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Holiday Inn Express Hotel & Suites Grand Rapids Airport

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Traveller (29)
Room & Suite (34)
Dining (4)
Overview
  • Excellent44%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“front desk”(40 reviews)
“meijer store”(8 reviews)
“cheese omelets”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Grand Rapids Airport
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Reviews (262)
There are newer reviews for Holiday Inn Express Hotel & Suites Grand Rapids Airport
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Traveller rating
109
79
41
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15
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LanguageEnglish
109
79
41
17
15
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All reviewsfront deskmeijer storecheese omeletspancake machineshuttle drivershort staygrand rapids airportsleeper sofaparking lotfree breakfastwould stay here againking suitemini fridgeexercise roomthe hotel is cleanpool and hot tubbreakfast bar
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81 - 85 of 261 reviews
Reviewed 23 August 2015

Stayed at this hotel for 2 nights while in Grand Rapids. The hotel is in a good location on 28th Street. Rooms were clean and updated. The hotel was very busy, but quiet. There is a smoking area right outside the main entrance. Not a...More

Thank stroms5
Response from Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 28 August 2015

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We hope you will visit us...More

Reviewed 17 August 2015

Clean, very quiet rooms, fabulous staff & pet-friendly! Our go-to place when visiting Grand Rapids! Since I need to fill 200 characters, I'll add that breakfast is excellent and there are plenty of excellent restaurants nearby.

Thank JULIE S
Response from Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 18 August 2015

Dear Julie, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We look forward to having you back in the future. Sincerely, Kristan D. General Manager

Reviewed 16 August 2015

I would like to start off by saying I work for IHG and Holiday Inn Express. I was in Grand rapids for business and leisure. But the whole experience was terrible and will make me rethink my choice next time I'm in Grand Rapids. The...More

Thank Sanjay S
Response from Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 18 August 2015

Dear Sanjay, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More

Reviewed 14 August 2015

Nice 2 room suite - being by myself I didn't the 2nd room but it was nice and comfortable. Everything about the room was great. Breakfast was very good and as expected for the chain. Only complaint was the overly friendly and nauseating breakfast greeter....More

Thank RMM60
Response from Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 18 August 2015

Dear RMM60, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...More

Reviewed 5 August 2015

This is the second time we stayed at the Holiday Inn Express Hotel & Suites Grand Rapids Airport. We found it very comfortable and convenient to restaurants and to the Meijers Grocery store. It was clean and the breakfast had a nice selection of items....More

2  Thank 44J
Response from Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 12 August 2015

Thank you so much for your review of our hotel. I am pleased to hear that you chose to stay with us again.  It's something our staff takes great pride in, so we value your feedback. Sincerely, Kristan D. General Manager

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 108 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Grand Rapids
#14 Business Hotel in Grand Rapids
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 108 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Grand Rapids
#14 Business Hotel in Grand Rapids
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (34)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
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wwjd1947
22 July 2016|
Answer
Response from travelerplus2 | Reviewed this property |
There was no charge to park my car when I stayed there a few months ago.
0
Votes
Room Tips
"Wait until the new hotel opens in the summer of 2018 to book this property."
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"ground floor"
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"Close to food, expressway, grocery store."
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"Room 118 needs a muffler on the heater."
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