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Comfort Inn Airport

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Traveller (33)
Room & Suite (28)
Dining (3)
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Overview
  • Excellent60%
  • Very good26%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(60 reviews)
“room was clean”(38 reviews)
“park and fly”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (467)
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465 results
Traveller rating
274
122
56
10
3
Traveller type
Time of year
LanguageEnglish
274
122
56
10
3
Show reviews that mention
All reviewsfront deskroom was cleanpark and flywafflescookiesthe breakfast areahot breakfastan early flightwould stay here againcalvin collegeupon checkfirst floorgreat place to stayfree breakfastnice breakfastexercise roomparking lot
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151 - 155 of 465 reviews
Reviewed 23 January 2016 via mobile

This hotel was clean and comfortable. It is a bit dated and due for a renovation, but it is more than adequate for a place to stay for a few days. The service is good, with decent breakfast. Nothing spectacular.More

Thank Shawn S
Response from Hotelmanagergr, General Manager at Comfort Inn AirportResponded 25 January 2016

Dear Shawn S, Thank you for taking the time to share your review with us. We truly appreciate your feedback and are happy to hear that you enjoyed the service you received. We are actually in the beginning stages of a remodel including new carpet,...More

Reviewed 18 January 2016 via mobile

We had a hockey game in Grand Rapids on Saturday and Sunday. We stayed at the Comfort Inn for the night. I was quite pleased. The bed was comfortable, good pillows, nice lobby, clean. One small thing was the walls are pretty thin. I could...More

Thank ebeauc3067
Response from Hotelmanagergr, General Manager at Comfort Inn AirportResponded 18 January 2016

Dear ebeauc3067, Thank you for staying with us and taking the time to share your review! We truly appreciate your business and your feedback. We are thrilled to hear that you enjoyed your stay, despite some of the noise you encountered from your neighbors. We...More

Reviewed 14 January 2016

Booked a park-and-fly package with this hotel, which was fine and everything went as expected. The hotel itself is tired-looking though clean, very tiny bathrooms but nice beds/bedding and the staff very accommodating. HOWEVER the walls are literally paper-thin, as in we could hear the...More

Thank webster62
Response from Hotelmanagergr, General Manager at Comfort Inn AirportResponded 18 January 2016

Dear webster62, Thank you for taking the time to share your experience with us. We value all the guest feedback that we get as it gives us an opportunity to see where we can improve. I apologize for the noise issues and the amount of...More

Reviewed 10 January 2016 via mobile

They were so helpful with getting us to and from the airport! We came in late, after the shuttle quit running, but they paid a taxi to pick us up. Then went out of their way to get us back to the airport when out...More

Thank Annette E
Response from Hotelmanagergr, General Manager at Comfort Inn AirportResponded 11 January 2016

Dear Annette E, Thank you for taking the time to share your experience with us! We are so happy that you enjoyed your stay. We strive to make our guests' travels as easy as possible and I'm happy to hear we were able to help....More

Reviewed 4 January 2016

My husband and I stayed at this hotel on New Years Eve while visiting Grand Rapids. The place was exceptionally clean, the staff was friendly and knowledgeable about the area and we even got a late check out of 1:30! I will definitely be staying...More

Thank Wayne Johnny P F
Response from Hotelmanagergr, General Manager at Comfort Inn AirportResponded 5 January 2016

Dear Wayne Johnny P F, Thank you for the 5 Star review! We truly appreciate your feedback and are happy to hear that you enjoyed your stay on New Year's Eve. We strive to deliver excellent service here at Comfort Inn and your compliments are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 101 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Grand Rapids
#4 Family Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 101 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Grand Rapids
#4 Family Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (33)
Room & Suite (28)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
TCP48
28 January 2018|
Answer
Response from Leisha N | Reviewed this property |
Have no clue
0
Votes
Pamela M
16 August 2017|
AnswerShow all 4 answers
Response from Kevin C | Property representative |
Hello, Yes, we do provide a free shuttle to and from the airport for all of our guests.
0
Votes
Georgia W
11 May 2017|
AnswerShow all 3 answers
Response from MI393 | Property representative |
Our pet fee is $15.00 per pet per night. Pets are only allowed in designated rooms, so please let us know when making your reservation if you're traveling with a pet. We would be happy to make the appropriate... More
0
Votes
Room Tips
"Make sure you check your room first before unpacking!!!!!"
Read review
"Stay on top floor so you do not hear foot steps on the room above you."
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"good room very comfortable just not enough tv channels"
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"Nice new beds and carpet and very clean housekeeping"
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