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Holiday Inn Express & Suites Kalamazoo

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Holiday Inn Express & Suites Kalamazoo
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172 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Kalamazoo
See the most recent reviews
Showing 171: English reviews
Baltimore, Maryland
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 8 September 2016 via mobile

We stayed at this hotel last night while passing thru Kalamazoo. It was ok. Overall, it's not a new hotel and shows some wear. The room itself was exactly what you'd expect. Microwave, Keurig, & fridge were included. The bed was fine, although the linens were very worn. Of note, there was only 1 slow elevator for the hotel. Also,... More 

Thank MelicitaB
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Dear MelicitaB, Thank you for posting a review of our property and for choosing to stay with us. I appreciate the kind remarks regarding our hotel location and room amenities like the microwave and fridge. However, I am sorry to learn that you were disappointed with your stay due to the linen condition and slow elevator, as we always strive... More 

Irvine, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 September 2016

Attended a wedding in Kalamazoo in August, with many family members staying at this property. Have to say I was disappointed overall. Staff was very friendly, but the room was musty smelling, and the bed not terribly comfortable. Housekeeping neglected to refresh the shampoo and other toiletry items in the bathroom, and the coffee for the coffee maker. Front desk... More 

Thank David P
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Dear David P, Thank you for taking the time to share your experience regarding your recent stay. I am happy that our location worked for your travel needs and that you found our staff friendly. However, I am sorry to hear that you did not fully enjoy your time in our hotel. We sincerely apologize if we fell below your... More 

Dearborn, Michigan
Level Contributor
3 reviews
Reviewed 19 August 2016

The hotel was fine and quiet the staff was VERY friendly and accommodating on all levels. They had a good breakfast in the morning, however miss the waffle machine the pancake machine is not too good. LOL. The rooms and amenities were nicely appointed with a large bathroom. The rooms cleanliness was ok, but they could use some extra care... More 

Thank Travelingwithus2016
janplusthree, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Thank you for the great comments. I will see what we can do about the waffle machine. Cone back and see us soon. More 

Thousand Oaks, CA
Level Contributor
141 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 13 August 2016 via mobile

Had to get a hotel late on a Friday night as my flight was cancelled. I called and Polly took care of the booking. I was hoping for a shuttle from the airport but they don't have one. Took uber, only about 10" away. Polly checked me in and gave me a free upgrade to a king suite without my... More 

Thank eabarrdvm
janplusthree, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Thank you very much! Polly is a great employee and we are proud she is part of our work family. More 

Kalamazoo, Michigan
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 August 2016 via mobile

This is a great all around hotel! Great for families, business, and relaxing. This hotel is very clean! I will say its one of the cleanest i have been at. The desk area is very inviting. The desk staff are all very friendly. They will go above and beyond there duties. They great you. Y your name when you return... More 

Thank Kim D
janplusthree, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Thank you very much! We are delighted you enjoyed your stay with us. We strive every day yo make each guests stay the best ever. I hope we see you again soon at the Holiday Inn Express & Suites Kalamazoo. More 

Houston, Texas
Level Contributor
278 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 3 August 2016 via mobile

This place was an ok spot to stay in while visiting the area. It was a full service hotel, but housekeeping was very lax and attention to detail neglect was everywhere. A sincere attempt by staff to be helpful was in full play. But when you travel for a living, it's obvious which properties lack talent and the news that... More 

Thank Ikeamillion
janplusthree, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

I am sincerly sorry that you did not enjoy the Holiday Inn Express and Suites while you were in Kalamazoo. We however, are a limited service hotel and not a full service hotel. We would appreciate the opportunity to talk with you personally about your recent stay. More 

Hilton Head, South Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2016

Family reunion brought us to Kalamazoo. We had 4 rooms for our family (including our kids and grandchildren). Everything was perfect. All rooms were together. Staff was friendly and helpful. Great breakfast. Clean, well appointed rooms.

Thank Bill A
Ontario, Canada
Level Contributor
132 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 12 July 2016

We stayed at this hotel with our hockey team and it was very nice. The room was clean and the beds comfortable. It was close the Wing's Event Centre which was convenient. The complimentary breakfast was very good for being included in our stay.

Thank Panther67
Winnipeg, Canada
1 review
Reviewed 9 July 2016

We spent the night there on 15 Apr 2016 and were very pleased. However, our stay on 2 July 2016 was a disappointment. The check in was very slow and they refused to honor the AAA/CAA or seniors discount as we were "walk in" traffic. This was not the case on our previous visit. We were given a handicap room... More 

Thank susan t
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Dear susan t, Thank you for submitting your review of our hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry that to hear that your stay this time was not as outstanding compared to your previous visits.... More 

Greenwood, Indiana
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 July 2016

We were in Kalamazoo for one night for a family event. Several of us stayed at this hotel and were very pleased with the rooms. A gentleman who I assume is the manager, greeted us the evening of our stay and was in the breakfast room working the next morning. Definitely hands-on management. Very friendly staff. Also noticed that the... More 

Thank mpearl2012

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All Management Photos (57)
Hotel & Grounds (30)
Room/Suite (10)
Bathroom (4)
Business Centre/Function Rooms (2)
Pool/Beach Area (1)
Dining (2)
Other (8)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We are only minutes from downtown, K-Wings Stadium, Kalamazoo County Expo Center and Fairgrounds as well as the awesome full-motion flight simulators at the Kalamazoo Air Zoo. All our guests enjoy our complimentary Express Start Breakfast. Enjoy warm buttermilk biscuits, one fluffy egg selection, sizzling meat selections, and our trademark mouth-watering cinnamon rolls. Don't forget our one of a kind pancake machine and multiple healthy start options such as yogurt and oatmeal. Our spacious guest rooms feature access to Charter Cable with many HD channels including HBO for your viewing pleasure. We offer free and fast Internet as well as 24 hour access to our business center. Businesses near hotel: Eaton, Consumers Energy, Stryker, Pfizer, as well as Bronson and Borgess Medical Centers. Attractions near hotel: Firekeeper's Casino, The Miller Auditorium, The Crossroads Mall, Kalamazoo County Fairgrounds, Air Zoo, Kalamazoo Institute of the Arts, Kalamazoo Valley Museum, Kalamazoo College and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites in Kalamazoo. ... more   less 

Additional Information about Holiday Inn Express & Suites Kalamazoo

Address: 3630 E Cork St, Kalamazoo, MI 49001-4645
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: ₹ 6,224 - ₹ 9,917 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Kalamazoo 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express Kalamazoo Hotel Kalamazoo
Holiday Inn Kalamazoo
Kalamazoo Holiday Inn
Hotel Style:
#2 Romantic Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Kalamazoo staff and other travellers.
4 questions
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Ligonier, Indiana
1 month ago
Tinley Park, Illinois
5 months ago
Tinley Park, Illinois
5 months ago

See all questions (4)

Questions? Get answers from Holiday Inn Express & Suites Kalamazoo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find out if the band is playing next door and get a room on the highway side of the hotel. Highway traffic is quiet compared to the band.”
 of 5 bubbles troymitraveler, 15 Nov 2016 | Read review
“Take a room that faces away from the freeway and roundabouts. Noise and headlights are annoying.”
 of 5 bubbles KevinGault, 10 Nov 2016 | Read review
“The top floor was very quite.”
 of 5 bubbles 623perryp, 18 Sep 2016 | Read review
“I would suggest a room away from elevator and ice machine as other guests can get noisy in those areas.”
 of 5 bubbles janeg739, 15 Sep 2016 | Read review
“Good access to interstate.”
 of 5 bubbles 453susant, 9 Jul 2016 | Read review
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