Le Clos Saint Vincent
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About
See why so many travellers make Le Clos Saint Vincent their hotel of choice when visiting Ribeauville. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travellers like you.
While staying at Le Clos Saint Vincent Hotel, visitors can check out St. Gregor Major (0.4 mi) and Château du Haut-Ribeaupierre (1.0 mi), some of Ribeauville's top attractions.
Guest rooms offer amenities such as air conditioning, a minibar, and a desk, and guests can go online with free wifi offered by the hotel.
Le Clos Saint Vincent features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and an on-site restaurant. If you are driving to Le Clos Saint Vincent Hotel, free parking is available.
If you like wine bars, Le Clos Saint Vincent is conveniently located near Le Goupil bar à vin.
Plus, during your trip, don't forget to check out a historic site, such as Tour des Bouchers.
At Le Clos Saint Vincent, your comfort and satisfaction come first, and they look forward to welcoming you to Ribeauville.
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Our room, #25 is the best in the property and the setting, the view, the food and above all, the service are as good as anything we have experienced anywhere.
We will be back!!
There is a indoor-pool, too. From there you can go outside.
To the village you can go by car. But it is also possible to walk for 20 minutes. When we will go to Ribeauville the next time - we are sure - we will stay in this hotel.
However, our room, which was billed as a superior double room, was certainly not superior. It had the potential for a fine view across the Alsace plain to the Rhine but had a solid balcony wall which meant you saw nothing when seated on the balcony. We were there at a time of sunny days and cool nights, and the room was almost always too cold. We asked about heating several times and were told that it had temeprature controlled under-floor heating. This never came on during our whole stay. Neither did the towel rail in the bathroom, which meant that all the towels remained damp. Eventually we insisted on having a heater brought in, which was done with a very bad grace. One possibly "superior" feature was a toilet separate from the bathroom, but this very small room had no ventilation or air extraction with predictable results.
The hotel had only recently reopened its dining room and was serving only light meals, which suited us fine. However, they turned out to be unrealistically expensive. Looking at the bill, I see that an eau de vie cost E10, a glass of cremant E8.50, a bottle of mineral water E5, a a croque monsieur (slightly burned) E15.
But, as far as how they claim to be a 4 start lodging, we could not see it. No soap the first evening and no one could bring it to us. The next day, when we came back and went to take a shower, the maid had forgotten to leave soap, AGAIN.
The front desk staff was snotty to say the least and not very helpful when it came to anything out of the ordinary.
Also, we wanted to do a little laundry and were told that we had to go down (literally) into town and do it ourselves: we never had that type of answer at a 4 star stablishment. During the same trip, we stayed at a few chambre d'hotes and even those, charging half of what this hotel charges, offered to do laundry for us if we had any. Not that we can't do our own, but on vacation it's nice to forget about it.
The room was lovely, the beds were very comfortable.
The staff was so friendly and very knowledgeable.
The only thing I wish I'd been more aware of before I left was how far up in the hills the hotel is. It makes for quite a hike, especially if you are carrying anything. The hotel (and the community) is also a fair distance from the train station, a taxi is the way to go. None of this would be an issue if you had a car.
We had a fantastic meal at the hotel restaurant, including game with horns of plenty, foie gras and leg of doe. They had the best chocolate cake I've ever eaten.
To be honest there are some minor faults they could easily solve:
- As other guests have adviced, the WIFI acces is OK in the common areas but it doesn't work in rooms at the annex. They could install routers in the lobby of the annex to solve this.
- Breakfast is really good, with first quality products, but there is a problem with the replacement of pastries and the fruit offered is very poor.
- Private terraces are clean and tidy but need a refurbishment
-We got a table for dinner with a nice view just on the two first days of our stay -and we were for a week,- so we would have liked to enjoy the views more times.
- Following to another reviews, I don't think that the amenities in the bathroom were not replaced. We did not have that problem. We think that the hair&body gel in the same package fixed to the wall is a very good idea to avoid the waste of all those little plastic bottles with a little soap remaining inside. It's something better for the environment-and for the economy, why not?
Some previous reviews criticize the style of the furniture and decor. I LOVED IT. It have been owned by the same family for many years, and they are very proud of this. But if you are looking for a posh, ultra design, state-of-the-art place, then keep searching -this is not your place.-
We went to dine out for two nights in the nearby: to The Winstub du Sommelier in Bergheim, nice but nothing special,and to a great great great place in Ribeauville, Winstub Pfïfferhüs (ask David to do a booking there-you won't regret it).
Overall, a wonderful and very enjoyable stay and they just need to improve those little things to have a PERFECT place.
I almost forgot to mention that the area is one of the most amazing I've ever seen in France -and I've seen more than a little bit of France.-
Special regards for DAVID and sweet CINDY
"All rooms have good views. We like 25 because it is at the end of the building and on the corner with a huge balcony and unrestricted views!"Read full review
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