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Crowne Plaza Lansing West

Hotels.comUS$ 167*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 224*
US$ 167*
US$ 224*
US$ 167*
US$ 224*
US$ 167*
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Crowne Plaza Lansing West
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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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washington township mi
Reviewed yesterday NEWvia mobile

I just recently stayed here for a conference. The hotel was great. My room was clean and spacious. The beds and pillows were some of the most comfortable I've ever slept on. One complaint I had about the room was I set the temperature to 70 and it never went below 72. My shower also leaked after using it but...

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Helpful?
Thank alex5891
Fort Wayne, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 8 February 2017

I very seldom give perfect ratings for hotel stays or restaurant visits but here one of those exceptions. This Crowne Plaza Hotel did not miss a beat. From the reception at the front desk to the opening of my room it was perfection at it's best. The restaurant food and service was superb and the bar was friendly with a...

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Helpful?
Thank Cemecomin
About Hotel's Favourite Review
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you for taking the time to share your experience and amazing review! It truly means a lot to receive excellent feedback about our service and offerings from a seasoned traveler such as yourself. I have shared your words with our entire team and we look forward to having you as our guest for years to come!...

Traverse City, Michigan, United States
Reviewed 3 days ago NEW

Went for 4 day conferences and a truly amazing venue. Staff was top notch! Meal provisions for lunches were delicious (Mexican, Italian, burgers/brats). Dinner in the restaurant on site is a bit pricey, but to be expected. The rooms are neat an clean. I stayed on the 5th (top) floor and there are signs entering each hallway that it is...

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Helpful?
Thank Jim D
Des Moines, Iowa
Reviewed 3 days ago NEW

I am not sure there are enough words to describe how incredible Dino, Kendra and the Crowne Plaza Lansing West were for our wedding. My mom and I stopped in on a whim to check out Crowne one afternoon and Dino was able to host us on the spot showing us around the hotel and ballrooms along with providing us...

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Helpful?
Thank oconn175
Reviewed 1 week ago via mobile

The Crowne Plaza on the West side is my 'go-to' hotel in Lansing. Check in is quick, the rooms are nicely decorated, the beds are comfortable, and Internet is good. I was disappointed this visit by two things. First was the musty-smelling room on the second floor room that seemed to be coming from the air conditioning unit. Second was...

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Helpful?
Thank Karen C
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Karen, Thank you for being our guest and taking the time to share your valuable 4-star review. We are very thankful to have earned your loyalty as a return guest and proud to know that in the past you've always enjoyed your experiences. At the same time, we extend our sincere apology for the things that made this particular...

Benton Harbor, Michigan
Reviewed 3 weeks ago

Thoroughly enjoyed my stay at the Crowne Plaza Lansing West. Easy to get to with easy on- and off access from 496. Nice layout of the hotel with extremely courteous staff. Will definitely stay again and would highly recommend.

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Helpful?
Thank GoIrish2013
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you so much for taking the time to share your experience and 5-star review! It means a lot to know that we have earned your loyalty and recommendation to others. We're pleased to hear that you found the location convenient and enjoyed friendly service. We look forward to having you as our guest again soon! In...

Westchester County, New York
Reviewed 3 weeks ago via mobile

I was just at the Crowne Plaza and loved everything about it! I loved their fitness room - their pool area and their awesome buffet breakfast - they serve you cookies and milk every night before you go to bed but our last night was especially memorable because when we asked about the cookies, the manger himself came with a...

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Helpful?
Thank lchum2015
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you so much for sharing your 5-star review and kind words! We are beyond pleased to hear that you enjoyed everything during your stay, including our fun nightly cookie & milk delivery and personalized service. I have shared this with our entire team and we look forward to having you as our guest again soon! In...

Baltimore, Maryland
Reviewed 3 weeks ago

We were there for a gymnastics meet with hundreds of other aspiring gymnasts and their families. The hotel was very nice as were the rooms. The staff was very friendly and helpful. The dining area for breakfast was kind of crowded due to the number of families etc there, but the staff did a good job of keeping up and...

