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Clarion Inn & Suites Airport

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Traveller (56)
Room & Suite (58)
Dining (2)
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Overview
  • Excellent35%
  • Very good26%
  • Average17%
  • Poor9%
  • Terrible13%
Travellers talk about
“room was clean”(16 reviews)
“an older hotel”(5 reviews)
“waffles”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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Traveller rating
69
57
37
21
30
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Time of year
LanguageEnglish
69
57
37
21
30
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All reviewsroom was cleanan older hotelwaffleswe've stayedone night staycoffee makerwould stay here againcontinental breakfastnice stayshuttlelamprefrigeratorgr
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11 - 15 of 214 reviews
Reviewed 23 August 2017

We recently stayed at this property near the end of July, 2017. When we arrived, we learned that Travelocity had sold us a room when the hotel was already sold out. Not having a place to stay, the front desk job went way above and...More

Thank gas0302
Response from Chelsea L, Director of Sales at Clarion Inn & Suites AirportResponded 24 August 2017

Dear gas0302, Thank you for taking the time to reveiw your stay. We are so delighted to hear that we made your stay a great one! Marcia and shane are rockstars and are very happy to hear they were emntioned by name. We hope to...More

Reviewed 16 August 2017

Our room was as expected and the area has a lot to offer. The heated pool was nice since we stayed on an unusually cool August day. However, while playing in the pool a little mouse scampered along the perimeter of the pool. After the...More

Thank PokyPickles
Response from Chelsea L, Director of Sales at Clarion Inn & Suites AirportResponded 24 August 2017

Dear PokyPickles, We apprecaite all feedback we use all the information for learning. Helps our hotel to acheive great stays for guests. It is our goal to provide a clean and comfortable room for our guests and we are sorry we fell short on this...More

Reviewed 15 August 2017 via mobile

Took my daughter visiting colleges in the area and was looking for reasonable hotel. This was a great pick. Clean and comfortable rooms. Beds were super comfy and the pillows were nice. Large tv and refrigerator. Hotel provided nice breakfast with good hot and cold...More

Thank brandy992013
Response from Chelsea L, Director of Sales at Clarion Inn & Suites AirportResponded 24 August 2017

Dear brandy992013, Thankyou for taking the time to reveiw your stay! We are so happy that you enjoyed our complimentary dinner. We enjoy helping our guests cut down on travel time and enjoy our delicous dinner without any commute. We are so glad you chose...More

Reviewed 6 August 2017

I was forced to stay at The Clarion after my flight home was cancelled. The first room I was checked into, room 224, was hot and the window AC unit kept turning off. It had a sign on it instructing guests to leave it off...More

3  Thank MSUalum12345
Response from Chelsea L, Director of Sales at Clarion Inn & Suites AirportResponded 9 August 2017

Dear MSUalum12345, Thank you for taking the time to review your recent stay with us. All feedback is very important to us and we strive to make every guest as comfortable as possible. We are sorry to hear you had such a unsatisfactory stay. We...More

Reviewed 4 August 2017 via mobile

Outdated. Black mold on washroom ceilings and surrounding walls. "Yeah, bathroom fans don't work. I don't think any of them work". However, they did move us to another room with similar attributes. Very friendly staff. Willing to please.More

Thank Martin H
Response from Chelsea L, Director of Sales at Clarion Inn & Suites AirportResponded 9 August 2017

Dear Martin H, I'm very sorry that condition of your bathroom disrupted what was a great stay. As we update and improve our guest offerings, we are striving to minimize the issues such as fans and ceilings. I regret that we fell short during your...More

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About
Amenities
Top amenities
Free Parking
Pool
Room Service
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 66 - US$ 142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 66 - US$ 142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (56)
Room & Suite (58)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Brandee B
23 January 2015|
AnswerShow all 2 answers
Response from rcowen | Reviewed this property |
Not that I saw but call them to find out. Unless the price is much lower than elsewhere, I would avoid this hotel until it's undergone a major update.
0
Votes
Room Tips
"Check mechanical units before unpacking."
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"would not recommend anything about this hotel!"
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"There's only ONE ENTRANCE, get a room close to it or you'll be walking quite a distance. Park in..."
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"we love our room"
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