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Country Inn & Suites By Carlson, Kalamazoo

Country InnsUS$ 108*
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May 7 May 8
1 room 2 adults 0 children
US$ 108*
US$ 108*
US$ 108*
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Country Inn & Suites By Carlson, Kalamazoo
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234 Reviews from our TripAdvisor Community

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Showing 234: English reviews
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Kalamazoo, Michigan
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank jenniferhF1664YW
Hp1912, Front Office Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Beulah, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 11 October 2016

We needed a large block of rooms. The manager made everything work out very smoothly. The breakfast was good, and had plenty of offerings. Never used the pool, so can't speak on that. Hotel is in a nice location just off the highway.

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Helpful?
Thank UPNorthguy41990
About Hotel's Favourite Review
United States
Reviewed 16 March 2017

This hotel is dirty and grouse. The mattress was lumpy and uncomfortable. The hotel is old. The carpet was dirty beyond cleaning -it need to be replaced. The pool was so dirty I did not get in. There was an oder and if I could have found another room some where else I would have left. They printed my receipt...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Sharon S
Hp1912, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for taking the time to write your review. Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

Corunna, Michigan
Reviewed 26 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank E3620UYricharde
Hp1912, Operations Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Rockford, Illinois
Reviewed 26 February 2017 via mobile

Friendly hotel staff. Alicia at the front desk was very helpful with a booking problem. Ended up in a King suite that was nice and spacious. A few positives - nice sitting area in room, comfortable bed and pillows, good smelling soap, 2 tvs in the suite, was a quiet room. A few negatives - hot water in shower lasted...

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Helpful?
Thank juliesreview2
Hp1912, Operations Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping and maintenance staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

Ohio, United States
Reviewed 26 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank J752QEandream
Kalamazoo, Michigan
Reviewed 12 February 2017

Wonderful service.The Front desk crew/staff was very polite and friendly, full of smiles and happy to greet us. We are here on business and it made us feel right at home.. Breakfast options are plentiful. Fitness center being open 24 hrs was a great convenience.Would stay here again!

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Helpful?
Thank wifeytype0786
Hp1912, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you...

Detroit, Michigan
Reviewed 10 February 2017

A dirty room with stains on the sheets, dirty bathroom, finding other people's articles of clothing within the room and dusty. Not a classy advertised fresh hotel I was expecting. I was expecting to walk into a fresh welcoming room after a long day to relax and unwind for the night and I walked into an old empty closet.

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank l0321971
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Hi. It is good to hear from you. We apologize for the cleanliness of your room during your stay. Your feedback will be forwarded to the hotel management to ensure all rooms are up to Country Inn & Suites by Carlson standards. We hope you will give us another chance if you are in the area again.

Portage, MI, United States
Reviewed 7 February 2017

By far the worst hotel to stay at rooms were not clean, shower head had stains, no staff around to check in or out had to wait over 20 mins, housekeepers too busy on cell phones to help, swimming pool was over crowded with kids rough playing and no adults to watch over them. DO NOT STAY HERE!

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank susandH4580KH
Hp1912, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thanks for your comments. I’m very sorry that we failed to meet your expectations in some ways. I’m disappointed that we could not satisfy you, I apologize. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience

Kalamazoo, Michigan
Reviewed 26 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Nesha76

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May 7 May 8
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
At the Country Inn & Suites By Carlson Kalamazoo we try to provide all the comforts and conveniences of home. In-room coffee brewers, refrigerators and microwaves in every room, free wireless Internet, and a newspaper to start your day, we have all the little things you need, just right for you. All of our guests receive a Complimentary Continental Breakfast. Our breakfast offers an array of items including but not limited to hot items such as; Belgium waffles, breakfast meats, eggs, french toast, biscuits and gravy and oatmeal. We also provide a spread of served cold items that are enjoyable even while on the go. This includes; fresh fruit, cereal, yogurt, muffins, doughnuts, bagels and cream cheese. Cold beverages such as juice and milk are available during breakfast hours only while hot items such as coffee and assorted teas are available to guests around the clock. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Kalamazoo

Address: 1912 E Kilgore Service Rd, Kalamazoo, MI 49002-1732
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: ₹ 6,024 - ₹ 11,336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Kalamazoo 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Country Inn Kalamazoo
Kalamazoo Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Kalamazoo staff and other travellers.
1 question
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Albion, Michigan
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Kalamazoo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the place entirely.”
24margarete, 16 Nov 2016 | Read review
“for $132.00 you can find a better place.”
duaney2013, 22 Aug 2016 | Read review
“Sign up for club Carlson, the perks are great.”
trissyp2015, 5 Apr 2016 | Read review
“A second floor room will ensure you don't hear someone walking on your ceiling.”
572carlp, 15 Oct 2015 | Read review
“Utilize the staff for your concerns, they are great at solving problems.”
trissyp2015, 15 Apr 2015 | Read review
5 of 5
Country Inns
US$ 108* /night
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TravelocityUS$ 108
Expedia.comUS$ 108
TripAdvisorUS$ 108
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Prices are for 1 room, 2 adults
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