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Four Points by Sheraton Kalamazoo

199 reviews
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Traveller (54)
Room & Suite (23)
Pool & Beach (15)
Overview
  • Excellent39%
  • Very good32%
  • Average15%
  • Poor10%
  • Terrible4%
Travellers talk about
“free buffet”(2 reviews)
“overnight stop”(2 reviews)
“airport shuttle”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Four Points by Sheraton Kalamazoo
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (199)Write a Review
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All reviewsfree buffetovernight stopairport shuttleflight was cancelledbreakfast buffetgreat pillowsnice hotelroom was cleangilmore car museumshower wallin room coffeewednesday nightspent one night herewingsfront desk staffoff the highwaybed and pillows
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1 - 5 of 193 reviews
Reviewed 2 days ago

The staff was great. Allowed me for early check in and was super nice and helpful. The room itself-eh. The bathroom was just cleaned but shower looked old and dingy. The bed skirts on both beds had dark brown stains on them. The phone cord...More

Thank Tammy D
Hotel's Favourite
Reviewed 15 January 2018 via mobile

We visited as a group to go skiing and really enjoyed the entertainment both evenings and proximity to the downtown area. All of the staff members were very helpful with their recommendations and we enjoyed each place we visited. Thanks to Stephanie for a quick...More

Thank jacklynrs24
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 17 January 2018

Hi jacklynrs24! I’m happy to hear your group enjoyed your ski trip! Our live music every Wednesday, Friday, and Saturday night is popular with guests and locals alike. I’ll make sure Stephanie sees your great comments. I’m sure you’ll have lots of opportunities to come...More

Reviewed 2 weeks ago via mobile

Upon arrival I was greeted by nice desk people who were very friendly and helpful. I was advised that if I needed a late checkout on my departure date, all I needed to do was call the desk (I wasn’t sure of schedule on Sunday...More

Thank Darric R
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 2 weeks ago

Hi Darric, Thank you for the comments on your recent visit! We know the importance of feedback from our guests, and appreciate you reaching out. I can imagine your frustration with the miscommunication at the front desk, as well as the condition in the room....More

Reviewed 2 weeks ago via mobile

My boyfriend and I stayed for an event at the Wings Center. The woman who checked us in was not very friendly and she offered no help getting us a luggage cart. One elevator was not working so staying on the 4th floor was walking...More

Thank Jen T
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 2 weeks ago

Hello Jen T, Thank you for letting us know about your stay! We value hearing from our guests so we know what we’re doing right and upon what we can improve. I understand how frustrating the elevator situation is, and I apologize it affected your...More

Reviewed 15 January 2018

When my flight was cancelled in Kalamazoo, I again stayed at the 4 Points Sheraton, primarily because they had an airport shuttle. This stay was much better than my previous one. The room was comfortable, the check in/out process was very quick, and having a...More

Thank markabaddon
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 16 January 2018

Hello markabaddon, Thank you so much for the kind review! It’s never fun being stranded when you really just want to get home. I’m happy we were able to provide you with a great stay, and fortuitous that you were here for our weekly Brews...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 114 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Kalamazoo
#10 Business Hotel in Kalamazoo
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 114 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Kalamazoo
#10 Business Hotel in Kalamazoo
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (23)
Pool & Beach (15)
Dining (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
jayem4
2 December 2015|
AnswerShow all 2 answers
Response from Bellaire56 | Reviewed this property |
Ditto on the above answer! Good breakfast - oatmeal bar with toppings, also!
0
Votes
Room Tips
"Request a room not facing the highway"
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"Stay at another hotel that is newer."
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"no tips since I don't know how many rooms have roaches"
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"Well I can really give an opinion except its close to the free way and the noise travels."
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