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All reviews front desk meijer store grand rapids airport sleeper sofa hotel is located would stay here again mini fridge the hotel is clean pool and hot tub shuttle service bed was very comfortable hie sink
It was an amazing stay from the check-in process until we checked out. The rooms were nice and spacious and clean. The front desk was very helpful. The breakfast was more than I expected. In the fall decorations made it feel that much more special....More
We have had reservations at this hotel for a couple of months. We arrived this evening and our reservation could not be
found.. After showing our confirmation email the man insisted we had cancelled two weeks ago. We had not! After reminding him we were...More
The husband and I booked this room on a whim because the kids were unexpectedly gone for the weekend. To say it was beautiful would be an understatement. When you think of Holiday Inn, you think of the most basic room possible but boy were...More
We stayed at this hotel because we were in the area looking for some good tacos and we wanted to save some money. I guess it was a Holiday Inn Express and is becoming a Candlewood Suites. The staff was professional and accommodating. The room...More
Reservation was made and received call that they needed to move my reservation to the "old" site across the street. I was told that the reservation online was booking rooms that were not available. I believed this until I arrived to find that there were...More
Thank Lori G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 1 week ago
Hi, Lori G!
Thank you for staying and leaving us feedback.
I am sorry for the issues you had with the room received, especially when it comes to its ambiance and condition. I also sorry for letting you down with the service you received from...More