hotel including Dog Star Ranch and Kaley Park Kennels.
0
Votes
Room Tips
"Use your AmEx card in case they double charge you."
Read review
"Pool on first floor near door and that door slams closed in morning work hours.."
Read review
"We were right by the elevator, and noticed no noise. Very convenient to everything."
Read review
"Stay away from the pool area on the 1st floor as the floor around could be wet & loud!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing