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Red Roof Inn Kalamazoo West - Western Michigan U

370 reviews
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Traveller (20)
Room & Suite (52)
Overview
  • Excellent48%
  • Very good25%
  • Average11%
  • Poor6%
  • Terrible10%
Travellers talk about
“front desk”(82 reviews)
“kalamazoo west”(12 reviews)
“dog show”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (370)Write a Review
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81 - 85 of 370 reviews
Reviewed 6 January 2016 via mobile

The place was filthy, there was blood and urine all over the toilet seat...the staff was very rude. An 18 year old boy was murdered here the night that we stayed (we heard the screaming and everything) and when we nicely asked for a refund,...More

1  Thank Melina M
Response from AKuhens12, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 9 January 2016

Melina M, I am deeply sorry to hear that you where staying at our hotel when this tragic incident happened. Unfortunately, we are not able to issue a refund for incidents beyond our control. We would have been more then happy to accommodate you by...More

Reviewed 29 December 2015

I've been staying at this location for quite awhile, so I frequently check out the Tripadvisor reviews for this hotel. I felt the need to submit a review because I am seeing a lot of really negative reviews. My experience of this hotel has been...More

Thank Justin K
Response from AKuhens12, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 31 December 2015

Dear Justin K, I would like to say thank you for taking your time to review our property, As I know your time is valuable. It is great to hear such positive feed back from our valued costumers. Once again thank you so much for...More

Reviewed 28 December 2015 via mobile

Stayed here due to working in Kalamazoo. Everything is clean and I plan on staying here when I work in this area. Great rates and very friendly staff. Amanda K. seems to be very helpful! I like the little office area in my room, makes...More

Thank David L
Response from AKuhens12, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 31 December 2015

Dear David L, Thank you so much for taking your valued time to give our hotel an honest review. We love to hear positive responses from our guest, this insures us that we are taking the proper steps to becoming a better hotel. Once again...More

Reviewed 15 December 2015 via mobile

I have stayed at this hotel several times and every single time there has been issues with the staff . 3 of the times that I have stayed there I have encountered bed bugs. I have witnessed prostitution solicitation in the parking lot. I stayed...More

Thank Sarah J
Response from AKuhens12, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 18 December 2015

Dear, sarah J, I am so sorry you have experienced issues with the staff. As a General Manager, I constantly look for candidates that will improve the caliber of the service provided to our guests. I also take illegal activity and pest issues very seriously....More

Reviewed 9 December 2015

You get what you pay for. I paid $49 for a double room for one night. The room was clean, bed was comfy, there were no loud noises outside my room. There is no amazing continental breakfast but again this is what you pay for....More

Thank Jordan H
Response from AKuhens12, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 11 December 2015

Dear Jordan H Thank you for taking your time to review our property as we know your time is valuable. I am glad to hear that we were able to accommodate your needs, by giving you a safe, clean, and reasonable priced room. We want...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$ 55 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 55 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (20)
Room & Suite (52)
Questions & Answers
Ask a question
Maurice M
9 December 2015|
AnswerShow all 4 answers
Response from Alyssa M | Property representative |
Hello, Yes our location does offer cash a s method of payment!
0
Votes
Tweenk1978
23 August 2015|
AnswerShow all 4 answers
Response from Alyssa M | Property representative |
no
0
Votes
Stacy S
4 January 2015|
AnswerShow all 6 answers
Response from Alyssa M | Property representative |
No absolutely not, there is no charge for pets whatsoever. We love having our guests able to bring their pets with them when traveling. If you bring in the animals to the front lobby or even mention you have a pet with you... More
0
Votes
Room Tips
"We had two rooms and they both had the same problems."
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"Ask for fridge, if necessary - specify 1st floor if stairs an issue"
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"There a couple of different buildings - exterior doors and stairs. You can park in front of your room..."
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"If you can afford an extra $50/night, stay at an alternative upscale hotel."
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