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BEST WESTERN PLUS Holland Inn & Suites

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329 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Holland Inn & Suites
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Showing 325: English reviews
Reviewed 22 September 2016 via mobile

The room was very clean, the staff was incredibly friendly and helpful, and the breakfast was delicious. I would highly recommend this to a friend, and I would gladly stay at this hotel again! I didn't have a single complaint!

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Helpful?
Thank Dillon M
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear Dillon M Thank you for your amazing “5” star review. Thank you for the compliment regarding how “very” clean our guest rooms are and how “delicious” breakfast was. Thank you for recognizing the efforts of our staff. It really means a lot when a guest notices our customer friendly staff. I will make sure to share with them your...

Farmington Hills, Michigan
Reviewed 13 September 2016

A lot of smaller (unrelated) issues made this stay an unpleasant one. Arrived at 3:05 pm and had reservations for two rooms. First thing I was told by front desk is "oh, those rooms are not ready". Then she proceeds to actually check the computer, and asks a co-worker to "go check if the rooms are ready..." and turns out...

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Helpful?
2Thank adkx
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear Adkx Thank you for the candid feedback. First I would like to say on behalf of the entire staff her at the Best Western Plus, we apologize for any inconvenience we might have caused you during your stay with us. It is very disheartening to hear that you were not impressed with your stay at our location. We really...

Reviewed 12 September 2016

Stayed 2 nights. Breakfast was standard fare. Room was very nice, updated carpet, pillows, bed was comfy. Staff was very pleasant and helpful. Pool was excellent and warm. Hot tub was not open, but didn't care. Everything nearby and even walkable. Beach close. My only compliant was the bathtub as others in reviews have noted. They tub was gross and...

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Helpful?
Thank Cynthia E
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear Cynthia E Thank you for your review. I appreciate you taking the time to let us know about your experience. We strive to provide excellent service to our guest. I would like to take this time to say thank you for giving us such a wonderful compliment regarding our comfortable guest room amenities, the location of the hotel and...

Reviewed 8 September 2016

When we first arrived our key wasn't working to our outside door (the room next door had a working outside door). We had to go in and use the inside door. Inconvenient, but when we got in our room it was clean and the beds were comfy. The carpet, linens, and decorations were all new and modern looking. The light...

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Helpful?
1Thank Kara C
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear Kara C. First I would like to say thank you for staying at our hotel. We were thrilled to read such a great compliment regarding the cleanliness and maintenance of the hotel. It is always exciting to read that a guest found the hotel and guest rooms to be clean and comfortable. I would like to apologize on behalf...

Reviewed 8 September 2016 via mobile

I read a lot of the reviews and a lot where really negative and I am not sure why. It was clean and well kept . The pool was nice and they even had some hammocks on the back patio . A good deal for the money and breakfast had a lot to offer . I say stay and enjoy...

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Helpful?
Thank Angela D
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear Angela D., Thank you so much for such a positive review. We can’t thank you enough for the positive comments regarding how clean and well kept our hotel was during your visit. We really do take pride in the cleanliness and appearance of our hotel. I was so delighted to hear that you were able to utilize many of...

Ludington
Reviewed 7 September 2016

The hotel was clean, the staff was very courteous and helpful. The pool needed some cleaning but considering it was Labor Day weekend and we checked in on a Monday night, there probably wasn't time as it sounded like the check in clerk was the only one on duty at that time of night.

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Helpful?
Thank 693trudieb
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear 693trudieb Thank you for your review. Thanks for the positive comments regarding our “very” courteous and helpful staff. It really means a lot when a guest recognizes the efforts of our staff and takes the time to say thanks. I would like to take this time to apologize that the pool was a little dirty during your visit. We...

Chicago, Illinois
Reviewed 3 September 2016

This hotel felt and looked nice and had excellent service. The lobby, hallways, and room were all 100% clean. I felt like I was somewhere pricier. There was an issue with being assigned the wrong room, but this was the fault of Booking.com. The receptionist did all she could to rectify this, and I left the hotel happy. It was...

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Helpful?
Thank Muhammad M
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Muhammad M. Thank you for your wonderful comments. Thank you for the compliment regarding the “100%” clean lobby, hallways and guest rooms were during your visit. We take pride in our appearance and guest satisfaction is very important to us. Thank you for the positive mention regarding our location, I agree our hotel is in a great location and only...

