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I was extremely pleased with the friendly service I received from not only the Front Desk Representatives, but also the maintenance staff and the Restaurant staff. The Room I was in was PERFECT! I was in a King Room with a Sofa Bed, and was...More
If you are a craft beer enjoyer then you know Kalamazoo is one of the best cities in the country for beer and brew pubs. Our Saturday night getaway had two objectives; enjoy a few brewerys and a hotel pool/hot tub. The hotel met our...More
We stayed the night in a bunkroom that had pool access. This is the second time we have had this room. The room was great! The kids enjoyed the bunk beds and the queen bed was fine for me and my husband. The picnic table...More
The reason I booked this hotel was for the hot tub and pool. We planned a ski trip to the area and knew the hot tub would feel good afterwards. To our disappointment the hot tub was warm at best and the jets didn't work....More
1 Thank KGeebs
Response from IHGService, Guest Relations Manager at Holiday Inn Kalamazoo-WestResponded 16 January 2017
Thank you for leaving a candid review about our hotel on TripAdvisor. It is with utter regret to know that your experience was not as pleasant as it should have been. I am sorry for the disappointments you had with the amenities and...More
Assigned to stay at this hotel for two week business trip. I took most of my clothes on weekend to wash-when I came back to room it had been cleared of all my belongings except an empty disinfecting bottle behind nightstand. When I called front...More
2 Thank timkosusan
Response from IHGService, Guest Relations Manager at Holiday Inn Kalamazoo-WestResponded 22 December 2016
Your business with IHG is valuable and thanks for staying with us during your business trip. I appreciate the time you provided to leave feedback and I am sorry if your experience with us was not as exemplary as it should have been...More
US$ 102 - US$ 202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Non-Smoking Rooms ,
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