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Staybridge Suites Grand Rapids/Kentwood

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Traveller (13)
Room & Suite (30)
Dining (5)
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Overview
  • Excellent51%
  • Very good25%
  • Average18%
  • Poor4%
  • Terrible2%
Travellers talk about
“free laundry”(5 reviews)
“sky zone”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Offers from Staybridge Suites Grand Rapids/Kentwood
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (116)
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Traveller rating
55
29
21
5
3
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55
29
21
5
3
Show reviews that mention
All reviewsfree laundrysky zonean extended stay hotelgrand rapidsclose to the airporthome away from homesocial hourthree nightsdesk staffflat screen tvcomplimentary breakfastbeds were comfortabledefinitely stay here againbedroomkitchenettestoveshuttle
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1 - 5 of 113 reviews
Reviewed 3 weeks ago

I was there for graduation for Grand Valley with my in-laws.They accommodated every request, including an early check-in. The staff is professional and efficient and the rooms are clean. Just wish it was summer so the outdoor pool and hot tub would be open! I...More

Thank Rosemary M
Response from GuestServices616, Manager at Staybridge Suites Grand Rapids/KentwoodResponded 2 weeks ago

Thank you for your candid feedback regarding your stay with us, Rosemary. We are glad that you were satisfied with your stay here, and that the staff was able to appropriately accommodate your requests. Graduation is a special time in a young adults life, and...More

Hotel's Favourite
Reviewed 23 March 2018

This is an extended stay hotel, and so most of the guests are here for 5-7 days. It has the comfortable feel of a home away from home, with the suites featuring kitchenettes complete with stove, refrigerator, microwave, and dishes. The bed was very comfortable....More

Thank MangoLove
Response from GuestServices616, Manager at Staybridge Suites Grand Rapids/KentwoodResponded 28 March 2018

Thank you, MangoLove for taking the time to review your stay with us.We really appreciate the feedback and are encouraged by your words. We are thrilled that you were able to enjoy all the amenities that our rooms have to offer, specially for long term...More

Reviewed 5 October 2017

I stayed at the Staybridge Suites on my recent business trip to Grand Rapids. The staff was amazing and the hotel was very clean and well maintained. It is set in a nice area with many restaurants close by. I will be back!More

Thank funnybunny230
Response from GuestServices616, Manager at Staybridge Suites Grand Rapids/KentwoodResponded 10 October 2017

Thank you, funnybunny230, for the review regarding your stay with us. We appreciate the feedback and are encouraged by your words. We appreciate the kind words and welcome every guest to also leave feedback. We are glad that you were bale to take advantage of...More

Reviewed 3 October 2017

I have stayed here before but this trip was a bit disappointing. CNN and MSNBC were fuzzy on the television. I asked about it several times but nothing was done. The inside door handle came off-a maintenance issue. I had a security issue as well,...More

Thank Chris F
Response from GuestServices616, Manager at Staybridge Suites Grand Rapids/KentwoodResponded 5 October 2017

Thank you for review, Chris. We appreciate the feedback and are glad that you brought these issues to our staff's attention. Management has been contacted and is working to resolve these issues in a timely manner. We have also contacted Direct TV regarding the channels...More

Reviewed 23 September 2017

I like it. Full size refrigerator, microwave, and stove, dishwasher, king-size bed and HBO! What more could you ask for? Ask for a first floor room. There's a pantry for snacks. I thought they drained the pool and hot tub too soon, but the area...More

Thank SVtravelagent
Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 27 September 2017

Thank you so much for your review of our hotel. We appreciate the feedback and the suggestions and will use these to continue to learn and better our customer service. We hope that you will visit us again in the future. Sincerely, Staybridge Suites Staff

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Airport Transportation
Breakfast included
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
US$ 116 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 116 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (30)
Dining (5)
Pool & Beach (4)
Questions & Answers
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Room Tips
"Upper floors, away from elevator"
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"first floor"
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"top floor, any side since not near busy street"
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"If you have the option get a room on the top floor and you shouldn't hear footsteps above you."
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