Charleston
Reviewed 25 August 2016

Had a good experience right off the bat with check-in. It was efficient and the receptionist was friendly and polite. The King-Jr. Suite was more than adequate and it was very clean and inviting. The breakfast buffet was the typical food that you would find at these hotels but it was tasty and more than enough to start our day...

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Helpful?
Thank Bart S
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear Bart S. Thanks for the review on trip advisor. We appreciate your positive comments regarding our hotel. Thank you for the compliments regarding our “efficient, friendly and polite” staff members and how sweet and helpful Natalie was upon checkout. I also would like to sincerely apologize for the inconvenience we might have caused you, regarding the issue with the...

Listowel, Canada
Reviewed 25 August 2016

Touring Michigan .Only stayed 1 night The outside of the building was very welcoming with well manicured grounds & flowerbeds,Upon check-in the desk clerk was very helpful & we were checked in very quickly. The room was very clean & it had all the ammenities that we required( as my wife is very picky) Comfy beds & no street noise...

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Helpful?
Thank Don R
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Dear Don R WOW, Thanks for the 4 star review. Thank you for noticing our well maintained grounds and flowerbeds, we really do take pride in our appearance and it is really awesome when a guest makes a positive mention on how great it looks. Thanks for the compliment regarding our very helpful staff. I am personally delighted to hear...

Holland, United States
Reviewed 23 August 2016

Four days in a row the our room was cleaned upon request. Our friends room was cleaned each day at the same time of the day. Our was not. Other than that, everything was perfect. The breakfast was yummy, the coffee warm, and water refreshing.

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Helpful?
Thank Kristine S
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Kristine S Thank you for sharing your positive comments with our other travelers. We really appreciate the feedback regarding the room attendants, they really do make sure to get to all guest that would like service, unfortunately, it may not be at the same time every day. I will make sure to pass along the comment to the staff so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Experience scenic Lake Michigan and the tranquility it offers at our newly renovated beach town hotel. Named one of the happiest places in the U.S., You can discover Holland and its historic Dutch culture with the fascinating Dutch Village shops, restaurants, and galleries located just half a mile from here. There is no better way to begin your relaxing vacation than at our hotel with luxurious amenities that include, oversized guest rooms, pillowtop mattresses, deluxe hot breakfast, indoor pool, hot tub, fitness center and business center. Don't forget your pet can come on vacation with you in our special pet-friendly rooms! From our award-winning downtown to our beautiful lakefront, you'll fall in love with Holland's small town charm and big city amenities. With restaurants in walking distance such as Buffalo Wild Wings(R), Panera Bread(R), and Johnny Carino's(R) and shops nearby this Hope College preferred Holland hotel is in a prime location. Whether you have an adventurous side or if you are looking to unwind during your visit to Holland, there are many fascinating options for everyone. Enjoy your day boating, fishing, hiking, swimming, golfing, shopping, at the museum, or just sunbathing. Holland has many adventurous places to bring the kids as well including Crazy Bounce, Critter Barn, and DeGraaf Nature Center. We are conveniently located near many business travel destinations like Herman Miller, Johnson Controls, Magna Donnelly, Gentex, and Brenner Oil. Book your memorable stay now at the BEST WESTERN PLUS Holland Inn & Suites! ... more   less 

Additional Information about BEST WESTERN PLUS Holland Inn & Suites

Address: 2888 W Shore Dr, Holland, MI 49424-9526 (Formerly Holland Inn & Suites)
Region: United States > Michigan > Ottawa County > Holland
Price Range: ₹ 5,023 - ₹ 11,540 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Holland Inn & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holland Hotel Holland
Holland Inn And Suites
Holland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Holland Inn & Suites staff and other travellers.
3 questions
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Dubai
Norwich
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Holland Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side have better views (better than the parking lot on the front)”
 of 5 bubbles 379MikeR, 24 Sep 2016 | Read review
“Ask if you are on the first floor if the outside door works, it is very helpful when packing/unpacking your car.”
 of 5 bubbles 792karac, 8 Sep 2016 | Read review
“Try for an upper level room, I heard someone complain about noise from above.”
 of 5 bubbles srose5, 16 Jul 2016 | Read review
“a 8-10 minute drive to downtown Holland with summer traffic.”
 of 5 bubbles BEE199329556, 16 Jul 2016 | Read review
“Room 204 is a very large suite with a living room, fireplace, kitchenette and a whirlpool tub.”
 of 5 bubbles 69heatherk, 13 Jul 2016 | Read review
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