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Holiday Inn Kalamazoo-West

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Traveller (66)
Room & Suite (50)
Pool & Beach (10)
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Overview
  • Excellent38%
  • Very good29%
  • Average14%
  • Poor10%
  • Terrible9%
Travellers talk about
“ping pong”(19 reviews)
“pool area”(29 reviews)
“hot tub”(35 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (309)
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Traveller rating
108
91
46
32
29
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108
91
46
32
29
Show reviews that mention
All reviewsping pongpool areahot tubbunk bedsrestaurant staffarcade roomlarge poolpicnic tablesbreakfast buffetfront desk staffhotel managementthe staff was friendly and helpfullittle thingsking roomfitness centerholidomepoolside
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131 - 135 of 306 reviews
Reviewed 25 February 2015

This hotel has all you need in one location. Stayed here as it was suggested for a conference. I was not really aware of the location in regards to getting to where the conference was located, which was Western Michigan University, however, it seemed not...More

Thank ANR113
Reviewed 14 December 2014

Decent hotel for the price and convenient location. Close proximity to US-131 and I-94. Restaurant and bar are not bad. Okay work our facilities. Just off of Stadium drive. A Starbucks across the freeway. It's a hotel.More

Thank Pieter V
Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded 16 December 2014

Pieter V, Thank you for your posting and comments. I would invite you to keep us on your hotel list in future months. Over the course of the next several months, we will be adding new services and amenities. These will be followed by renovations....More

Reviewed 9 December 2014 via mobile

I stayed here on business during the middle of November. Front desk and most personnel were extremely friendly and helpful. The only problem I had was the wait staff at breakfast. They seemed more interested in parties of 4 or more than single customers and...More

Thank OAT1118
Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded 16 December 2014

Oat1118, I apologize that your dining experience was not to your expectation. Please know that we will take this opportunity to impress upon our Food and Beverage team that every guest counts and deserves the same quality and service. We will look forward to your...More

Reviewed 3 December 2014

We stayed Thanksgiving and were treated very well during our one day stay. We had delicious barbacoa tacos at the bar for our holiday meal and then enjoyed the clean pool, ping pong and pinball. The rooms are a little small and there is nothing...More

1  Thank mikeverbic
Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded 8 December 2014

mikeverbic, We are honored to have had you stay with us during Thanksgiving! The FoodZoo has recently been added to the property in an effort to provide quick access to snacks, beverages, and any essential items. Next time you are here, please try the local...More

Reviewed 22 October 2014

We had 2 rooms. The rooms were nice and clean. They were good sized and very clean. The bathrooms were good size as well and we had 2 sinks which was a plus. The check in was fine and all staff were very friendly. We...More

1  Thank Rbuck70
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 101 - US$ 208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 101 - US$ 208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (50)
Pool & Beach (10)
Dining (2)
Questions & Answers
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Room Tips
"All rooms face the pool and play area so it could be a little noisy."
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"Kids enjoyed the bunk beds in the pool side rooms."
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"We enjoyed the pool side rooms but due to noise others may not prefer the first 2 floors."
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"Families may enjoy rooms that are over the atrium. Otherwise stay towards the exits."
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