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Helpful?
Thank egm2014
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you so much for staying with us during the meet and sharing your 5-star review! It's wonderful to know that you and your group enjoyed everything while here and we look forward to the next opportunity to serve you! In the spirit of hospitality, Tammy Pease, CHRM, CTA Director of Revenue & Guest Services Crowne Plaza...

Sault Ste. Marie, Michigan
Reviewed 23 April 2017

My wife had a conference for work in the Lansing area so she booked the Crown Plaza mainly due to distance from the event. The hotel is very nice and clean. Rooms were comfortable. We never took advantage of the onsite dining options. Overall it was a great hotel that I would gladly book and stay at again.

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Helpful?
Thank dmiller2720
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you so much for taking the time to share your experience and 5-star review! We are pleased that both you and your wife enjoyed a relaxing stay with us and that we've earned your loyalty as return guests. We look forward to having you back soon! In the spirit of hospitality, Tammy Pease, CHRM, CTA Director...

Reviewed 14 April 2017 via mobile

I don't usually write reviews. I planned my trip to Michigan very poorly and did not rent a vehicle. When my plane landed, I contacted the hotel to arrange transportation. I was terrified of the thought of having to take a taxi. The person that answered the phone was so friendly, and the bus arrived at the airport within minutes....

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Helpful?
1Thank Ashley A
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Ashley, Wow, Thank you so much for your amazing review! Our team believes in true hospitality and we are delighted to know that is what you experienced during your stay. I've shared your feedback with our entire staff and we will use it to grow even better! It also means a lot to know that we've earned your loyalty...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Michigan's capital city and home of Michigan State University! The Crowne Plaza Lansing West is ideally located minutes from the Capitol building and all points of business and pleasure in Greater Lansing. Conveniently situated just off of I-496, we offer plenty of complimentary parking surrounding the hotel. Earn IHG Rewards Club points as you relax in one of 212 beautifully renovated guest rooms. Explore made-from-scratch dining in our brand new restaurant, Bordeaux, and pair your meal with one of over 70 wine labels available in the Cork Room. Or, grab a seat at the bar crafted of Timeless Timber recovered from the Great Lakes and sip a Michigan micro-brew or creative cocktail. Enjoy the 24-hour fitness center, swimming pool and indoor sport court. Then unwind in the comfort of your room with nightly cookie & milk delivery, HDTV with HBO, and complimentary WiFi. Our Sleep Advantage program ensures a great night's sleep with plush bedding, aromatherapy, a designated Quiet Zone, and guaranteed wake-up calls. Doing business in Greater Lansing? The Crowne Plaza Lansing West features over 17,000 sq. ft. of flexible event space as well as a dedicated Crowne Meetings Director to take care of every detail. Escape the ordinary and travel for success with Crowne Plaza! ... more   less 

Additional Information about Crowne Plaza Lansing West

Address: 925 S Creyts Rd, Lansing, MI 48917-9222 (Formerly Sheraton)
Region: United States > Michigan > Ingham County > Lansing
Price Range: ₹ 9,688 - ₹ 14,532 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Lansing West 3.5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Sheraton Lansing
Lexington Hotel Lansing
Lansing Sheraton
Hotel Style:
#1 Family Hotel in Lansing
#2 Business Hotel in Lansing
#3 Romantic Hotel in Lansing
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Questions & Answers

Questions? Get answers from Crowne Plaza Lansing West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was top floor. Perfect!”
jimd769, 25 May 2017 | Read review
“you want something away from the elevators”
egm2014, 2 May 2017 | Read review
“The third floor was great!!! Very quiet!”
K3280HXstephaniem, 29 Mar 2017 | Read review
“Don't miss the fun in the pool area!”
N45IGlaurab, 7 Nov 2016 | Read review
“Pick a room on the upper floor and ask for a room with a sunset view”
hudsonm_12, 2 Sep 2016 | Read review
5 of 5
Hotels.com
US$ 167* /night
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Expedia.comUS$ 167
PricelineUS$ 167
HotelQuicklyUS$ 224
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*Disclaimer
Prices are for 1 room, 2 adults
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