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Fairfield Inn & Suites Jackson

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Fairfield Inn & Suites Jackson
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99 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Reviewed 3 weeks ago

I asked for a Noon check-in and at 12:30 I was at the front desk....after providing ID. I was off to my room...upgraded to a Business Suite...I liked that my suite was across from the elevator and pleased at how quietly the elevator operated....I came early so I could rest for our evening Bowling at Airport Bowl. After midnight when...

Thank Melvin B
Reviewed 3 weeks ago

This was my first choice for accommodations because of positive past experiences. Again, I was not disappointed. Missy at the front desk remembered me and welcomed me. That is a great feeling! Everything was fine except for one small thing that was easily remedied. Don't fail to enjoy the breakfast; the lady (and I truly apologize for not recalling her...

Thank Margaret E
Seattle, Washington
Reviewed 10 March 2017

Great value for the price. Clean big room and nice breakfast, with fruit, waffles, eggs and bacon, breads, juices, and coffee. Good location, close to the freeway. This is where most of the hotels are and I think I got lucky and pick the better one.

Thank Pelolo
Midland, Michigan
Reviewed 20 November 2016 via mobile

At nearly $200 for a room that would be considered small by Microtel standards, this had to be one of the costliest $/sq. ft. rooms we've ever visited. We had the third floor room adjacent to, and sharing space with, the elevator - and this on a night the hotel was not full and we were the first check-in of...

Thank Richard M
TMIHospitality1, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Richard M, Thank you for reviewing the Fairfield Inn & Suites Jackson. I'm very sorry that the size of your room did not meet your expectations and that this led to an overall dissatisfaction of our hotel. We appreciate your feedback and would love for you to try one of our other rooms, that might better meet your needs,...

Reviewed 22 October 2016

We stayed here for one night in October 2016. Staff was friendly, but seemed new and unsure of themselves at the reception desk. Standard Fairfield room of average size, nothing special, but did have a microwave and mini fridge. Sink is separate from the toilet and shower. Great water pressure in the shower. Ask for a room in the back...

Thank lithlith
Detroit, Michigan
Reviewed 19 October 2016

from the employees to the room everything is clean and well kept Breakfast was amazing coffee was always available . We had a room with 2 queen beds and it also has a frig & microwave which is very helpful

Thank jmclaughlin1940
Managua, Managua, Nicaragua
Reviewed 18 October 2016

The staff here are very friendly, especially the woman who takes care of the breakfast area in the morning (forgot her name). The rooms are comfortable - bed, amenities, temperature, etc. The breakfast bar is good - plenty of hot items and good coffee. Definitely worth a stay on another occasion.

Thank ElChele_13
Reviewed 11 September 2016

Great place to stay. We were very happy with our room. Nicely decorated and comfortable bed. Room had tall ceilings and was spacious. Breakfast was offered 6-10am on the weekend. Has an elevator for higher floors. This hotel was nicer than some of the.other surrounding ones for the same price. We will be coming back when we visit again.

Thank karenjn80
Indianapolis, Indiana
Reviewed 30 August 2016

The room seemed clean and was comfortable but had a very stale / mildew type smell. We arrived at the hotel early and I had to check in on an app because the only person at the front desk wasn't authorized?? to check people in. She was really nice and we got everything we needed, but it was a little...

Thank maxxiep
TMIHospitality1, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Maxxiep, Thank you for taking time to review the Fairfield Inn & Suites Jackson. I am glad to hear you had a clean and comfortable stay. However, I do apologize that you experienced a lingering odor in the room, as that certainly does not sound pleasant. This is an issue that I will address with our housekeeping team to...

Tecumseh, Michigan, United States
Reviewed 15 August 2016

My wife and I booked a single night at Fairfield Inn for Friday 7/22 at a rate of $133.18. We checked out Saturday morning the receipt showed $133.18. On Monday 7/25 I noticed that there were two charges pending from Fairfield $110 & $160, neither were the agreed upon rate. So I called twice on 7/25 and was assured both...

Thank Joseph M
TMIHospitality1, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Joseph M, Thank you for your review. Once again, we're very sorry for the trouble that was caused by our systems incorrectly billing you. We also understand how frustrating it was having to wait for the bank to release the funds back into your account. We can only imagine how it must have felt like an eternity in a...

24 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
Pool/Beach Area (2)
Dining (2)
Business Centre/Function Rooms (2)
Room/Suite (10)
Other (4)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located only 7 minutes from Jackson County Airport, our hotel is a convenient stay for both business and leisure travelers in the Jackson, MI area. We are surrounded by a variety of restaurants, attractions, and things to do in Jackson, MI. Nascar fans will find out hotel is a 20 minute drive from Michigan International Speedway. Near local shopping at the Westwood Mall and outdoor adventures such as Cascade Falls, there is never a shortage of activities for visitors to Jackson, MI. Our Marriott hotel strives to provide guests with everything they need to make their stay as comfortable as possible. We provide free WiFi, access to our on-site fitness center, a business center, pool & hot tub. Each morning guests are greeted with a complimentary breakfast featuring hot and healthy options to start your day off right. Marriott Rewards members will earn points while staying at our Jackson, MI hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Jackson

Address: 2395 Shirley Drive, Jackson, MI 49202
Region: United States > Michigan > Jackson
Price Range: ₹ 7,390 - ₹ 13,549 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jackson 2.5*
Number of rooms: 57
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Also Known As:
Fairfield Inn Jackson Hotel Jackson
Fairfield Jackson
Jackson Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Jackson staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everyone's said their room was great...”
melvinb331, 4 Apr 2017 | Read review
“Top floor in a corner my have less noise?”
CampyHapper, 29 May 2016 | Read review
“first floor rooms offer very easy access”
scotd258, 21 Apr 2016 | Read review
“Just tell them what you need; they will supply.”
24margarete, 18 Nov 2015 | Read review
“Stay somewhere else”
west_suburbia, 23 Aug 2015 | Read review
5 of 5