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University Quality Inn

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University Quality Inn
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304 Reviews from our TripAdvisor Community

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Showing 296: English reviews
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Detroit, Michigan
Reviewed 2 days ago NEW

Cleaning staff does an ok job they don't replenish the coffee you use in the room, they made the bed but didn't change the sheets. I requested a quite room and I was need the pool where it wasn't quiet. Front desk is helpful especially Ron. Mary is cheerful and really tries to serve you!

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Helpful?
Thank tiredtraveller248
Reviewed 3 days ago NEWvia mobile

Staff was nice. Mary the breakfast attendant was just awesome. I understood they were remodeling so i didnt see a hot tub. We had got the king suit with the jacuzzi tub. The room was small and kinda dirty. Everything looked a little run down. I dont know if this is something they are fixing in the remodeling and renovations....

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Helpful?
Thank Alana2794
North Branch, Michigan
Reviewed 4 days ago NEW

We are frequent visitors. The University Quality Inn has a quality, friendly and very helpful staff! An exceptional breakfast is provided until 9 am. Mary who runs the breakfast program, takes great pride in keeping a clean and well stocked breakfast bar. The hotel's location makes it a short and relatively easy commute to downtown Lansing.

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Helpful?
Thank howellcheryl
Reviewed 5 days ago NEW

We were a group of college students who attended a weekend long conference at the Quality Inn this past weekend. Everyone at the hotel was very nice, accommodating, and willing to help not only us but everyone attending the conference. Above all though was Mary, our breakfast attendant. She greeted us each morning with a smile, seemed genuinely excited about...

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Helpful?
Thank Emma S
Reviewed 5 days ago NEW

Mary... the breakfast lady reminded me... to write a review. So... The choices at this property are virtually the same as at any other Quality Inn. Mary is very attentive... and keeps the breakfast area... well stocked. The staff is polite and helpful. The room #144 is comfortable. My ONLY complaint is their heating/air conditioning system. In the summer time......

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Helpful?
Thank Richard L
Reviewed 6 days ago NEWvia mobile

Our breakfast hostess for February 21 was so nice and awesome. We loved her! Ron from Long Beach is also great. He was very nice and personable. Loved the heart shape tub. Thanks Ron!! Room had all amenities and like the cool air flow in the jacuzzi were surprising and unplugged. The two complimentary drinks were also a nice touch....

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Helpful?
Thank Bobski1533
Gabby R, General Manager at University Quality Inn, responded to this review

Thank you for taking the time to write a review acknowledging our staff. We are working hard to provide each guest exceptional service and really appreciate your business. I will share your feedback with my employees. Sincerely, Kim Olson

Reviewed 1 week ago NEWvia mobile

the bartender was real cool he was very helpful Ron up front was the best at getting us in and out fast and helping with anything he could I would definitely recommend this hotel again in the near future

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Helpful?
Thank jayhill916
Gabby R, General Manager at University Quality Inn, responded to this review

I would like to thank you for your positive feedback regarding our staff and your stay. We appreciate your business and look forward to serving you in the future. Sincerely, Kim Olson

Reviewed 1 week ago via mobile

The hotel itself is ok, has a lot of amenities. Mary is awesome! She's really kind. Breakfast ended at 10 and she opened it back up for us even though it was an hour late, and brought me a fresh baked cookie. She's awesome!!

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Helpful?
Thank Richard W
Gabby R, General Manager at University Quality Inn, responded to this review

Dear Guest, I would like to thank you for taking the time to provide your feedback with your stay. I will inform my staff of your kind words and look forward to seeing you again. Sincerely, Kim Olson

Reviewed 1 week ago

Mary killed it in the breakfast area, even when I accidently dumped my whole tray in the center of the room! Early morning mishap easily handled! overall the property is a pretty decent stay and they take are of the Michigan Press Photographer Association conference pretty well. Keep it up!

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Helpful?
Thank Tyler S
Gabby R, General Manager at University Quality Inn, responded to this review

I would like to personally thank you for taking the time to provide positive feedback regarding your stay. I will let Mary know of your kind words and acknowledgement of her hard work. She provides great service and deserves the recognition so thank you again. Sincerely, Kim Olson

Reviewed 1 week ago via mobile

Thanks for a great breakfast! The food area was clean and well stocked. There were plenty of choices and everything seemed fresh. The seating area was clean and spacious. The staff, Mary, was kind and helpful. Overall a good experience.

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Helpful?
Thank Claudia S
Gabby R, General Manager at University Quality Inn, responded to this review

Thank you for your great feedback. I will share your comments with Mary as she will find them encouraging. We appreciate your business and look forward to seeing you again the next time your are in town. Sincerely, Kimberly Olson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The University Quality Inn is conveniently located right off of US-127, minutes from downtown Lansing, MSU, and within walking distance of 14 restaurants and 70 stores. The University Quality Inn offers rooms that are very spacious, a courtyard where you can enjoy the hotel lounge, indoor pool, hot tub and fitness center. You’ll find that our hotel is a great place to gather with a group or have a relaxing getaway. We offer rooms with luxurious heart shaped Jacuzzis, and comfortable suites for the entire family. We offer special group rates for corporate events and meetings, weddings, sports functions and various other events. Ask us about our special rates for your event. Whether it is for business or pleasure, we are sure you will find just what you need at the University Quality Inn. We offer the utmost in customer service and satisfaction; we are committed to making sure that your event meets all your expectations. ... more   less 

Additional Information about University Quality Inn

Address: 3121 E Grand River Ave, Lansing, MI 48912-4779
Region: United States > Michigan > Ingham County > Lansing
Price Range: ₹ 5,281 - ₹ 11,699 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — University Quality Inn 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
University Quality Hotel Lansing
Quality Inn University
Quality Inn Lansing
Lansing Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from University Quality Inn staff and other travellers.
6 questions
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Detroit, Michigan
over a year ago
Commerce Township, Michigan
over a year ago

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Questions? Get answers from University Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it can be noisy around the pool area, request a room in the back.”
 of 5 bubbles tiredtraveller248, 25 Feb 2017 | Read review
“Live the dream”
 of 5 bubbles V6080HZtylers, 18 Feb 2017 | Read review
“Away from pool area if it is possible”
 of 5 bubbles bardj57, 13 Feb 2017 | Read review
“ask for a fan to block out noise and keep airflow in the room!”
 of 5 bubbles 510breeb, 6 Dec 2016 | Read review
“If you must stay, upper-level facing the pool.”
 of 5 bubbles PFdBk, 1 Nov 2016 | Read review
5 of 5