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Comfort Inn Airport

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408 Reviews from our TripAdvisor Community

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Showing 406: English reviews
California
Reviewed 31 May 2015

I was accommodated when asked for a room away from traffic noise. Large clean room with new carpeting, bedspreads. Choice of soft to harder pillows, high count sheets, firm bed. Good coffee in room. Free wi-fi! Bathtub/shower was slippery. The tub needed at least one grab bar as supposedly no-slip tape was worn out. Lavatory faucet needed tightening. I did...

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Helpful?
Thank fastpakker
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear fastpakker, Thank you for taking the time to share your experience with us. We truly appreciate your business! While I'm thrilled to hear that you enjoyed the service we provided you with, I'm sorry to hear about the condition of your room. I have already informed my Maintenance department of these issues so that they can keep on top...

Pewaukee, Wisconsin
Reviewed 28 May 2015

Stayed here for night while visiting Tulip Festival at Holland. Hotel is located at a very prime location with almost anything within 3 miles of radius. They have tea/coffee round the clock. Rooms are good and comfy. Breakfast was just OK. Place where breakfast was served was too small with too many people. Things were replenished slowly. And variety was...

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Helpful?
Thank RD_Xplores
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear RD_Xplores, Thank you for taking the time to share your experience with us! We welcome all feedback from our guests as it often provides us with ways we can improve our hotel in the future! I'm sorry to hear about your experience with breakfast. We do everything we can to accommodate all of our guests during the busy breakfast...

Braselton, Georgia
Reviewed 27 May 2015

I give very few fives but you do not have to be the Ritz- in fact it would not get a five as the requirements would be too much. This hotel checked all the boxes: comfortable beds, very clean room and bathroom, good internet, great friendly helpful staff, clean and well laid out lobby, elevator that actually worked, large room,...

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Helpful?
Thank Dan K
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Dan K, Thank you so much for the 5 Star review! Your compliments mean a great deal to us and we truly appreciate your time in sharing your experience with us! We take a lot of pride in our hotel and do our best to give every guest the service they deserve! On behalf of Mark, and the rest...

Denver, Colorado
Reviewed 27 May 2015

We are in hotels frequently and this is an excellent one. Is it the newest? No, but it is very clean with comfortable beds, great breakfast on china dishes, and the reason for all this is the staff. We went out to dinner and didn't want to miss the warm cookies so the clerk gave us them on a plate....

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Helpful?
Thank hummingbirdfriends
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear hummingbirdfriends, Thank you for choosing Comfort Inn and taking the time to share your review on TripAdvisor! We truly appreciate your kind words! We strive to provide top notch customer service for all our guests and we are thrilled to hear about your experience. Thanks again, and we hope to see you soon! Kevin C. General Manager

Windsor, Canada
Reviewed 26 May 2015

As always, the staff at this property are wonderful. Smiles and help from everyone. Our room was clean and as spacious as necessary. The exception was the elevator. It was out of order for two of the days of our stay. Not a major problem, as we had very little luggage and were on the 2nd floor. If there was...

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Helpful?
1Thank WindsorTenor
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear WindsorTenor, Thank you for staying with us and taking the time to share your review! We are grateful for your kind words and compliments. However, I'd like to apologize again for the elevator being down. Unfortunately, we only have one elevator and we experienced a few mechanical issues during a very inconvenient time. For the safety of everyone at...

Sterling Heights, Michigan
Reviewed 20 May 2015

Wouldn't recommend this hotel, had mold on ceiling, uncomfortable beds, heard people snoring few rooms over, breakfast ends at 9:30, just had a funky smell overall. honestly wish i put another $50 towards my trip and got a better hotel. and wifi kept disconnecting, super SLOW elevators and theres only 1 of them

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Helpful?
Thank mel s
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear mel s, Thank you for taking the time to share your experience. We truly value all feedback from our guests. I am very sorry to hear about these issues you encountered during your stay. We strive to provide excellent service to all of our guests and I'm saddened to hear we fell short of your expectations. Thank you for...

Johnstown, Colorado
Reviewed 14 May 2015

Very helpful staff member. Mark ordered a cab for us, helped with sending a fax and helped with the vending machine. Very clean rooms great beds and pillows. The extra plug out lets a big plus. Great place to stay.

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Helpful?
Thank judy j
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear judy j, Thank you for sharing your review with us! I'm excited to hear about your great experience and I thank you for your recommendation! On behalf of Mark, and the rest of our staff, it was truly a pleasure to have you as a guest during your stay in Grand Rapids! Thanks again and we hope to see...

Littleton, Colorado
Reviewed 12 May 2015

I stayed here on a Sunday evening before taking a flight to head back home. I arrived around 8:30 p.m. The desk clerk was very nice. But when I got up to my room, my next-door neighbor was talking very loudly on the phone. I mentioned it to the desk clerk when I went back down to get my other...

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Helpful?
Thank Rowena W
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Rowena W, Thank you for staying with us! I'm sorry to hear about your noisy neighbors but I'm happy that we were able to move you rooms to a more comfortable setting. Thank you for sharing your experience with us and we hope you will visit us again! Kevin C. General Manager

Port Huron, Michigan
Reviewed 11 May 2015

We had a great stay. The entire staff was friendly and helpful. The hotel and rooms were clean and well maintained. There was a good variety for breakfast, hot and cold. I would recommend staying here 100%.

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Helpful?
Thank NaturesBestOils
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear NaturesBestOils, Thank you so much for taking the time to share your review with us and your fellow travelers! We truly appreciate your business and your compliments to our hotel! We are thrilled that you enjoyed your stay here! Thanks again, and we hope to see you again soon! Kevin C. General Manager

Lancaster County, Pennsylvania
Reviewed 6 May 2015

Staff is friendly and competent, facilities are clean, tidy, comfortable, but not lavish. The breakfast, while predictable, is hot, and fresh. The bottles of water and a snack upon check in was a nice touch. Bathrooms are clean, with plenty of pressure in the shower head, a plus for people with thick heavy hair. Check in/out is fast and painless.

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Helpful?
Thank Steve S
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Steve S, Thank you so much for taking the time to share your review of our hotel! We value all feedback from our guests. Your kind words and compliments mean a great deal to us as we take pride in our hotel and the services we offer. We are thrilled that you chose to stay with us and enjoyed your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at Grand Rapids Comfort Inn Airport Hotel. ... more   less 

Additional Information about Comfort Inn Airport

Address: 4155 28th St SE, Grand Rapids, MI 49512-1903
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 6,223 - ₹ 9,171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Airport 2.5*
Number of rooms: 107
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Also Known As:
Comfort Inn Airport Hotel Grand Rapids
Comfort Inn Grand Rapids
Grand Rapids Comfort Inn
Hotel Style:
#4 Best Value Hotel in Grand Rapids
#4 Family Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Airport staff and other travellers.
7 questions
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Clinton Township, Michigan
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Questions? Get answers from Comfort Inn Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from 28th St and the elevator”
 of 5 bubbles lynnsQ7770HG, 18 Mar 2017 | Read review
“We stayed on the first floor. Quiet and convenient.”
 of 5 bubbles 791kayl, 13 Mar 2017 | Read review
“Great staff”
 of 5 bubbles jasonmorgan71, 7 Mar 2017 | Read review
“Our rooms were clean, comfortable and attractively furnished.”
 of 5 bubbles stephensX3158UZ, 17 Dec 2016 | Read review
“All rooms are modern, clean and a very quiet place to stay....”
 of 5 bubbles Snowbird1572, 8 Dec 2016 | Read review
5 of 5