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Staybridge Suites Grand Rapids/Kentwood

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Staybridge Suites Grand Rapids\/Kentwood
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107 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Grand Rapids/Kentwood
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Showing 104: English reviews
Bexley, United Kingdom
Reviewed 21 August 2016

We stayed here for a night while driving across the state and were pleasantly surprised at what I'd assumed were just suites aimed at people staying on business. The two room suite was great - really spacious with a kitchenette area (which we didn't use). The beds were comfortable and it was nice to put the kids to bed in...

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Helpful?
Thank BexleyStuart
GuestServices616, General Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

BexleyStuart, We are SO happy to hear that you enjoyed your stay! Please, if you are ever in the area again, pay us a visit! We would love to see you! -Staybridge

Reviewed 11 August 2016 via mobile

This hotel is awesome! The staff is very friendly. We had a two bedroom suite. Plenty of room for 5. The kitchenette was great as well with a full size fridge and stove. We stayed 6 nights. My daughter and friend were at a basketball camp all week and the rest of us lounged around the beautiful outdoor pool. The...

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Helpful?
Thank Brian P
GuestServices616, General Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Brian, What kind words! We so appreciate everything you said and are very happy that you enjoyed your stay! It's great to hear that you'll be back, we look forward to seeing you again!

Akron, Ohio
Reviewed 18 May 2016

Had a 3 night stay with a first floor room located near the elevator. Usually a noisy location but the noise wasn't coming from the hall but from the floor above. If you are a light sleeper you won't be happy. Check in went smoothly and breakfast was fine, no issues with staff. The wireless signal dropped constantly - ended...

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Helpful?
Thank abjphoto
GuestServices616, Front Office Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your sincere review, abjphoto! We appreciate the feedback, and are looking into the issues experienced during your stay. Customer service is out number one goal, and rest assured we will work to correct these issues. We hope you will give us another chance in the future and look forward to welcoming you back. Sincerely, Staybridge Suites Staff

Detroit, Michigan
Reviewed 1 May 2016

We booked a two bedroom, two bath suite for a family trip to Grand Rapids. This hotel was better than I expected based on some of the reviews. I'm particular and do an inspection as soon as I arrive anywhere and will not stay somewhere that isn't very clean and nice. Check in was fast, no problem. Front desk staff...

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Helpful?
Thank debntodd
GuestServices616, Front Office Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your kind review, debntodd! We are thrilled to hear about your experience at our hotel! Our staff works hard to provide the best customer experience and take great pride when guests recognize their work. We appreciate the honest review as well, as we can learn from it and improve our service.We look forward to welcoming you and...

Rockford, Michigan
Reviewed 15 April 2016

I stay regularly at this property and it never disappoints. The staff is always warm and friendly, and the rooms are very clean and nice. i appreciate the nice touches like the kitchen, with dishes and a dishwasher. It is always so pleasant and quiet there. I would highly recommend this hotel, especially for corporate travelers.

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Helpful?
Thank SpartyOn0808
GuestServices616, Front Office Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your review, SpartyOn0808! We appreciate the continued business and are thrilled to hear we keep bringing you back! Our staff works hard and reviews like this are what really motivates us. We hope to continue to see your business in the future, and look forward to welcoming you back. Sincerely, Staybridge Suites Staff

Los Angeles, California
Reviewed 14 April 2016

Located close enough to all the fuss and commotion of 28th street, yet quiet and secluded. Loved the staff, they were friendly and were genuinely caring. I got a full kitchenette, with stove top and full sized fridge. I got a real home like feel from the minute I entered the hotel. A must stay for anyone looking to stay...

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Helpful?
Thank gonzo2408
GuestServices616, Front Office Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your candid review, gonzo2408! Our number one goal is customer satisfaction and our staff takes great pride in knowing our guests were happy with their stay. We are thrilled to hear you enjoyed your stay with us and look forward to welcoming you back on your future visits to Grand Rapids. Sincerely, Staybridge Suites Staff

Grand Blanc, Michigan
Reviewed 29 March 2016

We enjoy staying at Staybridges and this property does not disappoint. This trip, we decided to reserve a whirlpool room. The room was much smaller than anticipated, but adequate. If we were there for more than one night, it would have been crowded. The whirlpool tub was great - filled quickly, stayed hot, and was a comfortable bath. Our room...

