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Five of us needed a place to stay when we went to the convention for 3 days. We stayed at the Extended Stay on 29th street. Just a block away, there were numerous places to eat. I paid for 2 rooms for 2 nights, and...More
Date of stay: November 2018
Thank Anna J
Response from 00esa, Manager at Extended Stay America - Grand Rapids - KentwoodResponded 4 weeks ago
Anna, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-appointed suite and had a comfortable stay with us. We value your feedback and look forward to welcoming you back soon.
Wish there was extended stay here in my travel assignment in kalamazoo. And probably if extended stay could lower a little bit more with their monthly rate, more competitive with other inns, then it will be Perfect!
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: February 2018
Response from 00esa, Manager at Extended Stay America - Grand Rapids - KentwoodResponded 10 February 2018
Thank you for being our guest at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon.
Place is ok if you must go cheap. Room was pretty clean. Room had a bit of a musty or Smokey smell when we first entered the room. Bed was ok for a guck night sleep. Did have big fridge and sink with eating area....More
Date of stay: October 2018
Thank T R
Response from 00esa, Manager at Extended Stay America - Grand Rapids - KentwoodResponded 28 October 2018
Although overall you had a pleasant stay with us, we are sorry we missed meeting some of your expectations. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience.
I originally planned to stay there for just three days, but then extended my stay to a week. To begin with, they have a impressive security system, so no unwanted person sneaks in unnoticed. The guys at reception are cool, friendly, and helpful. Both card...More
Date of stay: April 2018
1 Thank sirakshat
Response from 00esa, Manager at Extended Stay America - Grand Rapids - KentwoodResponded 27 May 2018
Siraskshat, thank you for staying at our Extended Stay America and for the feedback. We are pleased to read you were impressed with your suite and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and...More
It was your less than average hotel, it had a full size refrigerator, microwave and hot plate. stayed there 2 nights, served the purpose, the free breakfast was not much of a breakfast all packaged items (muffins).More
Date of stay: May 2018
Response from 00esa, Manager at Extended Stay America - Grand Rapids - KentwoodResponded 8 May 2018
Bill, thank you for staying with us. Although you liked your well-appointed room, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you...More
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those …Moreguests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
If you go to their website and enter the dates you want at any of their properties their website will calculate the daily, weekly or monthly rate. Check for the phrase "Discount applied" if looking for a longer stay. Until... More
If you go to their website and enter the dates you want at any of their properties their website will calculate the daily, weekly or monthly rate. Check for the phrase "Discount applied" if looking for a longer stay. Until recently their rates were wonderful. But now not so much. I think they take about 15% off for a stay of 7 days or more. The grand rapids ESA charged me about $80 (tax and all) for a night. So I am guessing the rate would be about $68 per night for a week stay. But check their website. You can get the actual amount without having to commit to paying for or reserving the room.
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"Rooms on the corners are quieter, and it's overall a quiet place"