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Red Roof Inn & Suites - Lake Orion/Auburn Hills

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Red Roof Inn & Suites - Lake Orion\/Auburn Hills
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148 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Start your review of Red Roof Inn & Suites - Lake Orion/Auburn Hills
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Reviewed 1 week ago NEW

For me customer service besides cleanliness is the most important attribute an organization can have. And if Danielle P. Is any indication of how this organization is run. Then there is only one word to describe her. OUTSTANDING!!! Her and Chris her manager were both so very helpful in booking my room. I look forward to meeting them during my...

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Helpful?
Thank Marlin Jr N
Reviewed 2 weeks ago

I feel that this hotel has poor service, Many of the staff were not friendly or accommodating. Needed shower towels in the morning. At 8 AM I went to front desk to get bath towels for 3 of us in the room. I was given smaller towels and told they were bath towels. When I returned a few minutes later...

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2Thank Carol W
Reviewed 2 weeks ago

My granddaughter and I stayed one night because of a widespread power outage. I was on the first floor right across from the stairs, needless to say the night crew was up and down the hallway, talking and slamming the door to the stairs..all night long! There was a dog somewhere that whined and cried ...all night long! I went...

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Helpful?
Thank Cheri R
Marleen A, Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this review

Thank you for taking the time out of your schedule to tell us about your stay at our hotel. I would like to sincerely apologize for these occurrences that happened during your stay with us. This is not a normal thing that happens at our property. Hopefully we can change your mind on coming to stay with us again and...

Reviewed 4 weeks ago

It was ok. There are some simple things they can do to improve. Vacuum the rugs in the room, there was crusted on stuff upon arrival and the bathroom floor felt greasy. Thick dust on light fixture. When opening the curtains the view is of garbage on ground behind the property, it would only take a few minutes for an...

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Helpful?
Thank Lisa S
Marleen A, Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this review

Thank you for taking the time out of your schedule to tell us about your stay at our hotel. I would like to sincerely apologize for these occurrences that happened during your stay with us. This is not a normal thing that happens at our property. Hopefully we can change your mind on coming to stay with us again and...

Michigan
Reviewed 5 weeks ago

Easy place to get to for events at the Palace, and other business that you might have. Rooms were clean, and quiet. Nice pool area, 9 foot deep pool that you hardly find on the road anymore. Front desk was very helpful. Was able to get two rooms next to each other which was nice for my kids and my...

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Helpful?
Thank godogz
Marleen A, Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this review

Thank you for the great review. We're so happy to hear you've had a wonderful experience with us! We'll be looking forward to hosting you and your visitors again in the future! Thank you again for your kind words.

Windber, Pennsylvania
Reviewed 12 March 2017 via mobile

We stayed here because we were leasing another car from Wally Edgar Chevrolet. The room was nice, the whirlpool tub was nice also. .just a little bit small. The bed was actually very comfortable, my husband and I have picky backs and we did not wake up sore the next morning. We did not make it for breakfast. This isn't...

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1Thank Pinnie405
Marleen A, Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this review

Thank you for the great review. We're so happy to hear you've had a wonderful experience with us! We'll be looking forward to hosting you and your visitors again in the future! Thank you again for your kind words.

Reviewed 28 February 2017 via mobile

After staying here over a period of 8 years I will not be back. Six months ago......no pool THERE months ago....No shuttle This time.... NO SHUTTLE, YET AFTER COMPLAINING suddenly they could take us........COST?? $45 FOR THREE OF US. Not the way it has.been all these years

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Helpful?
Thank Mixmaster54
Marleen A, Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this review

Thank you for taking the time out of your schedule to tell us about your stay at our hotel. I would like to sincerely apologize for these occurrences that happened during your stay with us. This is not a normal thing that happens at our property. Hopefully we can change your mind on coming to stay with us again and...

Woodstock, Canada
Reviewed 21 January 2017

They had a coupon in Hotel Coupons.com for $47.99 We went down and asked about using the coupon the worker said she did not think they took that coupon I replied this is a book for Dec to Feb it is valid with your location; she said she would call her manager and see. Then she told me the manager...

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Helpful?
Thank Joanne S
Marleen A, Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this review

Thank you for taking the time out of your schedule to tell us about your stay at our hotel. I would like to sincerely apologize for these occurrences that happened during your stay with us. This is not a normal thing that happens at our property. Hopefully we can change your mind on coming to stay with us again and...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 December 2016 via mobile

We went to a memorial and decided to spend the night. Some friends of ours were there also with their family. We were greeted by Emil and he was fantastic. Excellent service and easy to talk to. If you are looking for an indoor pool for the kids it's a good deal. The restaurant next door was pretty good itself....

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Helpful?
Thank A TripAdvisor Member
Marleen A, Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this review

Thank you for the great review. We're so happy to hear you've had a wonderful experience with us! We'll be looking forward to hosting you and your visitors again in the future! Thank you again for your kind words.

Reviewed 22 November 2016

My stay was three nights this past weekend. I was competing in a dog trial in a neighboring town so the location was convenient. This was my first stay at the Red Roof in Lake Orion and I will be back. The staff were friendly and very accommodating. When the desk clerk became aware that I had to leave for...

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Helpful?
Thank Barb Y
Marleen A, General Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this review

Thank you for the great review. We're so happy to hear you've had a wonderful experience with us! We'll be looking forward to hosting you and your visitors again in the future! Thank you again for your kind words.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Non-Smoking Red Roof Inn & Suites Lake Orion/Auburn Hills features spacious rooms equipped with free WiFi, microwave & refrigerator, and flat screen TVs. Enjoy free breakfast, fitness center, and indoor heated pool as part of your stay. The Palace of Auburn Hills and Olde World Canterbury Village are both within 5 miles of the Red Roof Inn & Suites Lake Orion/Auburn Hills. Many shopping and dining options are also convenient to the hotel. ... more   less 

Additional Information about Red Roof Inn & Suites - Lake Orion/Auburn Hills

Address: 2755 South Lapeer Road, Lake Orion, MI 48360 (Formerly Palace Inn Auburn Hills)
Region: United States > Michigan > Lake Orion
Price Range: ₹ 4,275 - ₹ 7,838 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites - Lake Orion/Auburn Hills 2*
Number of rooms: 76
Reservation Options:
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Also Known As:
Palace Hotel Lake Orion
Best Western Lake Orion
Lake Orion Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites - Lake Orion/Auburn Hills staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Red Roof Inn & Suites - Lake Orion/Auburn Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Danielle P.”
, 17 Apr 2017 | Read review
“Don;t stay on the first floor and check your towels!”
845cherir, 5 Apr 2017 | Read review
“2nd floor quite”
r0seshine, 17 Aug 2016 | Read review
“would never stay here again”
mntgardener, 3 Aug 2016 | Read review
“all rooms have new furniture”
635janeta, 9 Jun 2016 | Read review
5 of 5