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Helpful?
Thank travelingbens
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your sincere review, travelingbens! We are thrilled to hear of your satisfaction not only with the room but with the staff as well. Customer satisfaction is our number one goal and our staff takes great pride in achieving that goal. I will pass along all the kind compliments to our staff. We look forward to welcoming you...

Kuala Lumpur, Malaysia
Reviewed 25 March 2016

Due to budget issue. still choosing Staybridge for business trip. Well, a few improvements I notice as compare to my last trip on Dec-2014. New washing machines and dryers, hotel staff is helpful. I don't have anything missing in the room this time. Only thing I not really comfortable with is when the next room close the door, I can...

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Thank Hooi_Min
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your response of our hotel Hooi_Min! We appreciate the candid feedback. While we are happy to hear that your experience this time was a more positive one, we are still concerned that you experienced some issues with this stay. Rest assured, we are working hard and diligently to insure that we give ever guest the best possible...

Cincinnati, Ohio
Reviewed 28 February 2016

This hotel is a hidden gem. I travel quite often for my job. The bottom line is this hotel is very nice. Very friendly faces and great customer service. My room was clean, spacious, and very comfortable. Although the hotel was very busy it was also very quiet. Loved the complimentary dinner and breakfast. I would highly recommend this place...

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Helpful?
Thank Lindsay B
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you so much for your review of our hotel, Lindsay B! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to welcoming you back in the future. Sincerely, Staybridge Suites Staff

Holt
Reviewed 7 February 2016

Very nice hotel. Rooms clean, spacious and well decorated. We had a king suite. Love the separate bedroom. Space is nicely laid out. Pet fee is reasonable and they don't give you flack about leaving your pet unattended. Our dog is well traveled and a non barker. This us never a problem for us unless the hotel makes an issue....

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Helpful?
Thank SimbaFamily
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you so much for your reviewSimbaFamily! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We are thrilled to hear you enjoyed the little things our hotel has to offer. Customer service is of the up most importance to us and we really appreciate it when guests let us know they...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Michigan's West Coast! The Staybridge Suites Grand Rapids Airport hotel is only 3 miles from the Gerald R Ford International Airport! We are walking distance to dining, shopping at Woodland Mall & Centerpointe Mall, and entertainment at Celebration Cinema. This Grand Rapids hotel is only 10 minutes from downtown, where you'll find Van Andel Arena and Devos Place convention center. Our hotel is located near the ever beautiful Frederik Meijer Gardens. Staybridge guests enjoy a choice of three suite types: King Studio Suites, King One bedroom Suites, and we also have our 2 bedroom/2 bath Suites. All suites feature fully appointed kitchens, a full-sized refrigerator, microwave, coffee maker, dishes, and dishwasher. A complimentary daily hot breakfast buffet that features freshly-made golden malted waffles. We also provide a complimentary evening Sundowner reception Monday-Wednesday, which includes different dinners with many of our other guests. Corporate travelers may also enjoy separate living and work areas complete with Free Wireless Internet, direct dial phone numbers, and voice mail. Get Comfortable at Staybridge Suites Grand Rapids Airport hotel. ... more   less 

Additional Information about Staybridge Suites Grand Rapids/Kentwood

Address: 3000 Lake Eastbrook Blvd SE, Kentwood, MI 49512-1854
Region: United States > Michigan > Kent County > Kentwood
Price Range: ₹ 7,131 - ₹ 12,058 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Grand Rapids/Kentwood 3*
Number of rooms: 94
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Also Known As:
Staybridge Suites Grand Rapids/Kentwood Hotel Grand Rapids
Staybridge Suites Kentwood
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Questions & Answers

Questions? Get answers from Staybridge Suites Grand Rapids/Kentwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor, any side since not near busy street”
Bsnss_Trvlr5, 4 Nov 2016 | Read review
“If you have the option get a room on the top floor and you shouldn't hear footsteps above you.”
abjphoto, 17 May 2016 | Read review
“Some rooms look over the pool/courtyard and some parking lot.”
debntodd, 1 May 2016 | Read review
“Pay a little extra for the One bedroom suite with a king bed, worth it!”
gonzo2408, 14 Apr 2016 | Read review
“All rooms are quiet. Well situated away from the main lobby.”
898glennc, 22 Dec 2015 | Read review
5 of 5