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Red Roof Inn Kalamazoo West - Western Michigan U

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Red Roof Inn Kalamazoo West - Western Michigan U
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346 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Kalamazoo West - Western Michigan U
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Showing 346: English reviews
Cheboygan, Michigan
Reviewed 11 September 2015

Not only was the room clean they really mean pet friendly.....no charge for pets. We loved that the room did not have carpeting and had modern decor. Great value it is located near all kinds of shopping and restaurants. Easy access to I94 and 131.

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Helpful?
Thank carolelynn101
Heather B, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Let me take this opportunity to thank you for your recent stay with us at the Red Roof Inn West. Your valuable feedback and comments concerning our facilities are more than appreciated and I will definitely share your personal experiences with my colleagues directly. Heather Bennett General Manager

Flint, Michigan
Reviewed 5 September 2015

I came through town for a funeral with my family. We arrived at 10PM checked into our rooms. Although we reserved deluxe rooms with fridge/microwave we were put in doubles. I asked my for rooms on the first floor with handicap access for my 78 year old grandmother - they put us in an out building with cement steps and...

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Helpful?
1Thank DeanPhilips
Heather B, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

I am so very sorry for the loss of your loved one. During such a time the last thing you should have to worry about is your hotel. I am want to apologize that we did not provide you with the best accommodations. Thank you for bringing your concerns to my attention it is only through review like yours that...

Reviewed 3 September 2015 via mobile

I was trying to do a 30 year reunion with friends on the cheap. The price was right but I had never stayed at a RRI. Well I'll never NOT stay at a RRI. An amazing room and a perfect location. Life's way more fun when it's affordable......in my opinion anyway.

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Helpful?
1Thank David W
Heather B, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you so much for the great review. We appreciate your business and look forward to seeing you when you are here for your next reunion.

Reviewed 29 August 2015

The accommodations were just fine. Nothing to brag about. Cheapest place in town, so there were some kids partying near us. But, that is to be expected. Nothing too crazy, though. Clean room, towels, and sheets. I would stay again when all I need is a bed for the night.

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Helpful?
1Thank Alexander T
Heather B, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.

Marathon, Florida
Reviewed 29 August 2015

The night I stayed there there were parties all night long, the management seemed to not care. The rooms are less than clean and not nice, damage was done to my personal property by hotel guest and nothing was done. 3rd world people running the front desk leave a lot to be desired.

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Helpful?
1Thank northerntraveler927
Heather B, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Per your comments, I am very concerned about your stay. We do not tolerate a party type environment here and will not...

Reviewed 11 August 2015 via mobile

I'm not much for writing reviews but I felt compelled to do so this time. This place is a little piece of heaven. Everything from the staff.... to the rooms... to the appearance inside and out...is wonderful. All of the staff are above and beyond duty kind of people. The rooms are clean and the bathroom linens are nice and...

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Helpful?
Thank christi3361
Heather B, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you very much for the amazing review.

Midland, Michigan
Reviewed 10 August 2015

Stayed here Saturday night, booked through Trip Advisor, room with a king bed. Stayed here a long time ago and as best as I can remember it appears almost everything has been updated. We only had one complaint, floors appear to be a laminate and they needed a good cleaning, ended up with the bottom of our feet getting dirty...

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Helpful?
Thank Will221
Heather B, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you very much for your review.

East Syracuse, New York
Reviewed 7 August 2015

Had no problems during check-in or out. Upgraded room to have micro/fridge, only A $5.00 charge. Room #117. Furnishing were a King comfortable bed & four pillows. On each side of bed are self like structures with one having three electrical outlets Three drawer cabinet with flat screen television-40 channels. Writing desk with lamp-three outlets-& swivel chair. Coffee maker, luggage...

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Helpful?
3Thank Jack L
Heather B, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you very the very detailed response.

Boston, Massachusetts
Reviewed 4 August 2015

I stay here every year in July,August,and sept at least one night every other week for the three months and have been very happy with the staff,room,location and rate....very clean and comfortable rooms.close to shopping and good food nearby.......

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Helpful?
1Thank William G
Heather B, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank your for the great review.

Toronto, Canada
Reviewed 3 August 2015

It was the first August weekend and several other nearby hotels were sold out. I’ve never stayed at a Red Roof Inn and thought I’d give it a try – it was late and had just driven a long way from Toronto. It turned out to be one of the weirdest experiences at a hotel I've ever had, and despite...

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Helpful?
2Thank Colin F
Heather B, Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you so much for your recent review of your recent stay it is due to these constructive comments that we are able to improve. First and foremost I would like to apologize you’re the horrible experience you encountered here. I have recently taken over the property as the General Manager a week ago and I can assure you that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Kalamazoo West - Western Michigan U

Address: 5425 W Michigan Ave, Kalamazoo, MI 49009-1907
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: ₹ 3,732 - ₹ 5,892 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Kalamazoo West - Western Michigan U 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Kalamazoo West Hotel Kalamazoo
Kalamazoo Red Roof Inn
Hotel Style:
#3 Best Value Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Kalamazoo West - Western Michigan U staff and other travellers.
3 questions
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over a year ago
Jackson, Michigan
over a year ago

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Questions? Get answers from Red Roof Inn Kalamazoo West - Western Michigan U staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you can afford an extra $50/night, stay at an alternative upscale hotel.”
 of 5 bubbles davidaN9648BO, 5 Jan 2017 | Read review
“There are rooms available with microwave for a slightly higher price.”
 of 5 bubbles Datakat, 14 Nov 2016 | Read review
“Ask for amenities before booking.”
 of 5 bubbles lorriewilken, 23 Sep 2016 | Read review
“There are no smoke free rooms at this hotel. Guests and staff smoke in the doorways and leave butts on the ground.”
 of 5 bubbles LauriHoward, 15 Sep 2016 | Read review
“back building facing side street”
 of 5 bubbles teddygrit, 7 Sep 2016 | Read review
5 of 5