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Grand Hotel

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2,373 Reviews from our TripAdvisor Community

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Showing 2,360: English reviews
Mackinac Island, Michigan
Reviewed 6 August 2015 via mobile

Even a part-time resident of Mackinac Island chooses the Grand Hotel for a magical get-away! The hotel is a very important part of the island's beauty. It is always a special treat to spend time at this magnificent hotel. You must visit! Our favorites include golf, the Esther Williams' swimming pool, uniquely decorated rooms, the Cupola Bar, dancing in the...

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Helpful?
4Thank kcmacisland
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We do appreciate the love we receive from local guests, and want you to know the feeling is mutual.

ohio
Reviewed 6 August 2015 via mobile

Grand Hotel This review is picky because of my exceedingly high expectations based on friends' superlatives to describe this hotel to me in past years. We did not stay at this hotel but did pay $10.00 per person to enter and roam around. Was disappointed that this property didn't sparkle and shine as I thought. Yellow awnings showed their age...

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1Thank jillsbury
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We appreciate your input,

O'Fallon, Missouri
Reviewed 6 August 2015

This is a truly first class experience. Every employee has a smile and the service is beyond belief. The whole place transforms you to a different place and time. It is absolutely enchanting. A MUST experience for even the seasoned traveler!!

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5Thank Rhonda1962
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We appreciate you sharing your experience with others.

Grand Rapids, Michigan
Reviewed 5 August 2015

I count myself lucky enough to spend a couples of nights at the Grand Hotel every year. I return year after year because in my opinion the island and the hotel are an experience worth every penny. The Grand is historic, unique, beautiful, clean, friendly, and comfortable. The food is excellent and the service professional.

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4Thank lmd20
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review, and for making us a part of your life each season.

Traverse City, Michigan
Reviewed 5 August 2015

Very tastefully decorated large room with balcony overlooking the golf course and flower beds. Each room is unique, no two alike. Comfortable beds with 600 count sheets and wonderful draperies and carpeting.

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3Thank William S
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are glad we could provide comfort and a Grand experience.

Delton, Michigan
Reviewed 4 August 2015 via mobile

I cannot put into words how bad this place is! Dirty, old, beat up, and falling apart. Upon entering our room, we found a huge wad of hair sitting on the bed, shower had hair in it also. Food: awful! Dining Room tables: old and disgusting(they taught the bus staff to slide a new tablecloth onto the table as they...

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8Thank markman2112
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. Unfortunately, we do not understand where you were that the hallways were dirty or gross, and hope that you would bring this to the attention of our staff. We constantly have staff walking throughout the hotel including our General Manager, and hope that any guest would bring such a situation to our attention so that...

London
Reviewed 4 August 2015

We loved our stay in the Grand Hotel. It is a once in a lifetime experience to stay here. We loved sitting on the beautiful porch, taking in the views & the grounds are spectacular. We were lucky enough to stay in the Vanderbilt Suite which was amazing. We loved the breakfast & lunch food on offer however we were...

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3Thank MaryJ35
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are happy you had an enjoyable experience.

Hudsonville, Michigan
Reviewed 4 August 2015

As one iconic hotel with a name that should raise your expectations, this doesn't. Stayed here again for 3 nights for a conference and I just don't come away with what is so Grand about this hotel. Sadly, this is a hotel that wants to be what it and our times were long ago. The years are showing on the...

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2Thank Kevin M
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We do have the dress policy in the evenings to help our guests enjoy evening experiences from a time when people slowed down and enjoyed the evening. We are sorry to hear you did not enjoy your dining experiences, and will discuss this with our Executive Chef.

White Lake, Michigan
Reviewed 3 August 2015

This is our second stay at the Grand over the past decade. The views of the lake and the grounds are truly amazing. But, we saw a great deal of evidence that the maintenance is starting to slip. The meals in particular were a huge disappointment. The 5 course dinner was served in such a rapid succession that you couldn't...

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1Thank whitelaketraveler
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are sorry that you were disappointed with your dining experience and this will definitely be brought to the attention of our management.

Reviewed 3 August 2015

My husband and I received a gift certificate from his parents for the Grand Hotel in Mackinac Island. It was a considerable amount to be used so we booked two nights. It was raining the day we arrived, but we made the best of it. We chose to walk to the Hotel so we could get a sense of the...

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6Thank Mary J
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We understand our interiors are not to everyone's taste, and appreciate your input. We will let housekeeping know of your cleaning concerns.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to America’s Summer Place. Every year since 1887, Grand Hotel has welcomed guests and families to Mackinac Island, where cars are not allowed and bikes and horse drawn carriages are the favored modes of transportation. As Travel + Leisure’s 500 World’s Best Hotels and Conde Nast Traveler's Top 5 Midwest Resorts in 2012, Grand Hotel offers outstanding accommodations where no two guest rooms are alike. Enjoy spectacular views of the Straits of Mackinac in a rocking chair on the world’s largest porch,complimentary children's programs, The Jewel golf course, swimming, tennis, lawn games, gardens, bicycling, carriage tours, shopping, Sadie's Ice Cream Parlor, and an experience you will never forget. ... more   less 

Additional Information about Grand Hotel

Address: 286 Grand Avenue, P.O. Box 286, Mackinac Island, MI 49757
Region: United States > Michigan > Upper Peninsula > Mackinac County > Mackinac Island
Price Range: ₹ 25,002 - ₹ 60,891 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel 4*
Number of rooms: 390
Also Known As:
Grand Hotel Mackinaw Island Michigan
Grand Hotel Mackinac Island Michigan
Grand Hotel Island Mackinaw
Grand Mackinac Island
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel staff and other travellers.
68 questions
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Questions? Get answers from Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early and be nice.”
 of 5 bubbles jjnemitz, 14 Feb 2017 | Read review
“Book a suite overlooking the Straits of Mackinac”
 of 5 bubbles 866TaylorB, 7 Feb 2017 | Read review
“Stayed on the south side of the hotel with a great view of the lake...so nice”
 of 5 bubbles 85JulieG62, 1 Feb 2017 | Read review
“Ask for Lake view, south wing. That way you do not get put about dining area, noise. Upper floors, Corner Suites better.”
  • Star Line to the Island, Mackinac Bridge
 of 5 bubbles river6132, 23 Jan 2017 | Read review
“Mid price unless you want a named suite.”
 of 5 bubbles krc2776, 13 Jan 2017 | Read review
5 of 5