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Worst Holiday Inn I have ever stayed at. Toilet wasn't bolted down and kept running. The shower curtain barely went inside tub causing water leak and water pressure was poor. A/C in room doesn't work causing room to be too warm.More
2 Thank Adam P
Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded 12 March 2015
I am so disappointed to hear about your experience and would love to have the opportunity to speak with you in more detail. Having a toilet that is in not secure and not functioning properly is certainly a concern. We do strive to...More
I stayed here with my husband and 3 year old niece so she could go swimming we loved the pool and the room we got close to the pool it felt like summer time in winter only thing is for 140 a room they should...More
If you have stayed at a Holiday Inn, then you probably don't need to read any further; this is a typical Holiday Inn.
It has a large, indoor pool, a game room, and a bar/restaurant.
The one downside is that the floor plan is laid...More
Thank Chris O
Response from IHGCare, Guest Relations Manager at Holiday Inn Kalamazoo-WestResponded 20 March 2015
Dear Chris O,
Thank you for taking the time to complete a review on your stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we...More
This hotel has all you need in one location. Stayed here as it was suggested for a conference. I was not really aware of the location in regards to getting to where the conference was located, which was Western Michigan University, however, it seemed not...More
Decent hotel for the price and convenient location. Close proximity to US-131 and I-94. Restaurant and bar are not bad. Okay work our facilities. Just off of Stadium drive. A Starbucks across the freeway. It's a hotel.More
Thank Pieter V
Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded 16 December 2014
Thank you for your posting and comments. I would invite you to keep us on your hotel list in future months. Over the course of the next several months, we will be adding new services and amenities. These will be followed by renovations....More
US$ 88 - US$ 150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
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