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Comfort Inn

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398 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Bancroft, Michigan
Reviewed 27 April 2015 via mobile

Crissy made our stay at comfort in Lansing a memorable one! I can't believe how much out of her way she went to make sure we were taking care of. The rooms are very clean the pool was nice hot tub nice and hot one of the best hotel experiences we've ever had! And we stay and a lot of...

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Helpful?
Thank postman9224
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for such amazing feedback! Your kind words mean the world to us and I have passed on your feedback to the rest of my team. Thank you again for choosing our hotel and we hope to see you again in the future!

Port Huron, Michigan
Reviewed 20 April 2015

Great location close to grocery, gas, plenty of restaurants from fast food to major chains like Red Robin, Buff Wild Wings. Clean, courteous & helpful staff. Didn't use pool or hot tub. Only complaint was our king size bed had a crater in the middle. Made for a difficult night sleep. DIdn't request room change because we would have had...

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Helpful?
Thank KrisMK
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel! I would like to apologize for any inconveniences cause by the condition of your bed, however we are pleased you enjoyed your overall experience at our facility! Thank you for letting us know about this issue so we can take the necessary measures to create a better experience for the...

Peoria, Illinois
Reviewed 14 April 2015

I thoroughly enjoyed my stay at this hotel. I have had a few below-expectations stays at Comfort Inns elsewhere recently and had almost cancelled my reservation last minute. I am so glad I kept it as this hotel helped redeem my opinion of the brand. I was warmly welcomed by each person I encountered on the staff. My room was...

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Helpful?
Thank hikerkidz
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

We thank you for such kind words. We are pleased we could go above and beyond your expectations and that you were willing to give our hotel a chance! We take pride in our hotel amenities and services we provide. The next time you are in Lansing, we would love to for you to come stay with us again!

Reviewed 11 April 2015 via mobile

This hotel is located in a quiet area outside of Lansing and is conveniently located close to the highway. I stayed while on business on the first floor in a king non-smoking room. Upon arrival a neighboring hotel made me wonder as it is very run down. The Comfort Inn however is inviting and has ample parking with covered registration...

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Helpful?
1Thank akinney9
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your stay at our hotel! We appreciate your business and your detailed feedback is very important to us. We take pride in our services and our hotel amenities, but your review will serve as encouragement to our team and we will use this information to continue our efforts of providing the best...

A TripAdvisor Member
2 reviews
Reviewed 29 March 2015 via mobile

Friendly staff, clean rooms, great work out and business center, decent continental breakfast (with waffle makers) and the space in our king bed suite was more than enough for two! No bugs, no dirty laundry, no foul smells. Everything was wonderful and I will be making my stay there again!

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Helpful?
Thank A TripAdvisor Member
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel! Your feedback is very important to us and we are pleased you enjoyed the many amenities our hotel as to offer! Thanks again for your business and we hope to see you again soon.

Reviewed 27 March 2015 via mobile

Clean, lots of amenities, would stay again. Lots of plugs, good breakfast bar, helpful staff that recommended a lot of local spots to check out. TripAdvisor did not steer wrong. Yay!!!!!!!!!!!!!! Definately try these guys.

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Helpful?
Thank Anthony M
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for your business! Your feedback is very important to us and we will use this information to continue our efforts on making your next stay even better than your last! Thank you again for choosing our hotel and we can't wait to see you again in the future!

Pinckney, Michigan
Reviewed 3 March 2015

Stayed for two nights and was very happy with the hotel, the room was clean and quiet and the pool area was extremely clean. I have stayed at places where you are excited about heading to the Jacuzzi after a long day only to see the water murky and not inviting....I have t say I was very happy to see...

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Helpful?
Thank JIm P
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for your kind words! They mean the world to us. We are pleased you could enjoy our hotel amenities and you could take joy in the cleanliness and the quietness of your stay! We appreciate your business and can't wait to provide you with the same excellent service next time you are in Lansing!

Erie, Pennsylvania
Reviewed 23 February 2015

Evening check in staff was excellent, especially the gentlemen working. However, there were hundreds of ants in the bathroom. The gentlemen sprayed bug spray but it did not solve the problem. When I told the front desk in the AM, the lady was rude. Didn't offer any sort of apology, just asked if I had food in the room. Didn't...

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Helpful?
2Thank Andrea M
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Andrea M. Thank you for taking the time to write a review regarding your recent stay at the Comfort Inn and for letting me know about the issues you had with the ants and the morning desk staff. We always try to exceed our guest’s expectations and this time it looks like we failed. On behalf of our entire team,...

Higgins Lake, Michigan, United States
Reviewed 19 February 2015 via mobile

We stayed for 2 nights. Clean comfortable room and bed. Quiet. Pet friendly. Friendly staff. Breakfast is ok but just ok. Right off the expressway. Easy access. Close to restaurants and shopping. We will be back.

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Helpful?
Thank Al B
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Al B, We appreciate you taking the time to review your most recent stay at the Comfort Inn Lansing! Your feedback is very important to us and we are pleased we could provide a quiet, clean and comfortable room and bed for you. It is our pleasure to provide you and your pets the best accommodations while traveling...

North Bay, Canada
Reviewed 27 January 2015

I travel quite a lot two to four nights a week in hotels, bus driver. and this property by far is the best. All the staff including the mgr. Scott go the extra mile for there quests super clean property . you can tell its a good place to work just the atmaspher when you walk in hi how are...

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Helpful?
Thank Ken F
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Ken, Your kind words mean the world to us and we are happy you chose our hotel for your Lansing visit! Your feedback is very important to us and we will use this information to continue our efforts on providing the best customer service possible! Thank you again for your business and we can't wait to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room

Additional Information about Comfort Inn

Address: 525 N Canal Rd, Lansing, MI 48917-7710 (Formerly Hampton Inn Lansing)
Region: United States > Michigan > Ingham County > Lansing
Price Range: ₹ 5,713 - ₹ 9,208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn Lansing Hotel Lansing
Lansing Hampton Inn
Hotel Style:
#1 Romantic Hotel in Lansing
#1 Business Hotel in Lansing
#2 Family Hotel in Lansing
#2 Best Value Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Portland, OR

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“family friendly”
 of 5 bubbles I9842NCkylec, 12 Feb 2017 | Read review
“Very nice!”
 of 5 bubbles ClaraK846, 28 Dec 2016 | Read review
“Third floor was nice and quiet”
 of 5 bubbles WalmartCustomer, 1 Nov 2016 | Read review
“Balcony rooms are nothing special, 3rd floor was quiet”
 of 5 bubbles KeyshawnW, 20 Oct 2016 | Read review
“no comment - room was quiet”
 of 5 bubbles 110ronaldn, 30 Sep 2016 | Read review
5 of 5