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Residence Inn Lansing West

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#11 of 25 Hotels in Lansing
Certificate of Excellence
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Residence Inn Lansing West
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125 Reviews from our TripAdvisor Community

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Showing 125: English reviews
chicago, illinois
Reviewed 21 July 2013

Our room was clean and spacious -- close proximity to Michigan State. Was greeted by a very friendly young lady working in the check-in desk.....she certainly seems like a GREAT employee! (wish I would have caught her name, but we checked in on Monday night, July 15th, for MSU orientation. We've booked our room for the MSU move-in date!

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Helpful?
Thank IllinoisSharon
Richard P, General Manager at Residence Inn Lansing West, responded to this review

I am happy to hear that your room was clean and that Jessica did a good job checking you into your room. Jessica does a great job making sure that guests feel welcomed when staying at our hotel. We hope to see you again in the future.

Missouri
Reviewed 12 July 2013

This hotel was in a wonderful location, right off the highway and close to tons of places to eat. Our room was very clean and had a nice layout. The extra touches, like the free microwave popcorn, dish of candy, and Paul Mitchell products made the stay even nicer!!

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Helpful?
1Thank fivebell
Richard P, General Manager at Residence Inn Lansing West, responded to this review

I am glad to see our location was a good fit for your stay. Thank you staying at our hotel and we hope to see you again in the future.

Pittsburgh, Pennsylvania
Reviewed 27 June 2013

I stayed here one night on a business trip. I preface this by stating I am not a big Marriott guy, I only stay at them last resort. That being said I've had good luck at Residence Inn's and this one fits their standard. Room was large with living room/kitchen and then bedroom/bathroom. The work area was a bit cramped...

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Helpful?
Thank Dan D
LansingRISales, General Manager at Residence Inn Lansing West, responded to this review

I appreciate your honest feedback. We hope that our rooms plus or great customer service will help you come back to stay with us. We hope to see you again in the future.

Northern Virginia
Reviewed 5 June 2013

After a long day we checked in here for a business trip to Lansing. The room is immaculate, the space updated, modern and comfortable. Plenty of food options nearby. Perfect place to relax after a long day.

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Helpful?
1Thank jlucian
LansingRISales, General Manager at Residence Inn Lansing West, responded to this review

I would like to thank you for the nice comments about our hotel. I am happy that you enjoyed your stay here and hope to see you again in the future!

Southgate, Michigan
Reviewed 3 June 2013

I really enjoyed every moment at this hotel. The rooms were in great condition, very clean and I am pretty picky about hotel cleanliness. I loved the 2 separate areas, we could watch TV on the couch or in bed. It was very cozy and I felt comfortable. The staff were all amazing!!!! They were super helpful and very friendly....

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Helpful?
Thank Marie174
LansingRISales, General Manager at Residence Inn Lansing West, responded to this review

I am happy to hear that you had a great stay at our hotel. The positive feedback will be shared with my staff at one of our daily huddles. It makes us all feel more appreciated to hear that guests have enjoyed the product and services that we provided for them! Thanks again

Milford, Pennsylvania
Reviewed 27 May 2013

Loved this hotel. I knew we got breakfast included with room, but was pleasantly surprised to find out I also got dinner [not on weekends though]. Room was extremely clean, and had a fully stocked kitchen. Although we didn't use this service they will also shop and stock your fridge for you at no charge. Staff was friendly and helpful....

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Helpful?
1Thank dv50
LansingRISales, General Manager at Residence Inn Lansing West, responded to this review

Thank you so much for the kind words. I am glad we were able to exceed your expectations and the staff was good to you. Hope to see you again for future stays in Lansing.

Toronto, Canada
Reviewed 7 May 2013

The newly renovated suites are beautiful and well maintained. The staff is courteous and helpful. Our suite attendant was Patricia; she did an excellent job and she was helpful in providing us with whatever we needed; she was also efficient and friendly.

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Helpful?
1Thank Marielle F
LansingRISales, General Manager at Residence Inn Lansing West, responded to this review

I would like to thank you for your kind comments about our hotel and Patricia. We hopefully look foward in your return to our hotel for future stays. Thank you again!

Reviewed 6 May 2013

When we first arrived we were greated fairly. We got our keys and entered our room. Wow! I can honestly say you get for what you pay for! There was a very comfy couch with a nice kitenette...full size fride with an ice machine (important to myself). The cabinet s were full of everything you might need to cook a...

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Helpful?
Thank mowitpride
LansingRISales, General Manager at Residence Inn Lansing West, responded to this review

I would like to thank you for the kind words about our hotel. I am happy to hear that you enjoyed your stay and hope to see you again in the future.

Cleveland, Ohio
Reviewed 5 April 2013

I travel all over and mainly stay at Residence Inns and am always pleased. This is the only one in the Lansing area. This story gets really good, read to bottom...I immediately did not like the setup entering the hotel. No awning or anywhere to pull up close to unload your luggage. There was a sign on the lobby desk,...

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Helpful?
2Thank EL646
LansingRISales, Director of Sales at Residence Inn Lansing West, responded to this review

Dear “EL646”, I want to thank you for taking the time to provide us with your feedback regarding your stay. I am so sorry for the negative experiences you encountered at our hotel. In response to your concerns, I’d like you to know we have addressed the issue of cleanliness and lack of supplies available in your guest room to...

Clyde, Michigan
Reviewed 25 March 2013

4 girls shared a 2 bedroom suite for a girlfriend weekend and this is the perfect place! Very nice comfy beds, a full kitchen with updated appliances, and a cute sitting/living area with a fireplace. Also had one of the best breakfast buffets we have experienced. Friendly and accomodating staff...really couldn't ask for anything more!

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Helpful?
Thank Laura F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Lansing west is one of the premiere hotels in Lansing, Michigan. Each room provides full-sized refrigerators, stove top, microwave, oven and dishwasher. Our suites are 50% larger than competitors, and provide quiet comfort to make you feel like you never left home. We're located near dozens of great Lansing restaurants and attractions. ... more   less 

Additional Information about Residence Inn Lansing West

Address: 922 Delta Commerce Drive, Lansing, MI 48917-9772
Region: United States > Michigan > Ingham County > Lansing
Price Range: ₹ 7,931 - ₹ 12,299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Lansing West 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn
Hotel Style:
#4 Romantic Hotel in Lansing
#5 Business Hotel in Lansing
#6 Family Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Lansing West staff and other travellers.
1 question
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Lapeer, Michigan

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Questions? Get answers from Residence Inn Lansing West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Could be cheaper”
 of 5 bubbles MVS116, 31 Dec 2016 | Read review
“All the rooms are great and accessible.”
 of 5 bubbles PattyK902, 19 Sep 2016 | Read review
“High floor on an end if you need quiet”
 of 5 bubbles DDDFJD, 14 Jul 2016 | Read review
“enter and exit off Canal -there is a light there, none on Delta Commerce- it's tough getting in and out”
 of 5 bubbles maggiemae1958, 22 Jan 2016 | Read review
“Ask for a quiet room on the top-most floor, or you will hear footsteps above you.”
 of 5 bubbles 206JanF, 7 Jan 2016 | Read review
5 of 5