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University Quality Inn

PricelineUS$ 89*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 114*
US$ 89*
Great Deal
US$ 90*
US$ 90*
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University Quality Inn
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335 Reviews from our TripAdvisor Community

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Showing 327: English reviews
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Reviewed 2 days ago NEWvia mobile

There were bugs in the rooms on the mattress. Our group had to leave in the middle of the night to find another and as we left they put an older couple on that room. They they still charged some of the people in the group for a night. Very poor customer service. I am sorry but no one wants...

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Helpful?
Thank Cleo6667
Napoleon, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 15 April 2017 via mobile

The breakfast at the Quality Inn University at Lansing was the best breakfast we've ever had ! Mary is a very sweet and helpful lady and an excellent cook ! thank you. The room was very clean and cozy, and the staff was very helpful and nice. Whenever we get back to the Lansing area we will surely use the...

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Helpful?
Thank longllba
About Hotel's Favourite Review
Gabby R, Director of Sales at University Quality Inn, responded to this review

Dear Guest, I would like to thank you for taking the time to provide feedback about your recent stay with the University Quality Inn. Please know that I will be sharing your feedback with Mary and the other staff so they continue to provide the excellent service you shared above to our future guests. Thank you again and we look...

Mount Pleasant, Michigan
Reviewed 1 week ago via mobile

We as a family enjoyed the breakfast at the hotel. Waffle, boiled eggs, scrambled egg, sausage, yogurt, fruits... are offered to guests. Especially, Mary, staff at the breakfast counter, was so helpful and extremely friendly to us. We appreciate that.

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Helpful?
Thank 7tran92
Gabby R, Director of Sales at University Quality Inn, responded to this review

Dear Guest, I am very pleased to hear of Mary's great service she provided during your recent stay with us. I am also glad you had the opportunity to enjoy the variety of items offered during breakfast. I would like to thank you for taking the time to complete a review and provide feedback about your stay. I hope we...

Salt Lake City, Utah
Reviewed 1 week ago

The lobby and common areas of The University Quality Inn have been fairly well maintained, so at check in, you don't really know what you will be in for when you get to your room. It would be a bit of an understatement to say the rooms need renovation.

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Helpful?
Thank dmacpherson
Gabby R, Director of Sales at University Quality Inn, responded to this review

Dear Guest, I would like to thank you for providing feedback about your recent stay with us. We too are excited to begin renovations to improve our overall guest experience. I hope we have the opportunity to see you again once they are completed. Thank you again for your time and for completing a review.

Reviewed 2 weeks ago via mobile

This is an older hotel that they are currently remodeling. If you need a cheap room located just west of the campus, this would work, but it does have problems. For starters, I've never checked into a hotel before where the clerk asked for my credit card then explained to me all the things I shouldn't steal or my card...

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Helpful?
Thank Karen C
Gabby R, Director of Sales at University Quality Inn, responded to this review

Dear Karen, I am happy to see that you had the opportunity to have a comfortable stay with us. I would like to apologize if our credit card policy cause you to be alarmed. It is just a standard policy we have incase guest(s) smoke or cause any damages to the room. I too would like to apologize for the...

Wind Gap, Pennsylvania
Reviewed 2 weeks ago

Mary, in the breakfast room was friendly and everything was well stocked and tasted great. We received two free drink vouchers at the bar in the common area. The bartender was pleasant and made good drinks. I like the hot cookies at the front desk. The only negative was that there were people in the pool after hours and it...

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Helpful?
Thank uconnrn
Gabby R, Director of Sales at University Quality Inn, responded to this review

Dear Guest, I would like to thank you for taking the time to complete a review and for providing feedback from your recent stay. Please know that I will be sharing your feedback with Mary and Lavon so they continue to provide our guest with great service. I would however like to apologize for the noise level of the pool....

Beverly Hills, Michigan
Reviewed 3 weeks ago

This place needs an update. The room we had was an interior room facing the pool. It had one very small window. The room was stuffy. The hotel controls the temperature in all the rooms. If it is too hot, they will bring a fan. The tile in the bathroom was chipped. The refrigerator did not work. We stayed there...

