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Courtyard Grand Rapids Downtown

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Courtyard Grand Rapids Downtown
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327 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Grand Rapids Downtown
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Showing 324: English reviews
Philadelphia, Pennsylvania
Reviewed 10 July 2016

I stayed on a Thursday night. This hotel was extremely overpriced for what it is. Paid $229 before taxes/fees, $263 after. For ONE night, on a THURSDAY! I picked it's location because it was in walking distance to the brewery. The room was very outdated. Apparently they are currently performing upgrades, but it is long overdue. Old carpets. The room...

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Helpful?
1Thank John S
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear John S- Thank you for your feedback. We're sorry to hear that you were seemingly unimpressed with your accommodations. If you are ever disappointed in a room, we encourage you to let us know right away so we can attempt to find another room, if available, that may be more to your liking. We're very excited to start rolling...

Sao Paulo, Brazil
Reviewed 1 July 2016 via mobile

Convenient location and friendly service. Room was large and clean. One of our rooms smelled like it had been a smoking room, or maybe the room downstairs. The other room was fine. Parking is available, baker or self park in the basement. Handy little store in the lobby with a few local beers and ice cream- the essentials!

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Helpful?
Thank Muchadew
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Muchadew- Thank you for choosing to stay with us on your recent visit to Grand Rapids. We appreciate your compliments on our facilities, staff and amenities! We're sorry to hear that one of your rooms had a smoke-like odor. Would you mind sending us a direct message with that room number so we can investigate it further? We are...

Ohio
Reviewed 28 June 2016

Signs posted around the lobby apologize for noise and inconvenience of construction, as an updating is currently under way. I noticed a bit of noise, but not bad and not during the night. Staff were friendly and I have no major complaints. But the place needs updating to keep pace with the other excellent downtown GR hotels, which is, I'm...

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Helpful?
1Thank Kevin S
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Kevin S- Thank you for sharing your feedback with us. We're happy to hear that our efforts to minimize the noise of our remodel are working. While we understand remodeling can be a bit of an inconvenience, we're so excited to be able to reveal our newly remodeled space soon. We think our guests will be as pleased as...

Alexandria, Virginia
Reviewed 9 June 2016 via mobile

This hotel is currently undergoing renovation. My room was very dated and worn. Valets are friendly and knowledgeable, but reception staff is below average. Elevators are old and slow. Typically will need to wait more than 5 minutes for one to arrive. Then share it with housekeeping. Makes for a crowded ride.

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Helpful?
1Thank Sara E
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Sara E- Thank you for your feedback. We understand that renovating sometimes comes with minor inconveniences, but we're very excited to be able to unveil our new look and feel very soon! We apologize that you were not entirely pleased during your visit. We appreciate your patience and hope you'll enjoy it as much as we do when it's...

Cedar Rapids, Iowa
Reviewed 7 June 2016

We stayed here over Memorial Day weekend while visiting our daughter who is in Grand Rapids for a summer internship. Our daughter is staying at GVSU, which was why we chose this hotel - it's right over the bridge from GVSU. Not only was this in a great location, close to many bars and restaurants and right on the river,...

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Thank Larry S
Fair Lawn, New Jersey
Reviewed 18 May 2016 via mobile

Our recent stay at the Courtyard was excellent. The rooms were comfortable and clean. The staff was friendly helpful and professional. We had breakfast in the restaurant, food and service really great. Would highly recommend the property and will definitely come again.

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Thank mary p
Midland, Michigan
Reviewed 20 April 2016

The hotel is very nice. We stayed there because it is the most cost-friendly hotel that is attached to Van Andel Arena by a covered walkway. All of the amenities are nice and the staff is friendly. One thing to watch for is that parking is quite expensive, something like $16 to self park and $20 or $25 for a...

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1Thank sbejcek01
Mount Pleasant, Michigan
Reviewed 9 April 2016

The Courtyard by Mariott is an affordable hotel located in the heart of down-town Grand Rapids. The service is good and the rooms are clean and spacious. The hotel is in close proximity to many downtown attractions. It is connected to other downtown locations via a protected walkway which makes touring the downtown pleasant during winter months. My only complaint...

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Helpful?
Thank SilasM64
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Schmoo64- Thank you for your kind review! We're happy you enjoyed our facilities and the location worked well for your visit to Grand Rapids. If you make it back again in the future, we hope you'll allow us to serve you again! At your service, Tracy

Asheboro, North Carolina
Reviewed 5 April 2016

I stayed here last week on my way to the Upper Peninsula. I arrived late in the evening but was pleasantly surprised to find out that I had far better accommodations than I had anticipated. My suite was huge! It had a greater floor space than some two bedroom houses I've seen. It was equipped with two sitting areas and...

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Helpful?
Thank BenJonesComedy
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear BenJonesComedy- Thank you for your great review! Because you were so pleased, we also are disappointed you could not stay to enjoy your room even longer! Though we're sure you're enjoying your stay in the UP as well, we hope you'll find a reason to join us for an extended visit at a future date. It would be a...

Reviewed 30 March 2016 via mobile

I I rated this a five star because it is. it was close to Van Andel Arena where our Elton John Elton John concert was it .all the staff were very helpful and friendly and the room was clean and it had a walkway directly to our venue, which was a bonus because the weather was not very good. Directly...

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Helpful?
Thank Terrie H
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Terrie H- Thank you for staying with us the night of the Elton John concert! We appreciate your positive feedback and hope you will choose us again for your future visits to downtown Grand Rapids! At your service, Tracy

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Grand Rapids Downtown

Address: 11 Monroe Ave NW, Grand Rapids, MI 49503-2662
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 14,702 - ₹ 21,032 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Grand Rapids Downtown 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Grand Rapids Marriott
Grand Rapids Courtyard
Hotel Style:
#10 Romantic Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Grand Rapids Downtown staff and other travellers.
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Questions? Get answers from Courtyard Grand Rapids Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great view of downtown, ask for one of the newly renovated rooms”
  • Newly renovated King room
 of 5 bubbles BenJonesComedy, 19 Nov 2016 | Read review
“for a city view, ask to be on 5th or higher floors”
 of 5 bubbles lindabS1949VA, 31 Oct 2016 | Read review
“They are pretty standard, but I would ask for a higher street view”
 of 5 bubbles theresa146, 23 Aug 2016 | Read review
“6th floor under construction so do not stay on 5th floor!”
 of 5 bubbles matthewedward, 16 Aug 2016 | Read review
“Do not choose a room with connecting doors to the adjacent room”
 of 5 bubbles johnsV6318RB, 9 Jul 2016 | Read review
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