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Red Roof Inn Kalamazoo West - Western Michigan U

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Traveller (29)
Room & Suite (59)
Overview
  • Excellent48%
  • Very good25%
  • Average11%
  • Poor6%
  • Terrible10%
Travellers talk about
“front desk”(83 reviews)
“kalamazoo west”(12 reviews)
“dog show”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (373)
There are newer reviews for Red Roof Inn Kalamazoo West - Western Michigan U
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All reviewsfront deskkalamazoo westdog showroom was cleanrefrigerator and microwaveone night staymotelredroofdryerhighwayfihousekeepingcollegeinns
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131 - 135 of 373 reviews
Reviewed 9 June 2015

The front desk staff was friendly and appeared professional. However she sent us to a room that either was not yet clean or possibly was still occupied by someone else. Once we got that straightened out the room we had was tolerable. Although all the...More

Thank Dan G
Response from Erica S, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 27 June 2015

Thank you for taking the time to write a review regarding your stay at our inn. I would like to apologize for any inconvenience you encountered during your stay. We strive to impress our guests, but clearly we came up short. I have shared your...More

Reviewed 2 June 2015

The staff was very friendly and helpful. The room was fairly clean, but it is a pet-friendly hotel and the room smelled like a wet dog. There were no coffee makers in the rooms, but there was coffee and apples in the lobby. The rooms...More

Thank darcoates
Reviewed 30 May 2015

Spent two nights at this location while attending a dog show in Kalamazoo. It was clean, not fancy, inexpensive. Very close to the interstate but just down the street from mall shopping with a Marshalls etc. Costco a few blocks away in the other direction....More

Thank Baywolf867
Response from Erica S, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 27 June 2015

Thank you for taking the time to write a review regarding your stay at our inn. I would like to apologize for any inconvenience you encountered during your stay. We strive to impress our guests, but clearly we came up short. I have shared your...More

Reviewed 15 May 2015

Let me start by saying something positive: The employees in the lobby were very friendly and accommodating. There seems to be a disconnect, however, when it comes to the cleaning staff. The first room I was given was disgusting. The floor was sticky, the toilet...More

Thank Kathleen J
Response from Erica S, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 17 May 2015

Dear Kathleen J, Thank you for sharing details from your stay that give us opportunities for improvement. Rest assured that I have shared this with our housekeeping department. We will address your the issues you have encountered to ensure that we continue to perform at...More

Reviewed 15 May 2015

I came to Kalamazoo for a professional conference and chose this hotel since it was listed as one that gave a conference rate. I was glad to get a room with two beds because, when I pulled the covers back on one bed, I noticed...More

Thank Kevin P
Response from Erica S, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 16 May 2015

Dear Kevin P, Thank you so much your review. I am sorry you were disappointed with your stay, and I apologize for any inconveniences you may have experienced. I am delighted to hear you were pleased with the service our front desk staff was able...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$ 60 - US$ 94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Kalamazoo
Room types
Non-Smoking Rooms
Details
Price range
US$ 60 - US$ 94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Kalamazoo
Room types
Non-Smoking Rooms
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Traveller (29)
Room & Suite (59)
Questions & Answers
Ask a question
Maurice M
9 December 2015|
AnswerShow all 4 answers
Response from Alyssa M | Property representative |
Hello, Yes our location does offer cash a s method of payment!
0
Votes
Tweenk1978
23 August 2015|
AnswerShow all 4 answers
Response from Alyssa M | Property representative |
no
0
Votes
Stacy S
4 January 2015|
AnswerShow all 6 answers
Response from Alyssa M | Property representative |
No absolutely not, there is no charge for pets whatsoever. We love having our guests able to bring their pets with them when traveling. If you bring in the animals to the front lobby or even mention you have a pet with you... More
0
Votes
Room Tips
"We had two rooms and they both had the same problems."
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"Ask for fridge, if necessary - specify 1st floor if stairs an issue"
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"There a couple of different buildings - exterior doors and stairs. You can park in front of your room..."
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"If you can afford an extra $50/night, stay at an alternative upscale hotel."
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