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Helpful?
Thank Beach1001
Gabby R, Manager at University Quality Inn, responded to this review

I would like to thank you for taking the time to provide us with feedback from your stay. I appreciate your kinds words regarding the staff and especially Mary. I will make sure they know you appreciated their customer service they provided. The staff works hard to make sure every guest feels welcome. In regard to you room I would...

Reviewed 4 weeks ago via mobile

The hotel wasn't bad I stayed here with a group of my friends and my teacher for a feild trip! The first night I found a water bottle under the bed but other then that it was pretty nice here. The staff are very nice and friendly!

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Helpful?
Thank Sonya L
Gabby R, Director of Sales at University Quality Inn, responded to this review

Dear Sonya, I am pleased to see you had a nice stay during your class trip and that our staff was friendly and accommodating. I would however like to apologize for the water bottle found under your bed. Please know that I will be sharing this feedback with the housekeeping staff to ensure future guests do no have a similar...

Reviewed 5 weeks ago via mobile

The staff inside the inn is very available, kind and funny.... Mary, in the breakfast room is really nice lady who takes care about your food needs and requests. The hotel is 3 miles away from the university, and by the highway, so is easy to find, and comfortable.

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Helpful?
Thank Mattia C
Gabby R, Director of Sales at University Quality Inn, responded to this review

Dear Mattia, I am pleased to see our staff provided exceptional service during your recent stay with us. Please know that I will be sharing your feedback with them so they continue to provide the same great service to all of our guests. I would like to thank you for taking the time to complete a review as we hope...

Reviewed 16 April 2017 via mobile

Mary, the breakfast attendant, did an excellent job. She went out of her way to make sure my families breakfast was great. She deserves a raise or promotion. More workers should be like her. I also thought the front desk workers were also friendly.

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Helpful?
Thank Taylor S
Gabby R, Director of Sales at University Quality Inn, responded to this review

Dear Taylor, I am very happy to see Mary provided exceptional service during your recent stay with us. Mary is a great addition to our team and we are very lucky to have her. I will be sharing your feedback with the team so both the front desk attendants and Mary can continue the great work. Thank you for taking...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The University Quality Inn is conveniently located right off of US-127, minutes from downtown Lansing, MSU, and within walking distance of 14 restaurants and 70 stores. The University Quality Inn offers rooms that are very spacious, a courtyard where you can enjoy the hotel lounge, indoor pool, hot tub and fitness center. You’ll find that our hotel is a great place to gather with a group or have a relaxing getaway. We offer rooms with luxurious heart shaped Jacuzzis, and comfortable suites for the entire family. We offer special group rates for corporate events and meetings, weddings, sports functions and various other events. Ask us about our special rates for your event. Whether it is for business or pleasure, we are sure you will find just what you need at the University Quality Inn. We offer the utmost in customer service and satisfaction; we are committed to making sure that your event meets all your expectations. ... more   less 

Additional Information about University Quality Inn

Address: 3121 E Grand River Ave, Lansing, MI 48912-4779
Region: United States > Michigan > Ingham County > Lansing
Price Range: ₹ 5,385 - ₹ 11,678 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — University Quality Inn 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
University Quality Hotel Lansing
Quality Inn University
Quality Inn Lansing
Lansing Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from University Quality Inn staff and other travellers.
6 questions
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Detroit, Michigan
over a year ago
Commerce Township, Michigan
over a year ago

See all questions (6)

Questions? Get answers from University Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't have a clue for the best room.”
Beach1001, 2 May 2017 | Read review
“Nothing - don't stay here!”
shupemom, 12 Apr 2017 | Read review
“Quieter rooms are those not facing the pool and bar/dining area, though staff is pretty good about shutting down the noise after 10pm.”
davebJ3875ZX, 18 Mar 2017 | Read review
“Ask for first floor and then you will be poolside.”
traceylJ9249ML, 13 Mar 2017 | Read review
“ask for a room adjoining the pool area.”
paulrG9508GY, 9 Mar 2017 | Read review
5 of 5
Priceline
US$ 89* /night
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QualityInnUS$ 90
Expedia.comUS$ 90
CancelonUS$ 114
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Prices are for 1 room, 2 adults
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