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Soaring Eagle Waterpark and Hotel

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1 room 2 adults 0 children
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Soaring Eagle Waterpark and Hotel
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398 Reviews from our TripAdvisor Community

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Showing 398: English reviews
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Reviewed 2 weeks ago via mobile

Check in was smooth and efficient, even with a fairly crowded lobby. There were enough people at the desk to provide quick service. The room was fine, if unremarkable. It seemed to be clean and fairly updated, and the curtain was great at darkening the room in the morning. We were going to walk to the casino, but as we...

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Helpful?
Thank Jxnray7
West Bloomfield, Michigan
Reviewed 2 weeks ago via mobile

This was our first time at this waterpark hotel. It definitely isn't high end, but that isn't what you need for a weekend with the kiddos. Dance party and magic show in the evening was lovely. Much more relaxed than Kalahari and Great Wolf, and better value in the restaurant too. Staff was great, especially the guy working the Flow...

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Thank LawyerMommy100
Reviewed 2 weeks ago via mobile

It's Spring Break in MI. This hotel is fine for what we paid. Lobby is nice, room is satisfactory, we are disappointed in the pool area. It's very limited seating for the number of rooms here. Too many taken up with dirty towels. You can smell cigarette smoke even in lobby area from casino. I wish they had an adult...

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Thank Lisa J
Augusta, Michigan
Reviewed 2 weeks ago

We decided to go since Family had already booked. When I called they didn't have 2 of the same rooms but had 2 different rooms types. I had to make separate reservations for each night (which was ok since I was calling late on spring break and was happy to get a room). We stayed in a king room. It...

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Thank Julie W
Chesterfield, Michigan
Reviewed 2 weeks ago via mobile

This is our second visit to the water park in about 4 years, now I remember why we haven't been back since the first time. We got to the hotel around 3pm to check in. Super long line to check in, it was almost to the doors, a good half hour in line, but thankfully the rooms were ready. Room...

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Thank kokoshelby
Reviewed 3 weeks ago via mobile

The room was disgustingly dirty. Oily sticky substance on both headboards, dirty kleenex shoved back into kleenex box, dirty bathroom walls, dust on everything. Even the ink pen in the room was dirty. Never again.

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Thank Audra A
Reviewed 4 weeks ago

Our 2 night stay was a disaster. It started off with a communication problem between the hotel and booking.com. We were stuck in our car for an hr. trying to work it out. The staff was rude and not helpful. The lady at the front desk put all the blame on everyone else. It was embarrassing. Next problem- We woke...

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Helpful?
Thank Carly U
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Miino-Giizhep (Good Morning), Thank you for taking the time to write your review and for letting us know how you feel. I believe that I can address your concerns. I regret to learn that you and your family had an unfavorable experience with us. I apologize for the poor guest service and lack of communication as this is not our...

Reviewed 4 weeks ago via mobile

so I seen a lot of ants in the bathroom by the Jacuzzi and my floor was filthy in the bathroom so I asked for it to be cleaned... .never happened. I still went to sleep and when I went to switch my pillow to the other side there was the ant

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Thank Trixie G
Reviewed 18 March 2017 via mobile

Nice, clean smelling hotels. The wall was little dirty near the toilet paper holder. Other than that, comfortable mattress with fluffy pillows. Clean smelling too. There was a ringing noise in the room that would've prevented me from sleeping, but it was the refrigerator and we didn't have anything so we turned it off.

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Thank Jill D
Iron Mountain
Reviewed 8 March 2017

Had to bring daughter to CMU for an audition. Found this on tripadvisor at a great rate. Was worried about it being a waterpark hotel, which I didn't use, but found overall it was quiet and well kept. My room was great. Will definitively look at staying there again. Only small problem I found was the hot tub separate from...

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Thank brndawg66

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Soaring Eagle Waterpark and Hotel design includes a 243 hotel room, a 45,000 square foot indoor water park that features a waver rider, one body slide, one bowl slide, a rock climbing wall, lazy river, children's play area and a private adult pool. It will also include a full service restaurant that seats 134 indoor and 72 outdoor patrons, an arcade and other traditional hotel amenities. The newly built facility will also incorporate a pro shop which will run the existing golf course. ... more   less 

Additional Information about Soaring Eagle Waterpark and Hotel

Address: 5665 E Pickard St, Mount Pleasant, MI 48858-5013
Region: United States > Michigan > Isabella County > Mount Pleasant
Price Range: ₹ 7,255 - ₹ 13,214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Soaring Eagle Waterpark and Hotel 3*
Number of rooms: 243
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Questions & Answers

Here's what travellers have asked, with answers from Soaring Eagle Waterpark and Hotel staff and other travellers.
6 questions
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Questions? Get answers from Soaring Eagle Waterpark and Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably futher from water park but thats a guess.”
  • Lookin out from 3 rd floor.
  • inside kingroom ada access.
S5312TQjesusr, 28 Feb 2017 | Read review
“There was no hot water in room. ”
711deannan, 14 Feb 2017 | Read review
“I was very happy i left 5.00 for the ladies!! thank you for a clean room”
, 14 Feb 2017 | Read review
“Need bigger coofee pots”
, 13 Feb 2017 | Read review
“No problems.”
miander12, 13 Feb 2017 | Read review
5 of 5