Svatma hotel delivers an experience steeped in old-world charm and traditional ambiance that many guests appreciate, particularly noting the period furniture and antique decor. However, some travelers have expressed concerns about rooms that could benefit from renovation and improved lighting, despite others finding them clean and well-appointed. While the hotel's amenities like the spa and quiet rooms generally receive positive remarks, the high prices for food, drinks, and services have not gone unnoticed, with several guests questioning the overall value for money. Service quality seems to be a hit or miss, with reports of both attentive staff and disorganization.