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Courtyard Grand Rapids Downtown

Booking.comUS$ 286*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 339*
US$ 286*
US$ 339*
US$ 286*
US$ 339*
US$ 286*
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Courtyard Grand Rapids Downtown
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342 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Grand Rapids Downtown
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Showing 339: English reviews
Reviewed 2 June 2015 via mobile

The weather on our recent visit to Grand Rapids was at first rainy and gray but, my stay at the Courtyard Marriott was sunny and warm. To begin with we were checked in by Shane who greeted us with a genuine smile and had already accommodated us with a early check in and suggested using the skywalk to get to...

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Helpful?
Thank tuffliketinfoil
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Valued Guest, On behalf of the Downtown Courtyard by Marriott I would like to thank you for choosing to stay us during your recent visit. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Our convenient location and our outstanding staff service is what makes us stand...

Reviewed 31 May 2015 via mobile

5 of us stayed in a suite. It was perfect! Beds could have been bigger but were comfy and worked for us! Would definitely return! The location was very convenient to the restaurant we ate at. Absolutely no noise was heard around us. Staff were super friendly.

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Helpful?
Thank Sarah F
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Sarah, I am delighted to hear that your stay was up to and beyond your expectations. Your kind words are greatly appreciated and will most definitely pass you comments along. If your travels return you to the area we would love for the opportunity to host you. Best Regards, Nathan G. Rooms Division Manager

Portland, Oregon
Reviewed 20 May 2015

Not a great Courtyard. Location is nice downtown, but actual property is subpar. Tough to get to/from parking deck (4 doors, 2 elevators & a long hallway keep it from being anything close to convenient). Hallways & rooms seem dated for a Courtyard, my room had a light musty smell that made it smell like Granny's house. Towels are older...

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Helpful?
Thank pinothound
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Courtyard Guest, We greatly appreciate your feedback as this will help us continue to provide exemplary service to our guests. We continue to search for many innovative ways to provide this to our guests! Our upcoming renovation will allow us to keep that competitive edge with several other hotels worldwide. Again, we greatly appreciate your feedback with hopes that...

Pittsburgh, Pennsylvania
Reviewed 13 May 2015

I had an interesting situation happen at check-in and I owe a debt of thanks to the staff that helped me. Upon checking in I handed the employee, Shane, my credit card and drivers license. Almost like magic my drivers license disappeared. I thought it fell into my bag but I couldn't find it anywhere. After extensively searching for it...

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Helpful?
Thank MaraK498
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Valued Guest, We greatly appreciate you taking time to provide us with valuable feedback about your stay. Our friendly, helpful staff is one of the main reasons, along with our convenient location why we are still in business. We are always happy to assist in whatever way possible to assist in making our guests stay as enjoyable as possible....

Knoxville, Tennessee
Reviewed 12 May 2015

We stayed at this location for four days while in town for a family event. We were greeted by a very friendly easy going staff each day. The location was close to restaurants and easy access to major freeways. The room was very clean and well appointed. We would stay here again if the occasion arose.

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Helpful?
Thank Sandra R
Carrie S, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Sandra R, Thank you so much for staying with us! I am thrilled to see that you are planning to stay with us again if you are in the area. We would be delighted to have you back. Thank you as well for taking the time to share this review of your experience. At your service, Carrie

Ann Arbor, Michigan
Reviewed 11 May 2015

The location of the hotel is excellent, skywalk and sidewalks lead to everywhere in Grand Rapids. The self-park is odd location, though enough signs to direct you to the hotel. Hotel is mostly updated and staff are friendly. I was asked to switch to a single bed room as I was on a business trip which I didn't mind. The...

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Helpful?
Thank Jon B
Carrie S, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Jon B, Thank you so much for staying with us while you were traveling on business, and we appreciate your terrific feedback on the experience. I'm glad you enjoyed our location and friendly staff, and hope that you will stay with us when you are next in Grand Rapids. We look forward to having you again! At your service,...

Chesterfield, Michigan
Reviewed 4 May 2015 via mobile

We stayed here for just one night in early May. We got the Beer City USA package which came with free valet parking, breakfast, and 2 pint glasses. The hotel staff was friendly and helpful. The location right downtown was perfect. Many bars and breweries are just a few blocks away. I would recommend the Courtyard to anyone visiting downtown...

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Helpful?
Thank deflep71
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Courtyard Guest, I am delighted to hear your stay with us more than exceeded your expectations. Our Beer City USA package is one of many packages we offer at a great value. With the many events held in the convenient downtown area we hope that you will consider the Downtown Courtyard as your number one choice when returning to...

White Lake, Michigan
Reviewed 1 May 2015

This is a great location to stay if the weather is bad outside and you would prefer to use tunnels to walk to and from the event at the convention center. The walk will take a few minutes, but it is not too far. An item was misplaced when we left the hotel, and I believe they went above and...

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Helpful?
Thank MITraveler_13
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Valued Guest, I am delighted to hear your stay at our property was exceptional. Our excellent location with easy access to the sky walk allows for convenient travel to some of the most popular venues downtown. Our guests are our number one priority and appreciate your kind words regarding your experience. We hope your travels return you to the...

Bay Saint Louis, Mississippi, United States
Reviewed 25 April 2015 via mobile

Very high price, clean comfortable with a great location. The Bistro was a great Friday evening stop with music to unwind and became the breakfast stop in the am. Huge windows overlooking the cityscape. Parking was breeze at next door garage a few bucks less than the hotel.

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Helpful?
Thank Jeff H
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Valued Guest, We greatly appreciate your feedback about your recent visit. For the ease and convenience of parking on-site we also offer hotel overnight packages that include self or valet parking and breakfast in our restaurant. Should your travels return you to the area please contact us for further details. Best Regards, Nathan G. Rooms Division Manager

Reviewed 25 April 2015

Delightful! Prompt service. Well-trained staff and good amenities. A bit pricey, so, try looking for a deal or special. This property impressed me with their finesse and thoughtfulness. What they lack in some areas, they make up for in others. Recommended!

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Helpful?
Thank RaoulMDiaz
Nathan G, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Valued Guest, Thank you for your kind word regarding out facility! To receive the best value, we offer an array of bundled packages including breakfast, museums and even beer. We would love for the opportunity to host you again in the near future. Best Regards, Nathan G. Rooms Division Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Grand Rapids Downtown

Address: 11 Monroe Ave NW, Grand Rapids, MI 49503-2662
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 14,693 - ₹ 21,846 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Grand Rapids Downtown 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Grand Rapids Marriott
Grand Rapids Courtyard
Hotel Style:
#10 Romantic Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
#12 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Grand Rapids Downtown staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Grand Rapids Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room”
DSchutt425, 5 Apr 2017 | Read review
“Only seven floors total so the wait for elevator isn't terrible. We enjoyed the river view (west)”
richardbC1366NK, 30 Jan 2017 | Read review
“Ask for a room in the front of the hotel. Otherwise you will be looking at a wall or junky rooftop.”
sjw11, 22 Dec 2016 | Read review
“Great view of downtown, ask for one of the newly renovated rooms”
  • Newly renovated King room
BenJonesComedy, 19 Nov 2016 | Read review
“for a city view, ask to be on 5th or higher floors”
lindabS1949VA, 31 Oct 2016 | Read review
5 of 5
Booking.com
US$ 286* /night
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Hotels.comUS$ 286
Orbitz.comUS$ 286
HotelQuicklyUS$ 339
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Prices are for 1 room, 2 adults
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